CRM migration

Migrate from Ziggu to monday CRM

Field-level mapping, validation, and rollback between Ziggu and monday CRM. We move data and schema; workflows are rebuilt natively in monday CRM.

Ziggu logo

Ziggu

Source

monday CRM

Destination

monday CRM logo

Compatibility

100%

12 of 12

objects map 1:1 between Ziggu and monday CRM.

Complexity

BStandard

Timeline

48–72 hours

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Ziggu and Monday CRM solve different problems: Ziggu is a property-development platform built around client portals, multi-unit project tracking, conversations, and financials add-ons, while Monday CRM is a visual board-based CRM with unlimited pipelines, contact tracking, and quote management. The data models are fundamentally incompatible — Ziggu organizes around Projects containing Tasks, Conversations, Documents, and Unit records, whereas Monday CRM uses People (contacts), Companies, Deals (as board Items), and Products. FlitStack AI translates Ziggu's Projects into Monday CRM Boards, Ziggu's Clients/Contacts into Monday CRM People records, Ziggu's Sales add-on Deals into Monday CRM Deal Items on a Sales Pipeline board, and Ziggu's Unit records into Monday CRM subitems or custom columns. Because Ziggu has no documented public API, we work from Ziggu's CSV exports and direct database reads to extract the full data graph before mapping. Any Ziggu workflows, automation rules, or client portal branding configurations cannot migrate — those require manual rebuild in Monday CRM's automation recipes and workspace settings. The migration carries everything Ziggu stores natively: contacts, companies, project records with their associated contacts, deal data from the Sales add-on, survey responses, and document metadata. File attachments re-upload to Monday CRM's file storage with parent-record links preserved.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Ziggu logo

Ziggu

What's pushing teams away

  • Teams outgrow the platform when project volumes exceed tier minimums — the per-active-project pricing model becomes expensive at scale and forces difficult decisions about which legacy projects to deactivate.
  • The lack of a public REST API means Zapier/Make integrations must be built around screen scraping or webhook triggers, creating fragile automations that break on UI updates.
  • Property developers with complex multi-entity corporate structures find Ziggu's flat account model insufficient — there is no parent-company hierarchy or multi-subsidiary consolidation view.
  • When a project is deactivated it becomes read-only and cannot accept new tasks, conversations, or file uploads, which creates friction in post-handover support scenarios where the development team still needs to communicate with buyers.

Choosing

monday CRM logo

monday CRM

What's pulling them in

  • Users praise the board-based visual interface for making pipeline stages immediately legible to non-technical team members without CRM training.
  • The no-code automation builder lets sales ops teams create lead routing, stage updates, and email triggers without developer involvement.
  • Integration ecosystem connects to Slack, Gmail, Outlook, and Zapier with minimal configuration, reducing friction for teams already using these tools.
  • The flexible column system lets teams build custom CRM views — deal value, close date, lead source — without needing a developer or pre-defined schema.
  • Teams already using monday Work Management can layer CRM features onto existing boards rather than starting from scratch.

Object mapping

How Ziggu objects map to monday CRM

Each row shows how a Ziggu object lands in monday CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Ziggu

Client (Contact)

maps to

monday CRM

People (Contact)

1:1
Fully supported

Ziggu's Client records map directly to Monday CRM People. The contact's name, email, phone, and address fields translate to Monday CRM's standard People fields. Each Client linked to a Project carries that Project as a context column on the Person record in Monday CRM.

Ziggu

Company

maps to

monday CRM

Companies

1:1
Fully supported

Ziggu Company records map to Monday CRM Companies. Company name, website, industry, and address fields map directly. Ziggu multi-company associations on a Client collapse to the primary Company link in Monday CRM — secondary company links are preserved as a custom text column listing additional organizations.

Ziggu

Project

maps to

monday CRM

Board (primary CRM workspace)

1:1
Fully supported

Ziggu's Projects do not have a direct CRM equivalent. Each Project migrates as a Monday CRM Board named after the project, with a Status column for project phase (Active, On Hold, Completed). Project members map to Board subscribers in Monday CRM. The original Ziggu Project ID is stored as a custom Source_ID__c column on every Board.

Ziggu

Unit (within Project)

maps to

monday CRM

Subitem (on Deal or Contact)

1:1
Fully supported

Ziggu's Multi-unit add-on creates Unit records within Projects — each Unit represents a saleable property. Units migrate as Monday CRM subitems on the related Deal Item, with columns for unit number, price, status, and assigned client. If a Unit has no linked Deal, it becomes a subitem on the Client's Person record.

Ziggu

Sales add-on: Deal / Reservation

maps to

monday CRM

Deal Item (Sales Pipeline board)

1:1
Fully supported

Ziggu's Sales add-on tracks Reservations and Contracts as deal-like records. These translate to Monday CRM Deal Items on a Sales Pipeline board. The Ziggu deal stage (Inquiry, Reservation, Contract, Completed) maps to Monday CRM pipeline stage columns. Deal amount, close date, and owner carry over directly.

Ziggu

Conversation (thread)

maps to

monday CRM

Update / Activity log on Person or Deal

1:1
Fully supported

Ziggu Conversations are project-threaded messages between team members and clients. Each Conversation message becomes a Monday CRM Update attached to the relevant Person or Deal Item. The message author, timestamp, and body text are preserved. Thread grouping is lost — chronological ordering is maintained by timestamp.

Ziggu

Document

maps to

monday CRM

File (attached to Board/Item)

1:1
Fully supported

Ziggu Document records (files attached to Projects and Units) re-upload to Monday CRM Files and attach to the corresponding Board or Item. The original file name, upload date, and uploading user are preserved. Ziggu's document version history maps as multiple file uploads with version labels in a custom column.

Ziggu

Survey

maps to

monday CRM

Custom Board with Form/Response columns

1:1
Fully supported

Ziggu Surveys collect feedback at defined journey moments. Survey definitions and responses migrate to a dedicated Monday CRM Board — survey questions become column names; each response becomes an Item with answers in corresponding columns. Response metadata (respondent, date, project) maps to standard Monday CRM fields.

Ziggu

Financials add-on: Payment record

maps to

monday CRM

Custom columns on Unit subitem or Deal Item

1:1
Fully supported

Ziggu Financials add-on tracks payment schedules and invoice records per Unit. Payment status, amount, due date, and paid date migrate as custom columns on the Unit subitem in Monday CRM. A separate Payment Status column with options (Pending, Partial, Paid) replaces Ziggu's payment lifecycle states.

Ziggu

Project Team Member

maps to

monday CRM

Workspace member with Board subscription

1:1
Fully supported

Ziggu project team members (internal staff) map to Monday CRM workspace members by email match. Their access level in Ziggu (Admin, Member, Viewer) translates to Monday CRM permission groups (Owner, Full Member, Guest). External clients (Ziggu portal users) become Board subscribers, not full workspace members.

Ziggu

Partner Portal add-on: Supplier / Contractor

maps to

monday CRM

Person record with custom Partner type column

1:1
Fully supported

Ziggu's Partner Portal add-on creates Supplier and Contractor records. These map to Monday CRM Person records with a custom 'Partner Type' column (Supplier, Contractor, Architect). The partner's uploaded documents migrate as Files attached to their Person record in Monday CRM.

Ziggu

Workflow / Automation (Ziggu)

maps to

monday CRM

No equivalent — rebuild required

1:1
Fully supported

Ziggu's automation rules, notification triggers, and project workflows have no migration path. These must be rebuilt as Monday CRM automation recipes or, for complex multi-step logic, as integrations via Make or Zapier. FlitStack provides an automation audit export from Ziggu as a rebuild reference document for your Monday CRM admin.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Ziggu logo

Ziggu gotchas

High

Deactivated projects lock tasks and files but keep conversations open

High

Per-active-project pricing creates a minimum portfolio cost

Medium

Add-ons scale per active unit, not per project

Medium

No public API means migration runs through manual export workflows

monday CRM logo

monday CRM gotchas

High

Subitems are not included in bulk exports

High

Daily API call limits vary sharply by plan

Medium

Legacy automations (Sentence Builder) are being deprecated

Medium

Excel and account exports only include table views

Low

Enterprise admins can disable non-admin exports

Pair-specific challenges

  • Ziggu has no public API — migration relies on CSV exports and direct account reads

    Ziggu does not publish a documented REST API for third-party integrations. FlitStack AI extracts data from Ziggu via CSV exports (Contacts, Companies, Projects, Units) and direct account-scoped reads where available. Large Projects with hundreds of sub-items may require multi-file exports. Before migration, verify that all Ziggu modules (Sales, Financials, Surveys) have exportable record sets in your account settings — some tiers restrict export to specific data categories. Missing exports must be manually compiled before the migration plan is finalized.

  • Ziggu's multi-company contact associations collapse to a single Company link in Monday CRM

    Ziggu supports N:1 contact-to-company relationships natively — a single contact can be linked to multiple Ziggu companies. Monday CRM's People model links each contact to one primary Company with a Company lookup field; additional company associations have no native equivalent. We collapse to the most-recently-linked company as the primary Company in Monday CRM and store the remaining company links as a comma-separated text column (Extra_Companies__c). If your team relies on multi-company visibility in Ziggu, you will need to either query the secondary links manually or configure Monday CRM's Advanced Filters to surface all linked companies per contact.

  • Ziggu workflows and automation recipes cannot migrate to Monday CRM automation recipes

    Ziggu's automation triggers (Project status change notifications, client approval reminders, deadline alerts) have no structural equivalent in Monday CRM's Recipe automation system. The trigger conditions, action steps, and recipient rules are platform-specific and cannot be exported in a transferable format. FlitStack AI provides an automation audit export listing every Ziggu workflow with its trigger event, conditions, and actions as a rebuild reference for your Monday CRM admin. The audit is delivered as a structured CSV alongside the migration package so your team can manually reconstruct automation logic in Monday CRM's automation builder.

  • Monday CRM board complexity limits affect migration throughput on Pro and lower plans

    Monday CRM's API enforces a complexity budget per query — deeply nested board structures (Boards with many subitems and custom columns) consume higher complexity units. On Basic and Standard plans (1,000 daily API calls), bulk creation of Monday CRM Items via the API may require throttling and pagination that extends migration timelines. Enterprise plans (25,000 daily calls) handle the same volume without throttling. FlitStack AI sequences bulk inserts to respect complexity windows and retries rate-limited calls automatically, but migration durations for complex boards are noticeably longer on lower-tier Monday CRM accounts.

  • Ziggu client portal branding and custom portal themes do not transfer to Monday CRM

    Ziggu's Project Experience add-on lets teams customize the client portal look-and-feel per project (logos, colors, branded templates). Monday CRM has no client-facing portal equivalent at the board level — client-facing views are delivered through monday.com's standard board interface with viewer-level access. Branded portal experiences built in Ziggu must be replaced with Monday CRM sharing settings and optional white-labeling on Enterprise plans. If client-facing transparency is a core workflow, budget time to configure Monday CRM board sharing permissions and decide whether the built-in interface meets your branding requirements.

Migration approach

Six steps for a successful Ziggu to monday CRM data migration

  1. Audit Ziggu data exports and account structure

    FlitStack AI requests CSV exports from Ziggu covering all active modules: Clients (contacts), Companies, Projects, Units (from Multi-unit add-on), Sales Reservations, Survey definitions, and Document metadata. We verify export completeness against record counts in Ziggu's admin panel. Any modules without export access (restricted by tier) are flagged, and the client must enable exports or provide manual data compilations before field mapping begins. The audit produces a source-data inventory with record counts per object and per-project breakdown for multi-unit accounts.

  2. Design Monday CRM board architecture from Ziggu project graph

    We map Ziggu's project hierarchy (Projects → Units → Conversations → Documents) to Monday CRM's board structure. Each Ziggu Project becomes a Monday CRM Board. Ziggu's Multi-unit add-on units become subitems on a central Deal Item or Client Item per board. Survey responses aggregate into a dedicated Survey Responses Board. Partner Portal suppliers/contractors become Person records with a custom Partner Type column. We deliver a board architecture diagram before any data moves so the Monday CRM admin can review column types, board permissions, and pipeline stage definitions.

  3. Resolve Ziggu users and contacts to Monday CRM workspace members

    Ziggu internal team members (not portal clients) are matched to Monday CRM workspace members by email. Ziggu portal clients become Monday CRM Person records; their project associations become Board subscriptions. Any Ziggu contacts without email addresses are flagged — these records can migrate as Person records with a placeholder email (imported via Name + Phone) but activity logging requires an email. Owner assignment on Deal Items and Board subscriptions is resolved during this step before any Items are created in Monday CRM.

  4. Run a sample migration on a representative Ziggu project

    A single Ziggu project (typically the most recently active or highest unit count) is selected for a sample migration to Monday CRM. The sample covers: the Project Board with its columns, linked Client Person records, Unit subitems with Financials data, a sample Conversation thread, and Document metadata. We generate a field-level diff report comparing source Ziggu values against the migrated Monday CRM records so the client can verify stage mapping, column data types, subitem structure, and owner assignment before the full run commits.

  5. Execute full migration with delta-pickup window

    All Ziggu projects migrate in dependency order: Companies → People (primary companies first), then Projects as Boards, then Units as subitems, then Deals as Pipeline Items, then Document metadata as File attachments, and finally Conversation history as Updates. A delta-pickup window of 24–48 hours after the full run captures any Ziggu records modified during cutover. Audit logs record every operation; a one-click rollback reverts Monday CRM to its pre-migration state if reconciliation finds data integrity issues. The migration package includes the automation audit export (CSV) listing every Ziggu workflow for manual rebuild in Monday CRM's automation builder.

Platform deep dives

Context on both ends of the pair

Ziggu logo

Ziggu

Source

Strengths

  • Per-project billing aligns cost to active workload — completed projects can be deactivated without losing history.
  • Built-in client portal with 24/7 transparency reduces the back-and-forth email volume between development teams and buyers.
  • Conversations remain writable on deactivated projects, keeping post-handover support communication open.
  • Structured approval workflows with deadline tracking help property developers collect client decisions without chasing.
  • Survey module integrates NPS and custom question collection at defined project milestones.

Weaknesses

  • No public REST API documented — integrations must rely on webhook triggers or manual export workflows.
  • Per-active-project pricing with tier minimums (10/15/25) makes the platform expensive to maintain for large legacy project portfolios.
  • Deactivated projects become read-only across tasks and files, limiting post-handover activity.
  • Partner Portal, Multi-unit Projects, Financials, Sales, and Surveys are all paid add-ons priced per active unit, layering costs quickly.
  • Flat account structure with no parent-company or multi-subsidiary hierarchy for larger property groups.
monday CRM logo

monday CRM

Destination

Strengths

  • Board-based UI makes pipeline stages and deal progress visually obvious without training.
  • No-code automation builder requires no developer resources to create lead routing and stage-triggered actions.
  • Flexible column system supports custom CRM fields without schema changes or admin involvement.
  • Integrates natively with Slack, Gmail, Outlook, and Zapier with minimal configuration overhead.
  • Layered product means teams already on monday Work Management can add CRM without migrating existing data.

Weaknesses

  • No native Contacts object separate from Items — contacts are managed inside a CRM module's People feature.
  • Pipeline and deal relationships use a flat item model rather than a relational object model, making complex CRM associations awkward.
  • Automations are plan-gated (250 actions/month on Standard, 25,000 on Pro) and the legacy Recipe system is being deprecated.
  • Customization and advanced views (Chart, Formula, Dependency) are locked behind Pro and Enterprise tiers.
  • Per-seat pricing with non-refundable annual billing creates cost lock-in risk during migration.

Complexity grading

How hard is this migration?

Standard CRM migration. All 8 core objects map 1:1 between Ziggu and monday CRM.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Ziggu and monday CRM.

  • Object compatibility

    A

    All 8 core objects map 1:1 between Ziggu and monday CRM.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Ziggu: Not publicly published — Ziggu states limits are tuned to integration use cases and confirmed during onboarding.

  • Data volume sensitivity

    B

    Ziggu doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your Ziggu to monday CRM migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Ziggu to monday CRM data migrations

Answers to the questions buyers ask most during Ziggu to monday CRM migration scoping. Not seeing yours? Book a call.

Can't find your answer?

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Book a free 30 minute consultation

Most Ziggu-to-Monday CRM migrations complete within 48–72 hours of migration clock time for accounts with up to 25,000 total records (contacts, companies, units, deal records). Larger setups with the Multi-unit add-on — where each project contains 50+ units — extend the timeline to 5–7 days because subitem creation in Monday CRM is rate-limited by API complexity budgets. Planning and board architecture design add 3–5 days before the first data move. The delta-pickup window runs 24–48 hours after the full migration completes, adding one to two days to the overall cutover window.

Adjacent paths

Related migrations to explore

Ready when you are

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