Migrate your Nookal data

Patient records are the primary contact object in Nookal. Each Patient has a profile containing demographics, contact information, Medicare/DVA details, Australian Immunisation Register status, and clinical history. We map all standard patient fields 1:1 and flag any custom properties that require explicit value-mapping at the destination.

Practitioner profiles include name, provider numbers (required for Medicare claiming), provider type, and location associations. Multiple Provider Numbers per practitioner require specific handling when migrating claiming groups, particularly for practices with more than 20 provider numbers.

Nookal supports multiple clinic Locations, each with its own address, contact details, and assignment of practitioners. We preserve location-level configuration and map practitioners to their correct locations at the destination.

Appointments link a Patient to a Practitioner at a Location with a date, time, duration, and appointment type. We export full appointment history including cancellations and no-shows, preserving the original timestamps for reporting continuity at the destination.

Clinical notes are attached to appointments and contain structured clinical data relevant to the practice type (physiotherapy, OT, podiatry, etc.). Nookal allows custom note templates per practice, so field names and layouts vary between accounts. We map clinical note content and flag custom template structures that require destination-side reconfiguration.

Treatment plans document a course of care for a patient including goals, interventions, and review dates. The schema supports custom fields per practice type. We export treatment plan content and flag custom fields for destination-side mapping.

Invoices are generated at the appointment or itemised level and include line items, prices, and payment status. Nookal integrates with Xero and QuickBooks for accounting sync. We preserve full invoice history including line items, amounts, and payment allocation, noting any invoices pending sync to connected accounting software.

Payment records track what was paid against each invoice, including method (credit card, Medicare bulk bill, DVA, cash, eftpos) and date. We export payment history in full and map payment methods to equivalent fields at the destination.

Medicare/DVA Online Claiming 2.0 is integrated into Nookal. Claims are tied to Provider Numbers and claiming groups. The Medicare 2.0 migration deadline of June 30, 2025 is critical: after migration, no further claim status updates apply to Medicare 1.0 claims. We export all claim history, separate active 1.0 claims from 2.0 claims, and flag the Medicare Minor ID association for each record.

Bulk-bill claims submitted through Nookal create invoice records automatically. We export these with full claiming metadata including service type, item number, and claiming group. Pendable claims are identified and flagged for manual follow-up if not resolved before migration.

Nookal supports custom fields on patient records, appointment types, and clinical note templates. Custom field definitions vary between accounts and are not exposed through a documented schema API. We identify and catalogue all custom fields during the scoping phase and map them explicitly to destination equivalents.

Nookal includes SMS messaging with per-message pricing (approximately 10 cents per message with free replies). Message history and patient SMS preferences are stored but the export scope for SMS content depends on the account tier and data retention settings in force at time of migration.

Documents can be attached to patient records and appointments. File attachments are stored within Nookal's file management system. We export attached files and associate them to the correct patient and appointment records at the destination, noting any size or format restrictions.

Nookal provides built-in reporting on appointments, billing, and business performance. Custom report configurations are account-specific. We export available report data and flag custom report layouts that need rebuilding at the destination.

Nookal syncs invoices and payments to Xero and QuickBooks via a built-in integration. The integration does not expose a raw export of accounting records in a format usable for migration to non-accounting platforms. We work with the source-side accounting export to map transactions into the destination's chart of accounts.