Migrate your MobiWork data
Mobile-first field services management platform for scheduling, dispatching, routing, and invoicing mobile workforces. Covers small teams through large multi-crew operations with tiered per-user pricing.
In its favor
Why people choose MobiWork
The signal that keeps MobiWork on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
All-in-one FSM platform consolidates scheduling, dispatch, invoicing, and payments into a single subscription, reducing the need for multiple disconnected tools.
Mobile-first design with offline capability on Premier tier lets field technicians complete work orders without cell signal, then sync when back online.
Strong customer reviews praise the real-time communication between office staff and field technicians, cutting invoicing time from a week to the same day.
Pre-configured templates and customizable workflows let field services companies deploy quickly without extensive onboarding overhead.
AWS-hosted cloud infrastructure with load-balanced architecture is marketed as enterprise-grade without requiring internal IT staff to maintain it.
Integration costs are prohibitive — reviewers note that connecting to other software requires development involvement that quickly offsets the base subscription savings.
Routing and scheduling setup is over-complicated and not user-friendly, especially for seasonal businesses that need to reconfigure technician routes at the start of each season.
Screen load times degrade noticeably with large customer databases, particularly on the Composite routing view used by dispatchers.
The feature gap between Starter and Premier tiers forces companies to pay for Unlimited user pricing just to get offline mode and route optimization, creating tier claustrophobia.
Onboarding complexity requires buy-in from the whole company upfront — a piece-part implementation leads to a poorly configured system that underdelivers.
Reasons to switch
Why people leave MobiWork
The recurring reasons buyers give for replacing MobiWork. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where MobiWork fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
MobiWork pricing overview
MobiWork uses a per-user, per-month model with three tiers ($20 Starter, $40 Advanced, $60 Premier) that increase in user limits and feature access. All plans require annual prepayment. Notable gates include Projects, Crews, and Route Planning (Premier only), CRM integrations (Advanced and above), and time tracking (Advanced and above). No monthly billing option is available.
Starter
Tier 1 of 3
$20/user/month (annual prepayment, 2–5 users)
What's included
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What gets migrated
MobiWork object support
Object-by-object support for MobiWork migrations. Per-pair details surface during scoping.
Work Orders
Fully supportedThe central job record in MobiWork. Contains job details, customer reference, assigned technician, status, parts used, labor hours, and total cost. We migrate Work Orders 1:1 with all standard fields intact.
Customers & Prospects
Fully supportedCustomer records include contact info, address, phone, email, and are linked to Work Orders. Prospects are the same object with a lifecycle flag. We preserve the link between each customer record and their associated Work Orders.
Quotes
Fully supportedEstimates and proposals attached to customers. Include line items, pricing, and status (draft, sent, accepted, rejected). We migrate Quotes and preserve their status so the destination system reflects the pipeline state at cutover.
Invoices
Fully supportedBills generated from Work Orders. Support progressive billing, multiple line items, and payment status. We migrate invoice headers and line items with payment records intact.
Schedules
Mapping requiredTechnician time blocks assigned to Work Orders. We map schedule slots to the destination's equivalent scheduling object, noting that complex recurring schedule patterns may need manual review post-migration.
Dispatching
Fully supportedAssignment of technicians to Work Orders. Includes the dispatch board view and status tracking. We migrate individual dispatch records and their associated technician and work order references.
Route Planning & Optimization
Mapping requiredOnly available on Premier tier. Contains optimized daily routes per technician. We map route assignments but note that route optimization logic is proprietary and does not translate to other platforms.
Time Tracking
Fully supportedHours logged by technicians against Work Orders. Supports job costing and payroll export. Available on Advanced and above. We migrate time entries linked to their parent Work Orders.
Parts & Services Catalog
Mapping requiredInventory of parts with SKU, description, and pricing. On Premier, linked to Inventory management. We migrate catalog items; the link between catalog items and actual stock levels requires confirmation of the destination's inventory model.
Projects
Fully supportedMulti-job project container available on Premier tier. Groups related Work Orders under a single project. We migrate Projects and their linked Work Order associations.
Crews
Fully supportedTeam grouping of multiple technicians for dispatching. Available on Premier. We preserve crew assignments and their linked technician memberships.
Recurrent Services / Service Contracts
Fully supportedRecurring service agreements with customers. Generates scheduled Work Orders automatically. Available on Advanced and above. We migrate contracts and flag the auto-generation trigger for manual recreation in the destination.
Electronic Forms
Mapping requiredCustom forms with pictures, signatures, and field data attached to Work Orders. Signature images and photo blobs are migrated as binary attachments; form schema mapping depends on the destination's custom field model.
Payments
Fully supportedPayment records against Invoices. Includes Clearent and Stripe transaction data. We migrate payment records with transaction IDs and amounts, linked to the parent Invoice.
Users & Technicians
Mapping requiredUser accounts for office staff and field technicians. Role-based access (admin, dispatcher, technician). We migrate user records and map roles to the destination's permission model.
| Object | Support | Notes |
|---|---|---|
| Work Orders | Fully supported | The central job record in MobiWork. Contains job details, customer reference, assigned technician, status, parts used, labor hours, and total cost. We migrate Work Orders 1:1 with all standard fields intact. |
| Customers & Prospects | Fully supported | Customer records include contact info, address, phone, email, and are linked to Work Orders. Prospects are the same object with a lifecycle flag. We preserve the link between each customer record and their associated Work Orders. |
| Quotes | Fully supported | Estimates and proposals attached to customers. Include line items, pricing, and status (draft, sent, accepted, rejected). We migrate Quotes and preserve their status so the destination system reflects the pipeline state at cutover. |
| Invoices | Fully supported | Bills generated from Work Orders. Support progressive billing, multiple line items, and payment status. We migrate invoice headers and line items with payment records intact. |
| Schedules | Mapping required | Technician time blocks assigned to Work Orders. We map schedule slots to the destination's equivalent scheduling object, noting that complex recurring schedule patterns may need manual review post-migration. |
| Dispatching | Fully supported | Assignment of technicians to Work Orders. Includes the dispatch board view and status tracking. We migrate individual dispatch records and their associated technician and work order references. |
| Route Planning & Optimization | Mapping required | Only available on Premier tier. Contains optimized daily routes per technician. We map route assignments but note that route optimization logic is proprietary and does not translate to other platforms. |
| Time Tracking | Fully supported | Hours logged by technicians against Work Orders. Supports job costing and payroll export. Available on Advanced and above. We migrate time entries linked to their parent Work Orders. |
| Parts & Services Catalog | Mapping required | Inventory of parts with SKU, description, and pricing. On Premier, linked to Inventory management. We migrate catalog items; the link between catalog items and actual stock levels requires confirmation of the destination's inventory model. |
| Projects | Fully supported | Multi-job project container available on Premier tier. Groups related Work Orders under a single project. We migrate Projects and their linked Work Order associations. |
| Crews | Fully supported | Team grouping of multiple technicians for dispatching. Available on Premier. We preserve crew assignments and their linked technician memberships. |
| Recurrent Services / Service Contracts | Fully supported | Recurring service agreements with customers. Generates scheduled Work Orders automatically. Available on Advanced and above. We migrate contracts and flag the auto-generation trigger for manual recreation in the destination. |
| Electronic Forms | Mapping required | Custom forms with pictures, signatures, and field data attached to Work Orders. Signature images and photo blobs are migrated as binary attachments; form schema mapping depends on the destination's custom field model. |
| Payments | Fully supported | Payment records against Invoices. Includes Clearent and Stripe transaction data. We migrate payment records with transaction IDs and amounts, linked to the parent Invoice. |
| Users & Technicians | Mapping required | User accounts for office staff and field technicians. Role-based access (admin, dispatcher, technician). We migrate user records and map roles to the destination's permission model. |
Gotchas
What to watch for in MobiWork migrations
Issues we've hit on past MobiWork migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
No public API means migration is export-constrained
30-day post-cancellation export window
Tier-gated objects require plan upgrade to migrate
Integration attachments require separate handling
Annual prepayment is mandatory across all tiers
| Severity | Issue |
|---|---|
| High | No public API means migration is export-constrained |
| High | 30-day post-cancellation export window |
| Medium | Tier-gated objects require plan upgrade to migrate |
| Medium | Integration attachments require separate handling |
| Low | Annual prepayment is mandatory across all tiers |
Leaving MobiWork?
Where MobiWork customers move next
12 destinations MobiWork can migrate to.
How a MobiWork migration works
Four steps, MobiWork-specific
Connect
Not publicly documented into MobiWork. Scopes limited to read-only on the data we move.
Map
We translate MobiWork-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate MobiWork quirks before production.
Migrate
Full migration with MobiWork rate-limit handling. Rollback available throughout.
FAQ
MobiWork migration FAQ
Answers to the questions buyers ask most during MobiWork migration scoping. Not seeing yours? Book a call.
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Migrate MobiWork.
Without the rebuild.
Free scoping call with a migration engineer. Tell us about your MobiWork setup and destination — written quote back within a business day.