CRM migration
Field-level mapping, validation, and rollback between Spin CRM and Zoho CRM. We move data and schema; workflows are rebuilt natively in Zoho CRM.
Spin CRM
Source
Zoho CRM
Destination
Compatibility
10 of 12
objects map 1:1 between Spin CRM and Zoho CRM.
Complexity
BStandard
Timeline
3-6 weeks
Overview
Moving from Spin CRM to Zoho CRM is a CSV-first migration with a flat-to-multi-module schema transformation. Spin CRM does not publish a REST API, so we work from object-level CSV exports taken as close to cutover as possible. We export Companies first to establish the relationship anchor for Contact imports, then Deals, then Activities. Spin CRM's customizable pipeline stages map to Zoho Sales Processes and stage values that we configure before any Deal import begins. Custom fields on Leads, Contacts, and Deals carry over to Zoho custom fields matched by data type. Workflows, automations, and document attachments are not migratable; we deliver a written inventory of Spin CRM workflows and suggest Zoho Blueprint or Workflow Rule equivalents for your admin to rebuild. Zoho's Free tier (3 users) and Standard tier ($14/user/month) offer a cost trajectory that scales predictably from Spin CRM's €19/month flat entry point.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a Spin CRM object lands in Zoho CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
Spin CRM
Lead
Zoho CRM
Lead
1:1Spin CRM Leads map directly to Zoho CRM Leads. Standard fields (name, email, phone, status, assigned owner) migrate via CSV column mapping to Zoho Lead fields. The Spin CRM Lead status property maps to Zoho Lead Status picklist values that we configure before import. Any custom fields on Spin CRM Leads carry over as Zoho Lead custom fields matched by data type (text, number, date, picklist). Owner assignment resolves by email match against Zoho User records.
Spin CRM
Contact
Zoho CRM
Contact
1:1Spin CRM Contacts map to Zoho CRM Contacts. We export Companies first and establish the Zoho Account record before Contact import so that the Account-Contact relationship is satisfied at insert time. The Contact-Company association from Spin CRM maps via the company name lookup to the Zoho Account Lookup field (AccountLookUp). Custom fields on Contacts migrate as Zoho Contact custom fields. Email, phone, title, and address fields map directly.
Spin CRM
Company
Zoho CRM
Account
1:1Spin CRM Companies map to Zoho CRM Accounts. Company name becomes Account Name; industry and address fields map to their Zoho equivalents. We export Companies first to create the Account records that anchor all downstream Contact and Deal lookups. Any Spin CRM company custom fields map as Zoho Account custom fields. The company domain (if captured in a custom field) becomes the Account Website field for deduplication.
Spin CRM
Deal
Zoho CRM
Potentials (Deals)
1:1Spin CRM Deals map to Zoho Potentials. Deal name, value (amount), stage, expected close date, and owner all have direct Zoho field equivalents. The Deal-Contact and Deal-Company associations from Spin CRM resolve to Zoho Potential Lookup fields (ContactLookUp and AccountLookUp) after those records are created. Closed-won and closed-lost outcomes migrate as Zoho Stage values configured to match Spin CRM stage semantics.
Spin CRM
Pipeline
Zoho CRM
Sales Process + Stage
lossySpin CRM's customizable pipeline stages map to Zoho Sales Processes and Stage picklist values. We capture the full stage sequence (name, order, probability percentage) during scoping and configure the corresponding Zoho Sales Process before Deal import begins. Stage probability percentages migrate from Spin CRM to Zoho Stage Probability fields. Each stage value in Zoho is created as a picklist entry under the configured Sales Process.
Spin CRM
Activities: Calls
Zoho CRM
Tasks (Call subtype)
1:1Spin CRM call activities (recorded via the task and calendar system) map to Zoho Tasks with Task Subtype set to Call. Call duration, disposition, and any notes stored in Spin CRM migrate to Zoho custom Task fields (Call Duration, Call Purpose). The Task links to the parent Contact or Lead via WhoId resolution. Activity timestamps preserve ordering in the Zoho Activity timeline.
Spin CRM
Activities: Meetings
Zoho CRM
Events
1:1Spin CRM meeting and calendar entries map to Zoho Events. Start datetime, end datetime, location, and description migrate directly. Attendee associations from Spin CRM map to Zoho Event attendees via the Event Relation records linked to the Contact or Lead. Meeting notes migrate as the Event description field.
Spin CRM
Activities: Notes
Zoho CRM
Notes
1:1Spin CRM notes attached to Leads, Contacts, Companies, or Deals map to Zoho Notes linked to the corresponding record via the parent module and record ID. Note body (rich text or plain text) migrates directly. Notes created in Spin CRM with timestamps preserve their creation date in Zoho for historical timeline integrity.
Spin CRM
Activities: Tasks
Zoho CRM
Tasks
1:1Spin CRM task records (reminders, to-dos, follow-ups) map to Zoho Tasks. Status, priority, due date, and owner assignment migrate directly. The Task links to the parent Contact, Lead, or Account via WhoId and WhatId resolution. Overdue status flags from Spin CRM carry into Zoho Task status values.
Spin CRM
Custom Fields
Zoho CRM
Custom Fields
lossySpin CRM custom fields on Leads, Contacts, Companies, and Deals create as Zoho CRM custom fields under the corresponding module before record import. Field type mapping is 1:1 for text, number, date, and currency types. Multi-select or checkbox fields in Spin CRM map to Zoho Multi-Select Picklist or Checkbox fields. We verify all custom field names and types against the CSV column headers during pre-validation and flag any missing columns for re-export before import.
Spin CRM
Documents
Zoho CRM
Not Migratable
1:1Spin CRM document storage does not have a documented export mechanism in available sources. We do not attempt to migrate document blobs. For any documents that need preservation, we recommend that the customer exports them manually via Spin CRM's document interface before the migration freeze window and re-uploads them to Zoho's attachment system post-migration. We flag this gap in the migration scope document delivered at project kickoff.
Spin CRM
Sales Forecasting
Zoho CRM
Forecasting (reconstructed)
1:1Spin CRM forecasting is calculated from Deal values and stage probabilities. We extract deal amounts and stage configurations during scoping and verify that Zoho Forecast module is enabled on the target plan. The historical forecast snapshots themselves do not migrate as live forecast records; however, deal values and stage data reconstruct the pipeline health picture within Zoho's native forecasting once all Deals are loaded.
| Spin CRM | Zoho CRM | Compatibility | |
|---|---|---|---|
| Lead | Lead1:1 | Fully supported | |
| Contact | Contact1:1 | Fully supported | |
| Company | Account1:1 | Fully supported | |
| Deal | Potentials (Deals)1:1 | Fully supported | |
| Pipeline | Sales Process + Stagelossy | Fully supported | |
| Activities: Calls | Tasks (Call subtype)1:1 | Fully supported | |
| Activities: Meetings | Events1:1 | Fully supported | |
| Activities: Notes | Notes1:1 | Fully supported | |
| Activities: Tasks | Tasks1:1 | Fully supported | |
| Custom Fields | Custom Fieldslossy | Fully supported | |
| Documents | Not Migratable1:1 | Not supported | |
| Sales Forecasting | Forecasting (reconstructed)1:1 | Mapping required |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
Spin CRM gotchas
No documented public REST API
CSV export is object-by-object, not bulk
Custom field visibility at export time
Zoho CRM gotchas
API access requires Professional tier or above
Subform fields do not export cleanly via CSV
API credit consumption is non-linear
Export download links expire in 7 days
Owner (User) assignments require pre-mapped user IDs
Pair-specific challenges
Migration approach
Discovery and CSV export coordination
We request access to Spin CRM settings and scope all object types present (Leads, Contacts, Companies, Deals, Activities). We inventory custom fields per object and confirm the full stage sequence from the pipeline configuration. We then coordinate a data-freeze window of 24-48 hours and guide the customer through sequential per-object CSV exports from Spin CRM's settings menus, verifying that all custom field columns are included in each export before the file is downloaded.
Zoho schema configuration
We configure Zoho CRM modules before any data import. This includes creating custom fields to match Spin CRM custom fields (matched by name and data type), configuring the Sales Process with stage values and probabilities derived from Spin CRM's pipeline stage sequence, setting up Page Layouts per module, and enabling any Zoho features required by the migration scope such as the Forecast module or multi-currency if applicable.
Pre-validation of CSV exports
We run a pre-validation pass on all exported CSV files against the customer's reported schema. This includes checking column headers against the custom field inventory, counting rows per object, identifying duplicate records (particularly Contacts with matching email addresses), and flagging any records with missing required fields (Contacts without a name, Deals without a value). We deliver a pre-validation report to the customer before import begins and address any data quality issues in a cleanup window.
Record import in dependency order
We import records into Zoho in dependency order: Accounts (from Spin CRM Companies) first, then Leads, then Contacts with AccountId lookup resolved from the Account import, then Potentials/Deals with ContactId and AccountId lookups resolved. Activity records (Tasks, Events, Notes) load last with parent record resolution against the migrated Leads, Contacts, Accounts, and Potentials. Each import phase emits a row-count reconciliation report showing records attempted versus records written versus records skipped.
Cutover and final reconciliation
We freeze Spin CRM writes during a cutover window, extract a final delta CSV for any records modified since the initial export, load the delta into Zoho, and run a final reconciliation comparing Zoho record counts against Spin CRM source counts. We verify company-contact and deal-contact relationship integrity in Zoho and deliver a migration completion report listing all records migrated, records skipped with reasons, and any custom field values that could not be mapped due to data type mismatches.
Workflow inventory and admin handoff
We deliver a written inventory of Spin CRM workflow behaviors (task creation triggers, reminder schedules, stage-change notifications, calendar sync settings) mapped to Zoho equivalents (Workflow Rules, Blueprint stage actions, Zoho Mail Merge templates). We do not rebuild these as Zoho configurations inside the migration scope. The customer or a Zoho admin implements the rebuild post-migration using the inventory document as a specification.
Platform deep dives
Spin CRM
Source
Strengths
Weaknesses
Zoho CRM
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. 2 of 8 objects need a mapping; the rest are 1:1.
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across Spin CRM and Zoho CRM.
Object compatibility
2 of 8 objects need a mapping; the rest are 1:1.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
Spin CRM: Not publicly documented — confirmed during scoping..
Data volume sensitivity
Spin CRM doesn't expose a bulk API — REST + parallelization used for high-volume runs.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
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Category
FAQ
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