CRM

Migrate your MobiWork data

Mobile-first field services management platform for scheduling, dispatching, routing, and invoicing mobile workforces. Covers small teams through large multi-crew operations with tiered per-user pricing.

Encrypted end-to-end with one-click rollback
Talk to a real migration engineer in minutes
MobiWork logo

In its favor

Why people choose MobiWork

The signal that keeps MobiWork on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

All-in-one FSM platform consolidates scheduling, dispatch, invoicing, and payments into a single subscription, reducing the need for multiple disconnected tools.

Mobile-first design with offline capability on Premier tier lets field technicians complete work orders without cell signal, then sync when back online.

Strong customer reviews praise the real-time communication between office staff and field technicians, cutting invoicing time from a week to the same day.

Pre-configured templates and customizable workflows let field services companies deploy quickly without extensive onboarding overhead.

AWS-hosted cloud infrastructure with load-balanced architecture is marketed as enterprise-grade without requiring internal IT staff to maintain it.

Integration costs are prohibitive — reviewers note that connecting to other software requires development involvement that quickly offsets the base subscription savings.

Routing and scheduling setup is over-complicated and not user-friendly, especially for seasonal businesses that need to reconfigure technician routes at the start of each season.

Screen load times degrade noticeably with large customer databases, particularly on the Composite routing view used by dispatchers.

The feature gap between Starter and Premier tiers forces companies to pay for Unlimited user pricing just to get offline mode and route optimization, creating tier claustrophobia.

Onboarding complexity requires buy-in from the whole company upfront — a piece-part implementation leads to a poorly configured system that underdelivers.

Reasons to switch

Why people leave MobiWork

The recurring reasons buyers give for replacing MobiWork. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where MobiWork fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

Single platform covers work orders, invoicing, scheduling, routing, payments, and customer management.Mobile app works offline on Premier tier, critical for field technicians in low-connectivity areas.Good customer support responsiveness cited consistently across G2 and Capterra reviews.Progressive billing and automated payment collection (Stripe, Clearent) improve cash flow.Customizable electronic forms with signature capture replace paper-based work order processes.

Weaknesses

No public API documentation found — bulk data export is constrained to a 30-day post-cancellation window.Annual prepayment required even at Starter tier; no monthly billing option.Integrations with external CRM and accounting software (HubSpot, Salesforce, QuickBooks Desktop) gated to Advanced and above.Screen performance degrades with large customer counts, especially on the dispatch board.Learning curve is steep due to complexity across mobile and desktop interfaces.

Where it works

Small field services teams with 5–50 technicians who need an all-in-one replacement for disconnected scheduling, dispatch, and paper-based invoicing workflows.Seasonal businesses that reset technician routes at the start of each season and can invest upfront in onboarding configuration to lock in workflows for the year.Companies with field technicians working in low-connectivity or remote areas where offline job completion and later sync are essential to completing work orders.North American field services companies (HVAC, plumbing, electrical, pool service) that rely on US-based support responsiveness and English-language interfaces.Growing FSM companies that anticipate moving from Starter through Advanced to Premier, using the tiered pricing to match budget as headcount scales.

Where it struggles

Large field services operations with thousands of customer records, where screen load times degrade noticeably on the dispatch board and composite routing view.Businesses requiring bulk data export, third-party integrations, or API-driven automation — no public API documentation exists and data export is limited to 30 days post-cancellation.Organizations that need monthly billing flexibility rather than annual prepayment, since all tiers require annual prepayment even at the Starter level.Companies with simple or static routing needs that still get locked into paying Premier-tier pricing just to access offline mode and route optimization.Businesses with a phased adoption strategy where they want to onboard a subset of technicians or workflows first, since a piece-part implementation leads to poor configuration.

Pricing tiers

MobiWork pricing overview

MobiWork uses a per-user, per-month model with three tiers ($20 Starter, $40 Advanced, $60 Premier) that increase in user limits and feature access. All plans require annual prepayment. Notable gates include Projects, Crews, and Route Planning (Premier only), CRM integrations (Advanced and above), and time tracking (Advanced and above). No monthly billing option is available.

Starter

Tier 1 of 3

$20/user/month (annual prepayment, 2–5 users)

What's included

Customers & Prospects, Quotes, Work OrdersSchedules, Dispatching, Invoices, Progressive BillingElectronic Forms with pictures and signaturesPayments via Clearent and StripeQuickBooks Online and Sage One integrationsLive dashboards and automated reports

Need help selecting your CRM?

Book a free 30 minute consultation

Pricing is informational. FlitStack AI does not bill on MobiWork's schedule — see our quote-based pricing →

What gets migrated

MobiWork object support

Object-by-object support for MobiWork migrations. Per-pair details surface during scoping.

Work Orders

Fully supported

The central job record in MobiWork. Contains job details, customer reference, assigned technician, status, parts used, labor hours, and total cost. We migrate Work Orders 1:1 with all standard fields intact.

Customers & Prospects

Fully supported

Customer records include contact info, address, phone, email, and are linked to Work Orders. Prospects are the same object with a lifecycle flag. We preserve the link between each customer record and their associated Work Orders.

Quotes

Fully supported

Estimates and proposals attached to customers. Include line items, pricing, and status (draft, sent, accepted, rejected). We migrate Quotes and preserve their status so the destination system reflects the pipeline state at cutover.

Invoices

Fully supported

Bills generated from Work Orders. Support progressive billing, multiple line items, and payment status. We migrate invoice headers and line items with payment records intact.

Schedules

Mapping required

Technician time blocks assigned to Work Orders. We map schedule slots to the destination's equivalent scheduling object, noting that complex recurring schedule patterns may need manual review post-migration.

Dispatching

Fully supported

Assignment of technicians to Work Orders. Includes the dispatch board view and status tracking. We migrate individual dispatch records and their associated technician and work order references.

Route Planning & Optimization

Mapping required

Only available on Premier tier. Contains optimized daily routes per technician. We map route assignments but note that route optimization logic is proprietary and does not translate to other platforms.

Time Tracking

Fully supported

Hours logged by technicians against Work Orders. Supports job costing and payroll export. Available on Advanced and above. We migrate time entries linked to their parent Work Orders.

Parts & Services Catalog

Mapping required

Inventory of parts with SKU, description, and pricing. On Premier, linked to Inventory management. We migrate catalog items; the link between catalog items and actual stock levels requires confirmation of the destination's inventory model.

Projects

Fully supported

Multi-job project container available on Premier tier. Groups related Work Orders under a single project. We migrate Projects and their linked Work Order associations.

Crews

Fully supported

Team grouping of multiple technicians for dispatching. Available on Premier. We preserve crew assignments and their linked technician memberships.

Recurrent Services / Service Contracts

Fully supported

Recurring service agreements with customers. Generates scheduled Work Orders automatically. Available on Advanced and above. We migrate contracts and flag the auto-generation trigger for manual recreation in the destination.

Electronic Forms

Mapping required

Custom forms with pictures, signatures, and field data attached to Work Orders. Signature images and photo blobs are migrated as binary attachments; form schema mapping depends on the destination's custom field model.

Payments

Fully supported

Payment records against Invoices. Includes Clearent and Stripe transaction data. We migrate payment records with transaction IDs and amounts, linked to the parent Invoice.

Users & Technicians

Mapping required

User accounts for office staff and field technicians. Role-based access (admin, dispatcher, technician). We migrate user records and map roles to the destination's permission model.

Gotchas

What to watch for in MobiWork migrations

Issues we've hit on past MobiWork migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

High

No public API means migration is export-constrained

High

30-day post-cancellation export window

Medium

Tier-gated objects require plan upgrade to migrate

Medium

Integration attachments require separate handling

Low

Annual prepayment is mandatory across all tiers

How a MobiWork migration works

Four steps, MobiWork-specific

Connect

Not publicly documented into MobiWork. Scopes limited to read-only on the data we move.

Map

We translate MobiWork-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate MobiWork quirks before production.

Migrate

Full migration with MobiWork rate-limit handling. Rollback available throughout.

FAQ

MobiWork migration FAQ

Answers to the questions buyers ask most during MobiWork migration scoping. Not seeing yours? Book a call.

Can't find your answer?

Walk through your MobiWork migration with a real engineer — 30 minutes, free, written quote within 24 hours.

Book a free 30 minute consultation

Most MobiWork migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

Ready when you are

Migrate MobiWork.
Without the rebuild.

Free scoping call with a migration engineer. Tell us about your MobiWork setup and destination — written quote back within a business day.

Free scoping call Quote in 1 business day 1,784 platforms supported