Migrate your Q Dispatch data
Field service dispatch platform built for HVAC and trade contractors. It centers on job scheduling, technician assignment, and mobile work tracking from request to completion.
In its favor
Why people choose Q Dispatch
The signal that keeps Q Dispatch on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Dispatch-centric scheduling is the core product, not an add-on, so service contractors handling high-volume daily dispatch get a purpose-built tool rather than a general-purpose CRM adapted for field work.
Technicians receive a dedicated mobile interface for job acceptance, status updates, and navigation, which reduces the friction of field-to-office communication during active service calls.
The platform aligns directly with service contractor workflows: job creation, technician assignment, status tracking, and customer notification are all managed in one dispatch-focused interface.
Customer service responsiveness earns praise — reviewers note the company listens to feature requests and ships updates that address real dispatch pain points.
Users moving from spreadsheets, whiteboards, or basic calendar tools report the platform meaningfully reduces coordination overhead for scheduling teams.
Pricing is described as prohibitive for smaller operations or teams that only need basic scheduling — some users feel they are paying for features beyond what they actually use.
The platform lacks true CRM capabilities; one reviewer noted an inability to capture and manage comprehensive customer data beyond what is needed for a single job dispatch.
Construction-oriented businesses report that project controls are light — the platform is not designed for long-duration project tracking or construction-specific workflow stages.
Integration depth varies, which means teams relying on ERP connectors or third-party accounting software may face gaps that require manual data re-entry or workarounds.
Reasons to switch
Why people leave Q Dispatch
The recurring reasons buyers give for replacing Q Dispatch. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where Q Dispatch fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
Q Dispatch pricing overview
Q Dispatch publishes pricing by direct inquiry rather than a public tier calculator. The platform appears to price per technician or per dispatch seat, with Enterprise tiers offering custom contracts and dedicated support. Small businesses should expect per-user monthly pricing in line with mid-market FSM tools.
Standard
Tier 1 of 3
Not publicly published
What's included
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Book a free 30 minute consultationPricing is informational. FlitStack AI does not bill on Q Dispatch's schedule — see our quote-based pricing →
What gets migrated
Q Dispatch object support
Object-by-object support for Q Dispatch migrations. Per-pair details surface during scoping.
Jobs
Mapping requiredJobs are the central work record containing service address, scheduled time, type, and status. We map Jobs to Work Orders or Jobs in most destination systems, preserving the full status lifecycle from Created through Completed.
Customers
Mapping requiredCustomer records hold contact details, service addresses, and billing information. We map them to Contacts or Accounts in the destination, noting that Q Dispatch does not function as a full CRM — customer records are lightweight service-location references.
Technicians
Mapping requiredTechnician profiles include name, credentials, and assignment history. We map them to Users or Technicians in the destination, preserving assignment logs tied to Jobs.
Job Status Transitions
Mapping requiredStatus history tracks each Job through stages (e.g., Scheduled, En Route, In Progress, Completed). We preserve the full transition log as an Activities or Timeline attachment in the destination.
Service Addresses
Fully supportedService address data is captured as structured fields (street, city, state, ZIP) plus coordinates where available. This maps cleanly to address fields in most destination systems.
Invoices
Mapping requiredQ Dispatch generates invoices tied to Jobs, but invoice generation is a secondary feature. We flag invoice readiness during scoping; line items and payment history may require manual reconciliation post-migration.
Attachments
Mapping requiredJob attachments (photos, documents) are supported but may require a separate file export step. We batch-download attachments and re-associate them to the corresponding Job or Work Order in the destination.
Custom Fields
Not in this platformQ Dispatch allows limited custom field configuration per account. We cannot migrate custom field schemas programmatically; these must be manually recreated in the destination and mapped during import.
Inventory/Parts
Mapping requiredParts used on Jobs are tracked but Q Dispatch does not function as a full inventory management system. We migrate parts-per-job records as line-item details within the Job record.
Routes
Mapping requiredRoute assignments for technician scheduling are stored as part of the dispatch workflow. We preserve route-to-technician assignments as scheduling metadata attached to the Job.
| Object | Support | Notes |
|---|---|---|
| Jobs | Mapping required | Jobs are the central work record containing service address, scheduled time, type, and status. We map Jobs to Work Orders or Jobs in most destination systems, preserving the full status lifecycle from Created through Completed. |
| Customers | Mapping required | Customer records hold contact details, service addresses, and billing information. We map them to Contacts or Accounts in the destination, noting that Q Dispatch does not function as a full CRM — customer records are lightweight service-location references. |
| Technicians | Mapping required | Technician profiles include name, credentials, and assignment history. We map them to Users or Technicians in the destination, preserving assignment logs tied to Jobs. |
| Job Status Transitions | Mapping required | Status history tracks each Job through stages (e.g., Scheduled, En Route, In Progress, Completed). We preserve the full transition log as an Activities or Timeline attachment in the destination. |
| Service Addresses | Fully supported | Service address data is captured as structured fields (street, city, state, ZIP) plus coordinates where available. This maps cleanly to address fields in most destination systems. |
| Invoices | Mapping required | Q Dispatch generates invoices tied to Jobs, but invoice generation is a secondary feature. We flag invoice readiness during scoping; line items and payment history may require manual reconciliation post-migration. |
| Attachments | Mapping required | Job attachments (photos, documents) are supported but may require a separate file export step. We batch-download attachments and re-associate them to the corresponding Job or Work Order in the destination. |
| Custom Fields | Not in this platform | Q Dispatch allows limited custom field configuration per account. We cannot migrate custom field schemas programmatically; these must be manually recreated in the destination and mapped during import. |
| Inventory/Parts | Mapping required | Parts used on Jobs are tracked but Q Dispatch does not function as a full inventory management system. We migrate parts-per-job records as line-item details within the Job record. |
| Routes | Mapping required | Route assignments for technician scheduling are stored as part of the dispatch workflow. We preserve route-to-technician assignments as scheduling metadata attached to the Job. |
Gotchas
What to watch for in Q Dispatch migrations
Issues we've hit on past Q Dispatch migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
Export mechanism is not API-first
Custom field schemas do not transfer
Invoice and payment data may require reconciliation
No free tier or trial documented
| Severity | Issue |
|---|---|
| High | Export mechanism is not API-first |
| Medium | Custom field schemas do not transfer |
| Medium | Invoice and payment data may require reconciliation |
| Low | No free tier or trial documented |
Leaving Q Dispatch?
Where Q Dispatch customers move next
12 destinations Q Dispatch can migrate to.
How a Q Dispatch migration works
Four steps, Q Dispatch-specific
Connect
Not publicly documented into Q Dispatch. Scopes limited to read-only on the data we move.
Map
We translate Q Dispatch-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate Q Dispatch quirks before production.
Migrate
Full migration with Q Dispatch rate-limit handling. Rollback available throughout.
FAQ
Q Dispatch migration FAQ
Answers to the questions buyers ask most during Q Dispatch migration scoping. Not seeing yours? Book a call.
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