Migrate your Vtiger Sales data
All-in-one CRM platform with a generous free tier and bundled sales, marketing, and help desk modules. Targets SMB teams under 15 users who want depth without enterprise pricing.
In its favor
Why people choose Vtiger Sales
The signal that keeps Vtiger Sales on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Affordable all-in-one pricing starting at $0 with no per-contact billing, making it accessible for small teams validating CRM fit before committing to paid tiers.
Built-in sales, marketing, and help desk modules in a single platform reduce the need to pay for and integrate multiple separate tools.
Highly customizable module structure lets teams configure fields, workflows, and views without touching code, matching processes as they evolve.
Integrated telephony, SMS, chat, and website tracking capture multi-channel touchpoints under one unified contact view.
Free tier supports up to 2 users with basic features, allowing small teams to pilot the CRM with minimal upfront cost.
Frequent reports of migration failures and data corruption during setup, with one verified G2 reviewer spending eight months on a failed migration from the open-source version.
Workflow changes do not retroactively apply to existing record instances, requiring manual reprocessing of legacy deals and cases.
Saving individual fields can be slow, and the UI lacks polish compared to modern CRM alternatives, leading to frustration during daily use.
Connecting modules together is described as tricky for beginners, with non-obvious relationships between Contacts, Organizations, and Deals causing data silos.
Limited enterprise-grade reporting and analytics compared to HubSpot or Salesforce, making it harder to justify for scaling organizations with complex reporting needs.
Reasons to switch
Why people leave Vtiger Sales
The recurring reasons buyers give for replacing Vtiger Sales. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where Vtiger Sales fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
Vtiger Sales pricing overview
Vtiger uses per-user, per-month pricing on annual billing with five tiers from $0 to $50/user/month. The free Pilot edition caps at 2 users with no API access, while Enterprise and AI tiers scale to 250 users and include advanced automation, AI features, and the highest API rate limits.
Free (One Pilot)
Tier 1 of 4
$0/user/month
What's included
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Book a free 30 minute consultationPricing is informational. FlitStack AI does not bill on Vtiger Sales's schedule — see our quote-based pricing →
What gets migrated
Vtiger Sales object support
Object-by-object support for Vtiger Sales migrations. Per-pair details surface during scoping.
Contacts
Fully supportedStandard Contact record with name, email, phone, address, and lifecycle fields. We extract all standard fields plus any custom Contact fields. Owner assignment is preserved as a user reference.
Organizations
Fully supportedOrganization (Account) module stores company-level data linked to Contacts. We map Organization fields 1:1 and preserve the Contact-to-Organization linkage through the account_id field.
Leads
Fully supportedSeparate Lead module for pre-contact records. We extract Lead fields and can merge them into Contacts on the destination side, preserving lead source and status as custom properties.
Deals
Fully supportedDeals (Potentials) track pipeline opportunities linked to Organizations or Contacts. We map Deal fields including stage, amount, probability, expected close date, and sales pipeline assignment.
Quotes
Fully supportedQuote records linked to Deals, Contacts, and Organizations. We extract line items, pricing, and tax information. Quote-to-Sales Order linkage is preserved through reference fields.
Sales Orders
Fully supportedSales Order documents generated from accepted Quotes. We map the full document including products, quantities, prices, billing/shipping addresses, and PO reference.
Invoices
Fully supportedInvoice records linked to Sales Orders. We extract invoice line items, payment status, due dates, and related Contact/Organization references.
Price Books
Mapping requiredPrice Books store product pricing lists. Migration requires mapping price book entries to destination product or item records, as the pricing model differs across CRMs.
Help Desk Tickets
Fully supportedTicket module for customer support cases. We extract ticket fields, status, priority, assigned agent, and conversation history including customer and agent replies.
Projects
Fully supportedProject module with milestones, tasks, and subtasks. We map project hierarchy, task dependencies, assignees, and time tracking data. Kanban and list views are configuration-level and not stored as data.
Custom Fields
Mapping requiredVtiger allows custom fields on any standard module. We extract custom field definitions and their values, then map them to destination custom fields by name and data type.
Users
Mapping requiredUser records include name, email, role, and profile. We extract user data for migration but remap owner assignments to destination users based on email matching.
Workflows
Mapping requiredWorkflow automations are configuration data stored as rule definitions. We catalogue workflow triggers, conditions, and actions and replicate equivalent logic in the destination CRM where supported.
Attachments
Mapping requiredFile attachments on Contacts, Organizations, Deals, and Tickets are stored as references. We extract attachment metadata and URLs, but actual file transfer depends on Vtiger's file hosting and access controls.
Tags
Mapping requiredTags are applied across modules to label records. We extract tag assignments per record and map them to equivalent tagging or labelling features in the destination CRM.
| Object | Support | Notes |
|---|---|---|
| Contacts | Fully supported | Standard Contact record with name, email, phone, address, and lifecycle fields. We extract all standard fields plus any custom Contact fields. Owner assignment is preserved as a user reference. |
| Organizations | Fully supported | Organization (Account) module stores company-level data linked to Contacts. We map Organization fields 1:1 and preserve the Contact-to-Organization linkage through the account_id field. |
| Leads | Fully supported | Separate Lead module for pre-contact records. We extract Lead fields and can merge them into Contacts on the destination side, preserving lead source and status as custom properties. |
| Deals | Fully supported | Deals (Potentials) track pipeline opportunities linked to Organizations or Contacts. We map Deal fields including stage, amount, probability, expected close date, and sales pipeline assignment. |
| Quotes | Fully supported | Quote records linked to Deals, Contacts, and Organizations. We extract line items, pricing, and tax information. Quote-to-Sales Order linkage is preserved through reference fields. |
| Sales Orders | Fully supported | Sales Order documents generated from accepted Quotes. We map the full document including products, quantities, prices, billing/shipping addresses, and PO reference. |
| Invoices | Fully supported | Invoice records linked to Sales Orders. We extract invoice line items, payment status, due dates, and related Contact/Organization references. |
| Price Books | Mapping required | Price Books store product pricing lists. Migration requires mapping price book entries to destination product or item records, as the pricing model differs across CRMs. |
| Help Desk Tickets | Fully supported | Ticket module for customer support cases. We extract ticket fields, status, priority, assigned agent, and conversation history including customer and agent replies. |
| Projects | Fully supported | Project module with milestones, tasks, and subtasks. We map project hierarchy, task dependencies, assignees, and time tracking data. Kanban and list views are configuration-level and not stored as data. |
| Custom Fields | Mapping required | Vtiger allows custom fields on any standard module. We extract custom field definitions and their values, then map them to destination custom fields by name and data type. |
| Users | Mapping required | User records include name, email, role, and profile. We extract user data for migration but remap owner assignments to destination users based on email matching. |
| Workflows | Mapping required | Workflow automations are configuration data stored as rule definitions. We catalogue workflow triggers, conditions, and actions and replicate equivalent logic in the destination CRM where supported. |
| Attachments | Mapping required | File attachments on Contacts, Organizations, Deals, and Tickets are stored as references. We extract attachment metadata and URLs, but actual file transfer depends on Vtiger's file hosting and access controls. |
| Tags | Mapping required | Tags are applied across modules to label records. We extract tag assignments per record and map them to equivalent tagging or labelling features in the destination CRM. |
Gotchas
What to watch for in Vtiger Sales migrations
Issues we've hit on past Vtiger Sales migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
One Pilot has zero API access
User misclassification triggers $58/user/month billing
API rate limits vary dramatically by edition
Workflow changes do not retroapply to existing records
Price Books require value-level mapping to destination products
| Severity | Issue |
|---|---|
| High | One Pilot has zero API access |
| High | User misclassification triggers $58/user/month billing |
| Medium | API rate limits vary dramatically by edition |
| Medium | Workflow changes do not retroapply to existing records |
| Low | Price Books require value-level mapping to destination products |
Leaving Vtiger Sales?
Where Vtiger Sales customers move next
12 destinations Vtiger Sales can migrate to.
How a Vtiger Sales migration works
Four steps, Vtiger Sales-specific
Connect
API key (session-based token via REST endpoint) into Vtiger Sales. Scopes limited to read-only on the data we move.
Map
We translate Vtiger Sales-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate Vtiger Sales quirks before production.
Migrate
Full migration with Vtiger Sales rate-limit handling. Rollback available throughout.
FAQ
Vtiger Sales migration FAQ
Answers to the questions buyers ask most during Vtiger Sales migration scoping. Not seeing yours? Book a call.
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Migrate Vtiger Sales.
Without the rebuild.
Free scoping call with a migration engineer. Tell us about your Vtiger Sales setup and destination — written quote back within a business day.