CRM migration
Field-level mapping, validation, and rollback between Wetroo CRM and monday CRM. We move data and schema; workflows are rebuilt natively in monday CRM.
Wetroo CRM
Source
monday CRM
Destination
Compatibility
8 of 11
objects map 1:1 between Wetroo CRM and monday CRM.
Complexity
BStandard
Timeline
3-5 weeks
Overview
Moving from Wetroo CRM to Monday.com CRM is a structural shift from a WhatsApp-first mobile CRM to a board-based Work OS with a CRM layer. Wetroo stores Leads, Contacts, Companies, and Deals as distinct objects; Monday.com CRM represents all of these as Items on Boards with custom fields as columns. We extract records from Wetroo via paginated API calls since no bulk-export endpoint exists, clean and deduplicate during the transform phase, then create Items in Monday.com using the REST API with board-group mapping for pipeline stages. WhatsApp message threads and call logs migrate as custom field text blobs or attachment links rather than native conversation threads, because Monday.com does not expose a WhatsApp inbox. Drip marketing sequences and sales automation cadences do not migrate; we deliver a written inventory for your admin to rebuild using Monday.com Automations or Integrations.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a Wetroo CRM object lands in monday CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
Wetroo CRM
Lead
monday CRM
Item on CRM Board (Lead Board)
1:1Wetroo Leads migrate as Items on a dedicated Monday.com CRM Board. Source attribution (Facebook, Google, manual) becomes a dropdown or text column. Custom field properties on the Wetroo Lead (lead score, product interest, UTM source) map to equivalent Monday.com column types (numbers, dates, dropdowns, text). Lead status (new, contacted, qualified) maps to the board group (column) that represents the pipeline stage. The primary email and phone fields on the Wetroo Lead map to the standard Contact Info columns in Monday.com CRM.
Wetroo CRM
Contact
monday CRM
Item on CRM Board (Contact Board)
1:1Wetroo Contacts migrate as Items on the Contacts Board in Monday.com CRM. Full contact details (name, email, phone, address) map to standard contact columns. The linked Company from Wetroo resolves to a Connect column pointing to the Account Item on Monday.com. Lifecycle stage from Wetroo (if applicable) migrates as a dropdown custom column for segmentation. We deduplicate on email address before import to avoid duplicate Items.
Wetroo CRM
Company
monday CRM
Account Item on CRM Board
1:1Wetroo Companies map to Account Items on the Accounts Board in Monday.com CRM. Company name, industry, website, and address fields migrate as text and location columns. Multiple Contacts from Wetroo linking to the same Company resolve to Connect column links from each Contact Item to the Account Item. Billing and shipping address details on Wetroo Company become address columns in Monday.com.
Wetroo CRM
Deal
monday CRM
Item on Pipeline Board
1:1Wetroo Deals migrate as Items on a Pipeline Board in Monday.com CRM. The Wetroo pipeline stage maps to the Monday.com board group (column) that represents the deal stage. Deal value, expected close date, and owner assignment migrate as numeric, date, and person columns respectively. Linked Contact and Company items connect via Connect columns to establish the relationship hierarchy. Custom fields on the Deal (deal type, product interest, renewal flag) map as column types on the Item.
Wetroo CRM
Pipeline and Stage
monday CRM
Board Groups (Columns)
lossyEach Wetroo pipeline becomes a separate Monday.com Board. The Wetroo pipeline stages within each become Board Groups (columns) in Monday.com. Stage names and order are preserved during mapping. We configure group automation triggers (when Item enters group, set status) if the customer wants stage-entry notifications rebuilt. Stage probability percentages from Wetroo are stored as a numeric column for reference but do not auto-update deal forecasting.
Wetroo CRM
Activity: Call (OBD records)
monday CRM
Item Updates / Subitems / Custom Fields
1:1Wetroo OBD call records (accessed via /api/v1/?apirequest=obd_record) migrate as Updates on the linked Contact or Deal Item, with call duration, disposition, and timestamp captured as text in the update body or as custom column values on a linked Subitem board. Call recording URLs migrate as link columns if supported. We preserve the chronological activity timeline by setting Item update timestamps to the original call timestamp.
Wetroo CRM
Activity: WhatsApp Messages
monday CRM
Item Updates / Custom Field Text Blobs
1:1Wetroo WhatsApp conversation threads are accessible via Wetroo's conversation API. We extract message content, timestamps, sender, and receiver, then write them as chronologically sequenced Updates on the linked Contact or Deal Item in Monday.com. Media attachments within threads are downloaded separately and linked as file attachments on the Item. Note that Monday.com does not have a native WhatsApp inbox; conversation threads appear as activity log entries rather than a threaded messaging view.
Wetroo CRM
Task and Event
monday CRM
Item Subitems or Updates
1:1Wetroo Tasks and calendar Events migrate as Subitems on the linked Contact, Company, or Deal Item. Due dates, assignees, task status, and event times migrate as Subitem fields. Meeting appointments include a location/link column for video call URLs. Task assignments resolve by matching the Wetroo owner email to a Monday.com team member.
Wetroo CRM
Custom Fields
monday CRM
Board Columns (Custom Column Types)
lossyWetroo custom fields on Leads, Contacts, and Deals map to Monday.com custom column types. Picklist and multi-select values from Wetroo custom fields require value-level mapping to Monday.com dropdown or status column options before import. Dependency relationships between Wetroo custom fields may require Monday.com dependency configuration via the developer API (non-nullable in Monday's infrastructure). We validate column type compatibility during scoping.
Wetroo CRM
User (Team Members)
monday CRM
Monday.com Team Members
1:1Wetroo User records (name, email, role, team assignment) migrate to Monday.com Team Members by email match. Wetroo enforces per-user seat limits on lower tiers (Pro: 5 users, Business: 20 users); we check user count against the current Wetroo plan tier at scoping and flag if a seat upgrade is required before migration proceeds. Active users map to active Monday.com seats; inactive users map to archived or inactive member status per the customer's preference.
Wetroo CRM
Drip Marketing Sequences
monday CRM
Monday.com Automations and Integrations (manual rebuild)
lossyWetroo drip marketing sequences and sales automation cadences are automation-layer objects with no portable schema and no API export endpoint. We do not migrate them. We deliver a written inventory of every active Wetroo sequence, including trigger conditions, step timing, message content, and audience filter logic, for your admin to rebuild using Monday.com Automations or the Integrations app. The exported contact lists serve as the audience for the rebuild.
| Wetroo CRM | monday CRM | Compatibility | |
|---|---|---|---|
| Lead | Item on CRM Board (Lead Board)1:1 | Fully supported | |
| Contact | Item on CRM Board (Contact Board)1:1 | Fully supported | |
| Company | Account Item on CRM Board1:1 | Fully supported | |
| Deal | Item on Pipeline Board1:1 | Fully supported | |
| Pipeline and Stage | Board Groups (Columns)lossy | Fully supported | |
| Activity: Call (OBD records) | Item Updates / Subitems / Custom Fields1:1 | Fully supported | |
| Activity: WhatsApp Messages | Item Updates / Custom Field Text Blobs1:1 | Fully supported | |
| Task and Event | Item Subitems or Updates1:1 | Fully supported | |
| Custom Fields | Board Columns (Custom Column Types)lossy | Mapping required | |
| User (Team Members) | Monday.com Team Members1:1 | Fully supported | |
| Drip Marketing Sequences | Monday.com Automations and Integrations (manual rebuild)lossy | Not supported |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
Wetroo CRM gotchas
No official bulk-export endpoint complicates migration extraction
Drip sequences and automation logic are not exportable
Seat-tier limits can cause billing surprises during team migration
WhatsApp message history requires separate extraction
monday CRM gotchas
Subitems are not included in bulk exports
Daily API call limits vary sharply by plan
Legacy automations (Sentence Builder) are being deprecated
Excel and account exports only include table views
Enterprise admins can disable non-admin exports
Pair-specific challenges
Migration approach
Discovery and data audit
We extract a data sample from Wetroo via paginated API calls, estimating total record counts for Leads, Contacts, Companies, Deals, Activities, and WhatsApp message threads. We identify any custom fields on each object, pipeline configurations, stage order, owner assignments, and drip sequence definitions. We cross-check user count against the current Wetroo plan tier to confirm seat capacity. The output is a written migration scope with record counts, custom field inventory, and pipeline structure documented before any write work begins.
Monday.com board design and column mapping
We design the Monday.com CRM board structure based on the Wetroo pipeline and stage configuration. Each Wetroo pipeline becomes a Monday.com Board. Each Wetroo stage becomes a Board Group (column). We create the custom column types to map Wetroo custom fields, setting up dependency relationships where applicable via the Monday.com developer API. We configure Connect columns for Contact-to-Company relationships and Subitem boards for task and call history where a flat Item structure is insufficient.
Data extraction and transform
We pull all record types from Wetroo in paginated batches, cleaning and deduplicating during the transform phase. Email addresses serve as the primary dedupe key for Contacts. Custom field picklist values are mapped to Monday.com dropdown options before export. Owner email addresses are held for resolution against Monday.com team members. Activity records (calls, WhatsApp messages, tasks) are timestamp-normalised to ISO format. We export drip sequence audience lists separately for the automation rebuild inventory.
Sandbox migration and reconciliation
We run a full migration into a Monday.com test workspace using production-like data volume. The customer reconciles record counts, spot-checks 25-50 random Items against the Wetroo source (field values, stage assignments, relationship links), and validates that Connect columns resolve correctly between Items. Board group names and column types are confirmed. Any mapping corrections happen in this sandbox phase before production migration.
Production migration in dependency order
We run production migration in dependency order: Monday.com Team Members (provisioned, validated by email), Account Items (from Wetroo Companies), Contact Items (with Connect column links to Accounts), Lead Items, Deal Items (with Connect links to Contacts and Accounts and stage assigned via Group placement), Activity Updates (calls and WhatsApp messages as Item Updates with timestamps), and Tasks as Subitems. Each phase emits a row-count reconciliation report. Rate-limit-aware batch chunking keeps writes within Monday.com's concurrent-request limits.
Cutover, delta sync, and automation rebuild handoff
We freeze Wetroo writes during cutover, run a final delta migration of any records created or modified during the migration window, then set Monday.com as the system of record. We deliver the drip sequence inventory document listing every Wetroo sequence with its audience, trigger, steps, and recommended Monday.com Automation equivalent. We support a one-week post-go-live window for reconciliation issues. We do not rebuild Wetroo drip sequences as Monday.com Automations inside the migration scope; that is a manual rebuild using the exported audience lists.
Platform deep dives
Wetroo CRM
Source
Strengths
Weaknesses
monday CRM
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. 2 of 8 objects need a mapping; the rest are 1:1.
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across Wetroo CRM and monday CRM.
Object compatibility
2 of 8 objects need a mapping; the rest are 1:1.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
Wetroo CRM: Not publicly documented.
Data volume sensitivity
Wetroo CRM doesn't expose a bulk API — REST + parallelization used for high-volume runs.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
Pick a category, then your source and destination platforms.
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FAQ
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