Migrate your Sharpspring data
Agency-oriented marketing automation CRM with unlimited user pricing, integrated email, visual workflow builder, and VisitorID tracking for SMBs and mid-market teams.
In its favor
Why people choose Sharpspring
The signal that keeps Sharpspring on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Unlimited users on all plans makes it cost-effective for large marketing teams, unlike per-seat competitors such as HubSpot or Salesforce.
Built-in CRM, email marketing, forms, landing pages, and automation in a single platform reduces tool sprawl for agencies serving SMB clients.
Visual workflow builder enables complex multi-branch automation without coding, popular with agencies managing multiple client accounts.
Transparent contact-volume-based pricing with all features included on every tier, no surprise feature gating or add-ons.
White-label capabilities allow agencies to resell SharpSpring under their own brand for multi-client management.
Automation workflows cannot be exported and must be fully rebuilt manually in the destination, making migration time-intensive for mature accounts.
Occasional performance freezes and bugs in the visual workflow builder frustrate power users managing complex automation logic.
Steep learning curve for complex automation setups, particularly for teams without a dedicated admin resource to manage the platform.
Per-contact pricing becomes expensive at scale, pushing growing agencies toward flat-rate alternatives like GoHighLevel.
Limited advanced analytics compared to enterprise platforms, driving mid-market firms toward HubSpot or Marketo.
Reasons to switch
Why people leave Sharpspring
The recurring reasons buyers give for replacing Sharpspring. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where Sharpspring fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
Sharpspring pricing overview
SharpSpring uses a contact-volume-based pricing model with unlimited users on every plan. All features are included at every tier; there is no feature gating by plan. Exact per-contact pricing is not publicly disclosed and requires a sales inquiry. The model becomes more cost-effective than per-seat competitors for teams larger than 5–10 users.
Starter
Tier 1 of 3
Not publicly disclosed; contact-volume-based
What's included
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What gets migrated
Sharpspring object support
Object-by-object support for Sharpspring migrations. Per-pair details surface during scoping.
Contacts
Fully supportedSharpSpring's primary data object. Contacts export cleanly as CSV including standard fields (name, email, phone, company). Custom properties are preserved in the export but must be mapped to the destination's field schema. Lead scores and lifecycle stages are included in the export where configured.
Accounts
Mapping requiredSharpSpring's company-level record for grouping contacts. The Account-to-Company mapping depends on whether the destination uses a separate Account/Company object or collapses companies into contact records. We map the Account name and link contacts to the destination's equivalent.
Tags
Mapping requiredSharpSpring applies Tags to Contacts for segmentation. Tags are free-form string values exported in the contact CSV. We preserve them as Tags in the destination, but where the destination uses a different tagging model (e.g., HubSpot's separate Labels object), we map them into the closest equivalent and flag any that may need manual reassignment.
Lists (Static and Dynamic)
Mapping requiredSharpSpring supports both static lists and dynamic lists (powered by query rules). Dynamic list logic does not export and must be recreated in the destination as segmentation rules. Static list membership is preserved by mapping each contact to the destination list. We flag which lists are dynamic and document their rule logic for manual rebuild.
Campaigns
Mapping requiredSharpSpring's Campaigns are containers for tracking email sends and automation assignments. The campaign name and status export, but the campaign's email performance metrics (opens, clicks) are SharpSpring-internal and do not carry over. We map campaign names and link associated contacts to the destination campaign.
Forms
Mapping requiredSharpSpring Forms capture lead data and map directly to CRM fields. Form definitions export as field lists, but the form layout and styling do not transfer. We export the field mappings and recommend recreating forms in the destination using those mappings. Custom fields referenced by forms must be created first.
Landing Pages
Not in this platformSharpSpring Landing Pages are built on a proprietary page builder and have no export mechanism. HTML export is not available. We cannot migrate landing page content directly; we document the page structure and content so it can be rebuilt in the destination platform. We recommend capturing screenshots and key copy during the migration scoping call.
Email Templates
Mapping requiredSharpSpring email templates include HTML body, text version, and embedded images. We export the HTML and extract images to a file package for re-upload. The template name and subject line are preserved. Dynamic content blocks and personalization tokens must be identified and mapped to the destination's equivalent syntax.
Visual Workflows (Automations)
Not in this platformSharpSpring's Visual Workflows are action-and-trigger-based automations that have no native export or API retrieval. Workflow logic must be manually documented from the UI and rebuilt in the destination. We provide a workflow audit worksheet during scoping to capture each automation's triggers, conditions, and actions for manual rebuild. This is the highest-effort object in any SharpSpring migration.
Lead Scoring
Mapping requiredSharpSpring's lead scoring model assigns numeric scores based on behavioral and demographic rules. Scoring rules export as a configuration export, but scores themselves are recalculated in the destination based on rebuilt rules. We map the scoring model and flag which contacts have high scores so they can be prioritized post-migration.
VisitorID Data
Not in this platformVisitorID tracks anonymous website visitors before they convert to contacts, mapping IP addresses to company names and page visits. This data is tied to SharpSpring's tracking infrastructure and cannot be exported. The anonymous visitor history is lost on migration. We flag this for customer awareness and recommend capturing any named conversions before the cutover.
Custom Fields
Mapping requiredSharpSpring custom fields on Contacts, Companies, and Deals are exported in the contact CSV but require manual creation in the destination before import. We produce a field-mapping worksheet listing each custom field's name, data type, and picklist values so the destination fields can be configured in advance of the import.
| Object | Support | Notes |
|---|---|---|
| Contacts | Fully supported | SharpSpring's primary data object. Contacts export cleanly as CSV including standard fields (name, email, phone, company). Custom properties are preserved in the export but must be mapped to the destination's field schema. Lead scores and lifecycle stages are included in the export where configured. |
| Accounts | Mapping required | SharpSpring's company-level record for grouping contacts. The Account-to-Company mapping depends on whether the destination uses a separate Account/Company object or collapses companies into contact records. We map the Account name and link contacts to the destination's equivalent. |
| Tags | Mapping required | SharpSpring applies Tags to Contacts for segmentation. Tags are free-form string values exported in the contact CSV. We preserve them as Tags in the destination, but where the destination uses a different tagging model (e.g., HubSpot's separate Labels object), we map them into the closest equivalent and flag any that may need manual reassignment. |
| Lists (Static and Dynamic) | Mapping required | SharpSpring supports both static lists and dynamic lists (powered by query rules). Dynamic list logic does not export and must be recreated in the destination as segmentation rules. Static list membership is preserved by mapping each contact to the destination list. We flag which lists are dynamic and document their rule logic for manual rebuild. |
| Campaigns | Mapping required | SharpSpring's Campaigns are containers for tracking email sends and automation assignments. The campaign name and status export, but the campaign's email performance metrics (opens, clicks) are SharpSpring-internal and do not carry over. We map campaign names and link associated contacts to the destination campaign. |
| Forms | Mapping required | SharpSpring Forms capture lead data and map directly to CRM fields. Form definitions export as field lists, but the form layout and styling do not transfer. We export the field mappings and recommend recreating forms in the destination using those mappings. Custom fields referenced by forms must be created first. |
| Landing Pages | Not in this platform | SharpSpring Landing Pages are built on a proprietary page builder and have no export mechanism. HTML export is not available. We cannot migrate landing page content directly; we document the page structure and content so it can be rebuilt in the destination platform. We recommend capturing screenshots and key copy during the migration scoping call. |
| Email Templates | Mapping required | SharpSpring email templates include HTML body, text version, and embedded images. We export the HTML and extract images to a file package for re-upload. The template name and subject line are preserved. Dynamic content blocks and personalization tokens must be identified and mapped to the destination's equivalent syntax. |
| Visual Workflows (Automations) | Not in this platform | SharpSpring's Visual Workflows are action-and-trigger-based automations that have no native export or API retrieval. Workflow logic must be manually documented from the UI and rebuilt in the destination. We provide a workflow audit worksheet during scoping to capture each automation's triggers, conditions, and actions for manual rebuild. This is the highest-effort object in any SharpSpring migration. |
| Lead Scoring | Mapping required | SharpSpring's lead scoring model assigns numeric scores based on behavioral and demographic rules. Scoring rules export as a configuration export, but scores themselves are recalculated in the destination based on rebuilt rules. We map the scoring model and flag which contacts have high scores so they can be prioritized post-migration. |
| VisitorID Data | Not in this platform | VisitorID tracks anonymous website visitors before they convert to contacts, mapping IP addresses to company names and page visits. This data is tied to SharpSpring's tracking infrastructure and cannot be exported. The anonymous visitor history is lost on migration. We flag this for customer awareness and recommend capturing any named conversions before the cutover. |
| Custom Fields | Mapping required | SharpSpring custom fields on Contacts, Companies, and Deals are exported in the contact CSV but require manual creation in the destination before import. We produce a field-mapping worksheet listing each custom field's name, data type, and picklist values so the destination fields can be configured in advance of the import. |
Gotchas
What to watch for in Sharpspring migrations
Issues we've hit on past Sharpspring migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
Visual Workflows cannot be exported
VisitorID tracking data is platform-locked
Landing pages lack any export mechanism
Custom fields must be pre-created in the destination
Dynamic list logic does not carry over
| Severity | Issue |
|---|---|
| High | Visual Workflows cannot be exported |
| High | VisitorID tracking data is platform-locked |
| High | Landing pages lack any export mechanism |
| Medium | Custom fields must be pre-created in the destination |
| Medium | Dynamic list logic does not carry over |
Leaving Sharpspring?
Where Sharpspring customers move next
12 destinations Sharpspring can migrate to.
How a Sharpspring migration works
Four steps, Sharpspring-specific
Connect
API key-based authentication into Sharpspring. Scopes limited to read-only on the data we move.
Map
We translate Sharpspring-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate Sharpspring quirks before production.
Migrate
Full migration with Sharpspring rate-limit handling. Rollback available throughout.
FAQ
Sharpspring migration FAQ
Answers to the questions buyers ask most during Sharpspring migration scoping. Not seeing yours? Book a call.
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