CRM

Migrate your Vtiger Sales data

All-in-one CRM platform with a generous free tier and bundled sales, marketing, and help desk modules. Targets SMB teams under 15 users who want depth without enterprise pricing.

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In its favor

Why people choose Vtiger Sales

The signal that keeps Vtiger Sales on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

Affordable all-in-one pricing starting at $0 with no per-contact billing, making it accessible for small teams validating CRM fit before committing to paid tiers.

Built-in sales, marketing, and help desk modules in a single platform reduce the need to pay for and integrate multiple separate tools.

Highly customizable module structure lets teams configure fields, workflows, and views without touching code, matching processes as they evolve.

Integrated telephony, SMS, chat, and website tracking capture multi-channel touchpoints under one unified contact view.

Free tier supports up to 2 users with basic features, allowing small teams to pilot the CRM with minimal upfront cost.

Frequent reports of migration failures and data corruption during setup, with one verified G2 reviewer spending eight months on a failed migration from the open-source version.

Workflow changes do not retroactively apply to existing record instances, requiring manual reprocessing of legacy deals and cases.

Saving individual fields can be slow, and the UI lacks polish compared to modern CRM alternatives, leading to frustration during daily use.

Connecting modules together is described as tricky for beginners, with non-obvious relationships between Contacts, Organizations, and Deals causing data silos.

Limited enterprise-grade reporting and analytics compared to HubSpot or Salesforce, making it harder to justify for scaling organizations with complex reporting needs.

Reasons to switch

Why people leave Vtiger Sales

The recurring reasons buyers give for replacing Vtiger Sales. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where Vtiger Sales fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

Free tier includes 2 users with core CRM features, allowing pilot migrations without initial spend.All-in-one bundling of sales, marketing, help desk, and project management reduces tool sprawl for small teams.Per-user pricing model scales predictably, with the highest tier (AI) at approximately $50/user/month.Integrated document engagement tracking scores leads and deals based on shared file interactions.REST API with a Mass Retrieve endpoint returning 200 records per request enables efficient bulk data extraction.

Weaknesses

One Pilot edition has zero API access, blocking automated migration and requiring manual export workflows.API rate limits are tight on lower tiers (30 requests/min on Growth) and require throttling logic to avoid 429 errors.Workflow updates do not retroactively apply to existing record instances, creating data consistency gaps post-migration.Mixed reviews cite poor customer support and frustrating setup experiences, particularly during data migration from open-source Vtiger.Field-level access control and record-level sharing are gated to paid tiers, complicating migration scoping for free-tier accounts.

Where it works

Small SMB teams under 15 users seeking an all-in-one CRM without paying for multiple separate tools like Pipedrive, Mailchimp, and Zendesk.Early-stage companies wanting to pilot CRM functionality at zero cost before committing budget to paid tiers.Small businesses needing bundled help desk, marketing, and sales modules to avoid stitching together disparate point solutions.Sales teams running multiple selling motions— inbound, outbound, partner-led, and account-based—within a single system without platform switching.Teams operating in geographies where per-contact billing makes HubSpot prohibitive, and who can tolerate a less polished UI.

Where it struggles

Growing organizations scaling past 15–25 users where the UI polish deficit and slower field saves compound into daily friction.Data migration from open-source Vtiger versions or legacy installs, with verified reports of eight-month failed migrations and persistent data corruption.Enterprises or scaling teams that require advanced reporting, custom dashboards, and analytics comparable to HubSpot or Salesforce.Projects requiring API access on the free or One Pilot tier, which has zero API calls permitted and blocks automated migration tooling.Organizations with large datasets where the platform's performance degrades and where tight API rate limits on Growth tier (30 req/min) create bottlenecks.

Pricing tiers

Vtiger Sales pricing overview

Vtiger uses per-user, per-month pricing on annual billing with five tiers from $0 to $50/user/month. The free Pilot edition caps at 2 users with no API access, while Enterprise and AI tiers scale to 250 users and include advanced automation, AI features, and the highest API rate limits.

Free (One Pilot)

Tier 1 of 4

$0/user/month

What's included

2 user limit, 2 role limitBasic CRM features: Contacts, Leads, DealsEmail and activity trackingMobile app accessZero API access (migration-critical)2 customizable dashboards

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Pricing is informational. FlitStack AI does not bill on Vtiger Sales's schedule — see our quote-based pricing →

What gets migrated

Vtiger Sales object support

Object-by-object support for Vtiger Sales migrations. Per-pair details surface during scoping.

Contacts

Fully supported

Standard Contact record with name, email, phone, address, and lifecycle fields. We extract all standard fields plus any custom Contact fields. Owner assignment is preserved as a user reference.

Organizations

Fully supported

Organization (Account) module stores company-level data linked to Contacts. We map Organization fields 1:1 and preserve the Contact-to-Organization linkage through the account_id field.

Leads

Fully supported

Separate Lead module for pre-contact records. We extract Lead fields and can merge them into Contacts on the destination side, preserving lead source and status as custom properties.

Deals

Fully supported

Deals (Potentials) track pipeline opportunities linked to Organizations or Contacts. We map Deal fields including stage, amount, probability, expected close date, and sales pipeline assignment.

Quotes

Fully supported

Quote records linked to Deals, Contacts, and Organizations. We extract line items, pricing, and tax information. Quote-to-Sales Order linkage is preserved through reference fields.

Sales Orders

Fully supported

Sales Order documents generated from accepted Quotes. We map the full document including products, quantities, prices, billing/shipping addresses, and PO reference.

Invoices

Fully supported

Invoice records linked to Sales Orders. We extract invoice line items, payment status, due dates, and related Contact/Organization references.

Price Books

Mapping required

Price Books store product pricing lists. Migration requires mapping price book entries to destination product or item records, as the pricing model differs across CRMs.

Help Desk Tickets

Fully supported

Ticket module for customer support cases. We extract ticket fields, status, priority, assigned agent, and conversation history including customer and agent replies.

Projects

Fully supported

Project module with milestones, tasks, and subtasks. We map project hierarchy, task dependencies, assignees, and time tracking data. Kanban and list views are configuration-level and not stored as data.

Custom Fields

Mapping required

Vtiger allows custom fields on any standard module. We extract custom field definitions and their values, then map them to destination custom fields by name and data type.

Users

Mapping required

User records include name, email, role, and profile. We extract user data for migration but remap owner assignments to destination users based on email matching.

Workflows

Mapping required

Workflow automations are configuration data stored as rule definitions. We catalogue workflow triggers, conditions, and actions and replicate equivalent logic in the destination CRM where supported.

Attachments

Mapping required

File attachments on Contacts, Organizations, Deals, and Tickets are stored as references. We extract attachment metadata and URLs, but actual file transfer depends on Vtiger's file hosting and access controls.

Tags

Mapping required

Tags are applied across modules to label records. We extract tag assignments per record and map them to equivalent tagging or labelling features in the destination CRM.

Gotchas

What to watch for in Vtiger Sales migrations

Issues we've hit on past Vtiger Sales migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

High

One Pilot has zero API access

High

User misclassification triggers $58/user/month billing

Medium

API rate limits vary dramatically by edition

Medium

Workflow changes do not retroapply to existing records

Low

Price Books require value-level mapping to destination products

How a Vtiger Sales migration works

Four steps, Vtiger Sales-specific

Connect

API key (session-based token via REST endpoint) into Vtiger Sales. Scopes limited to read-only on the data we move.

Map

We translate Vtiger Sales-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate Vtiger Sales quirks before production.

Migrate

Full migration with Vtiger Sales rate-limit handling. Rollback available throughout.

FAQ

Vtiger Sales migration FAQ

Answers to the questions buyers ask most during Vtiger Sales migration scoping. Not seeing yours? Book a call.

Can't find your answer?

Walk through your Vtiger Sales migration with a real engineer — 30 minutes, free, written quote within 24 hours.

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Most Vtiger Sales migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

Ready when you are

Migrate Vtiger Sales.
Without the rebuild.

Free scoping call with a migration engineer. Tell us about your Vtiger Sales setup and destination — written quote back within a business day.

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