CRM

Migrate your Sharpspring data

Agency-oriented marketing automation CRM with unlimited user pricing, integrated email, visual workflow builder, and VisitorID tracking for SMBs and mid-market teams.

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In its favor

Why people choose Sharpspring

The signal that keeps Sharpspring on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

Unlimited users on all plans makes it cost-effective for large marketing teams, unlike per-seat competitors such as HubSpot or Salesforce.

Built-in CRM, email marketing, forms, landing pages, and automation in a single platform reduces tool sprawl for agencies serving SMB clients.

Visual workflow builder enables complex multi-branch automation without coding, popular with agencies managing multiple client accounts.

Transparent contact-volume-based pricing with all features included on every tier, no surprise feature gating or add-ons.

White-label capabilities allow agencies to resell SharpSpring under their own brand for multi-client management.

Automation workflows cannot be exported and must be fully rebuilt manually in the destination, making migration time-intensive for mature accounts.

Occasional performance freezes and bugs in the visual workflow builder frustrate power users managing complex automation logic.

Steep learning curve for complex automation setups, particularly for teams without a dedicated admin resource to manage the platform.

Per-contact pricing becomes expensive at scale, pushing growing agencies toward flat-rate alternatives like GoHighLevel.

Limited advanced analytics compared to enterprise platforms, driving mid-market firms toward HubSpot or Marketo.

Reasons to switch

Why people leave Sharpspring

The recurring reasons buyers give for replacing Sharpspring. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where Sharpspring fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

Unlimited user pricing on all plans, unlike per-seat competitors, making it cost-effective for large teams.All-in-one platform combining CRM, email, forms, landing pages, and automation without tool integration overhead.VisitorID anonymous visitor tracking identifies company names from IP visits before form submission.White-label and multi-client agency dashboard support built natively into the platform.Transparent contact-volume-based pricing with all features included on every tier.

Weaknesses

No API-based or bulk export mechanism for automation workflows, requiring full manual rebuild in the destination.Landing pages cannot be exported; content must be manually recreated in the target platform.VisitorID anonymous visitor data is platform-locked and does not migrate to any destination.Custom fields require manual pre-creation in the destination before contact import can proceed.Visual workflow builder has reported performance issues and freezes during complex automation management.

Where it works

Marketing agencies managing multiple SMB client accounts that need white-label branding and multi-tenant dashboard access to operate distinct brands under one subscription.Large marketing teams of ten or more users where per-seat licensing from HubSpot or Salesforce becomes cost-prohibitive, given SharpSpring's unlimited-user pricing on every tier.B2B companies with moderate contact volumes and longer sales cycles that rely on multi-stage lead scoring, behavioral email nurture, and CRM tracking to shorten pipeline velocity.Small to mid-sized businesses seeking a single integrated platform for CRM, email, forms, landing pages, and automation rather than stitching together multiple point solutions.Teams operating in non-regulated industries that value transparent contact-volume pricing and do not require advanced analytics or enterprise compliance features.

Where it struggles

Enterprise organizations requiring deep custom reporting, predictive analytics dashboards, or SOC2/HIPAA compliance controls that SharpSpring does not natively provide.High-contact-volume databases where per-contact pricing scales unfavorably compared to flat-rate competitors like GoHighLevel, making the platform cost-prohibitive as the list grows.Teams without a dedicated platform administrator or in-house marketing operations resource, given the steep learning curve for building and maintaining complex visual workflow automations.Companies requiring API-driven integrations with external ERPs, custom objects, or data warehouses, where SharpSpring's integration ecosystem lags behind HubSpot or Salesforce.Regulated industries such as healthcare, legal, or financial services where audit trails, data residency controls, or compliance-specific features are non-negotiable requirements.

Pricing tiers

Sharpspring pricing overview

SharpSpring uses a contact-volume-based pricing model with unlimited users on every plan. All features are included at every tier; there is no feature gating by plan. Exact per-contact pricing is not publicly disclosed and requires a sales inquiry. The model becomes more cost-effective than per-seat competitors for teams larger than 5–10 users.

Starter

Tier 1 of 3

Not publicly disclosed; contact-volume-based

What's included

Unlimited usersCore CRM featuresEmail marketingWeb formsBasic automation workflowsReporting and analytics

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Pricing is informational. FlitStack AI does not bill on Sharpspring's schedule — see our quote-based pricing →

What gets migrated

Sharpspring object support

Object-by-object support for Sharpspring migrations. Per-pair details surface during scoping.

Contacts

Fully supported

SharpSpring's primary data object. Contacts export cleanly as CSV including standard fields (name, email, phone, company). Custom properties are preserved in the export but must be mapped to the destination's field schema. Lead scores and lifecycle stages are included in the export where configured.

Accounts

Mapping required

SharpSpring's company-level record for grouping contacts. The Account-to-Company mapping depends on whether the destination uses a separate Account/Company object or collapses companies into contact records. We map the Account name and link contacts to the destination's equivalent.

Tags

Mapping required

SharpSpring applies Tags to Contacts for segmentation. Tags are free-form string values exported in the contact CSV. We preserve them as Tags in the destination, but where the destination uses a different tagging model (e.g., HubSpot's separate Labels object), we map them into the closest equivalent and flag any that may need manual reassignment.

Lists (Static and Dynamic)

Mapping required

SharpSpring supports both static lists and dynamic lists (powered by query rules). Dynamic list logic does not export and must be recreated in the destination as segmentation rules. Static list membership is preserved by mapping each contact to the destination list. We flag which lists are dynamic and document their rule logic for manual rebuild.

Campaigns

Mapping required

SharpSpring's Campaigns are containers for tracking email sends and automation assignments. The campaign name and status export, but the campaign's email performance metrics (opens, clicks) are SharpSpring-internal and do not carry over. We map campaign names and link associated contacts to the destination campaign.

Forms

Mapping required

SharpSpring Forms capture lead data and map directly to CRM fields. Form definitions export as field lists, but the form layout and styling do not transfer. We export the field mappings and recommend recreating forms in the destination using those mappings. Custom fields referenced by forms must be created first.

Landing Pages

Not in this platform

SharpSpring Landing Pages are built on a proprietary page builder and have no export mechanism. HTML export is not available. We cannot migrate landing page content directly; we document the page structure and content so it can be rebuilt in the destination platform. We recommend capturing screenshots and key copy during the migration scoping call.

Email Templates

Mapping required

SharpSpring email templates include HTML body, text version, and embedded images. We export the HTML and extract images to a file package for re-upload. The template name and subject line are preserved. Dynamic content blocks and personalization tokens must be identified and mapped to the destination's equivalent syntax.

Visual Workflows (Automations)

Not in this platform

SharpSpring's Visual Workflows are action-and-trigger-based automations that have no native export or API retrieval. Workflow logic must be manually documented from the UI and rebuilt in the destination. We provide a workflow audit worksheet during scoping to capture each automation's triggers, conditions, and actions for manual rebuild. This is the highest-effort object in any SharpSpring migration.

Lead Scoring

Mapping required

SharpSpring's lead scoring model assigns numeric scores based on behavioral and demographic rules. Scoring rules export as a configuration export, but scores themselves are recalculated in the destination based on rebuilt rules. We map the scoring model and flag which contacts have high scores so they can be prioritized post-migration.

VisitorID Data

Not in this platform

VisitorID tracks anonymous website visitors before they convert to contacts, mapping IP addresses to company names and page visits. This data is tied to SharpSpring's tracking infrastructure and cannot be exported. The anonymous visitor history is lost on migration. We flag this for customer awareness and recommend capturing any named conversions before the cutover.

Custom Fields

Mapping required

SharpSpring custom fields on Contacts, Companies, and Deals are exported in the contact CSV but require manual creation in the destination before import. We produce a field-mapping worksheet listing each custom field's name, data type, and picklist values so the destination fields can be configured in advance of the import.

Gotchas

What to watch for in Sharpspring migrations

Issues we've hit on past Sharpspring migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

High

Visual Workflows cannot be exported

High

VisitorID tracking data is platform-locked

High

Landing pages lack any export mechanism

Medium

Custom fields must be pre-created in the destination

Medium

Dynamic list logic does not carry over

How a Sharpspring migration works

Four steps, Sharpspring-specific

Connect

API key-based authentication into Sharpspring. Scopes limited to read-only on the data we move.

Map

We translate Sharpspring-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate Sharpspring quirks before production.

Migrate

Full migration with Sharpspring rate-limit handling. Rollback available throughout.

FAQ

Sharpspring migration FAQ

Answers to the questions buyers ask most during Sharpspring migration scoping. Not seeing yours? Book a call.

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Most Sharpspring migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

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