CRM migration

Migrate from Convert Wire to Twenty CRM

Field-level mapping, validation, and rollback between Convert Wire and Twenty CRM. We move data and schema; workflows are rebuilt natively in Twenty CRM.

Convert Wire logo

Convert Wire

Source

Twenty CRM

Destination

Twenty CRM logo

Compatibility

100%

12 of 12

objects map 1:1 between Convert Wire and Twenty CRM.

Complexity

BStandard

Timeline

48–72 hours

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Convert Wire and Twenty CRM both organize data around contacts, organizations, and deals, but their schema conventions differ significantly. Convert Wire typically stores deal data in a flat properties model; Twenty CRM separates People, Companies, and Opportunities as distinct objects with explicit foreign-key relationships (companyId on People, companyId and personId on Opportunities). FlitStack AI sequences the migration so parent records exist before child records — companies land first, then people linked to those companies, then opportunities and tasks — resolving Convert Wire's owner assignment and deal-stage fields into Twenty's assignee relations and stage pick-list values. Activities (notes, calls, tasks) migrate to Twenty's Notes and Tasks objects with original timestamps preserved. Every custom property in Convert Wire must be pre-created as a custom field in Twenty via Settings → Data Model before the import runs; this is a hard requirement in Twenty's CSV import system. Workflows, automations, sequences, and third-party integrations do not migrate and must be rebuilt in Twenty's Workflow Builder or reconnected via API. The migration uses scoped read-only access on Convert Wire and bulk-loads into Twenty via API within the rate-limit window for your Twenty tier.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Convert Wire logo

Convert Wire

What's pushing teams away

  • It is a managed human service, not software — agents who actually need a CRM or lead-management platform must run Convert Wire alongside a separate system, paying for both.
  • Pricing is undisclosed and quoted privately, making side-by-side comparison with competing virtual ISA services (Smart Alto, MyOutDesk, ISAConnect) difficult without a sales call.
  • One agent per market exclusivity means availability in any given metro is finite — agents in saturated markets may face waiting lists or be unable to onboard.
  • Coverage and scoring data are US-only, so the service does not extend to international real estate or non-residential prospecting.
  • Outcome depends on caller-agent fit; if the assigned caller does not perform, the agent must request a re-staffing rather than simply turning a feature off.

Choosing

Twenty CRM logo

Twenty CRM

What's pulling them in

  • Top open-source CRM on GitHub with 40.6K stars, giving teams full source code access and infrastructure ownership without per-feature licensing surprises.
  • Free self-hosting under AGPL-3.0 means unlimited users and custom objects for the cost of cloud infrastructure alone, typically $20–100/month.
  • Pricing page explicitly mocks competitors for charging add-on fees for API access, webhooks, and workflows — transparency that resonates with RevOps teams burned by Salesforce.
  • Unlimited custom objects and fields with no price impact, letting teams shape the data model to their business rather than forcing business into rigid schemas.
  • Modern TypeScript/React/PostgreSQL stack means developer-led teams can extend, self-host, or integrate without fighting legacy architecture.

Object mapping

How Convert Wire objects map to Twenty CRM

Each row shows how a Convert Wire object lands in Twenty CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Convert Wire

Person / Contact

maps to

Twenty CRM

People

1:1
Fully supported

Convert Wire's person or contact records map directly to Twenty's People object. Each person record must include a companyId linking to a Twenty Company record — if Convert Wire stores no primary company, the person lands unlinked and can be associated manually or via bulk-edit after migration.

Convert Wire

Organization / Company

maps to

Twenty CRM

Companies

1:1
Fully supported

Convert Wire's organization or company records map 1:1 to Twenty's Companies object. Company records migrate first because Twenty's People import requires a valid companyId for each contact — parent-child hierarchies in Convert Wire map to the Twenty company hierarchy via a parentCompanyId field if that relationship exists.

Convert Wire

Deal / Opportunity

maps to

Twenty CRM

Opportunities

1:1
Fully supported

Convert Wire deal records map to Twenty Opportunities. The deal's linked organization maps to the Twenty opportunity's companyId; if Convert Wire tracks person associations on deals, those link to the opportunity's personId relations in Twenty. Pipeline stage names from Convert Wire become Twenty opportunity stage pick-list values — these must be configured in Twenty's Data Model before the import.

Convert Wire

Pipeline / Pipeline Stage

maps to

Twenty CRM

Opportunity Stage

1:1
Fully supported

Convert Wire pipeline definitions and their stage names require value-by-value mapping to Twenty's Opportunity stage options. Each distinct Convert Wire stage name creates a corresponding Twenty pick-list value; if Convert Wire supports weighted probability per stage, those percentages map to the stage's probability field on the Twenty opportunity record.

Convert Wire

Task / Activity

maps to

Twenty CRM

Tasks

1:1
Fully supported

Convert Wire task records migrate to Twenty Tasks. The task title, description, due date, and completion flag transfer directly. Each migrated task links to the appropriate People, Company, or Opportunity record via relation fields that mirror Convert Wire's parent object. Assignee resolution maps the Convert Wire assignee to a Twenty WorkspaceMember by matching email addresses; any assignee without a matching email is flagged for admin review before the migration commits.

Convert Wire

Note / Call Log / Email Log

maps to

Twenty CRM

Notes

1:1
Fully supported

Convert Wire note records, call logs, and email log entries migrate to Twenty Notes with their rich-text body and original create timestamp preserved. Notes in Twenty can be linked to People, Companies, or Opportunities via relation fields — the parent object type in Convert Wire determines the relation target in Twenty.

Convert Wire

File / Attachment

maps to

Twenty CRM

Files

1:1
Fully supported

Convert Wire file attachments and inline images stored on records have no direct equivalent in Twenty's standard import flow. FlitStack exports files from Convert Wire's storage and re-uploads them to Twenty's file storage, linking each file to the relevant People, Company, or Opportunity record. Files exceeding Twenty's storage limits are flagged for manual handling.

Convert Wire

Custom Object

maps to

Twenty CRM

Custom Object

1:1
Fully supported

Convert Wire custom objects migrate to Twenty custom objects. Twenty requires all custom object schemas to be created in Settings → Data Model before the import begins — custom objects are defined via metadata API calls, then data is loaded via CSV or bulk API. Custom-object relationships that use N:N links in Convert Wire need junction objects in Twenty's relational model.

Convert Wire

Owner / Assignee

maps to

Twenty CRM

WorkspaceMember

1:1
Fully supported

Convert Wire owner or assignee references resolve to Twenty WorkspaceMembers by matching the owner's email address. If a Convert Wire owner has no corresponding email in Twenty, their records assign to a fallback WorkspaceMember or remain flagged for manual reassignment after migration.

Convert Wire

Timestamp / Created Date

maps to

Twenty CRM

createdAt / updatedAt

1:1
Fully supported

Twenty's native createdAt timestamp reflects the migration import date, not the original Convert Wire record creation date. FlitStack preserves the original Convert Wire created_at and updated_at values as custom datetime fields on each Twenty record (Original_Created_Date__c and Original_Updated_Date__c) so reporting continuity is maintained.

Convert Wire

Record ID / Source System Reference

maps to

Twenty CRM

id / sourceSystemId

1:1
Fully supported

Convert Wire's internal record IDs are stored on each migrated Twenty record as a custom text field (Source_System_ID__c). This enables FlitStack's delta-run logic to de-duplicate records on subsequent migration passes and allows support teams to trace a Twenty record back to its Convert Wire origin.

Convert Wire

Workflow / Automation

maps to

Twenty CRM

Workflow Builder

1:1
Fully supported

Convert Wire workflows, sequence rules, and automation triggers do not have a functional equivalent in Twenty's migration layer. These must be rebuilt in Twenty's Workflow Builder after the data migration completes. FlitStack exports Convert Wire workflow definitions as a structured reference document for the rebuilding team.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Convert Wire logo

Convert Wire gotchas

High

Convert Wire is a service, not software — no platform to migrate from

High

No documented API or integration endpoint

Medium

Caller-captured data lives in Convert Wire's internal systems

Medium

Proprietary target lists do not transfer

Twenty CRM logo

Twenty CRM gotchas

High

Import order is enforced and critical

High

Export limited to 20,000 records and visible columns only

Medium

Soft-deleted records count toward uniqueness and trigger restores

Medium

API rate limits cap at 200 req/min on Organization tier

Low

No native email sequences — follow-up cadences require external tools

Pair-specific challenges

  • Custom fields must be pre-created in Twenty before CSV import — this is a hard dependency

    Twenty's CSV import process creates records, not fields. If a custom field does not exist in Settings → Data Model when the import runs, that column is skipped and the data is lost. Teams migrating from Convert Wire with more than ten custom properties must first map each Convert Wire property to a Twenty custom field, create it in Twenty's Data Model UI, then run the import. This sequence adds a planning step that teams accustomed to Convert Wire's inline field creation often miss, causing a failed first import attempt. FlitStack delivers a schema setup checklist before the migration begins so Twenty's workspace is ready before data lands.

  • Workflows and automations do not transfer between Convert Wire and Twenty

    Convert Wire workflows, sequence triggers, and automation rules are platform-specific logic stored in Convert Wire's configuration layer. Twenty CRM has its own Workflow Builder with a different event-action model. There is no automated path to convert one to the other — every workflow in Convert Wire must be audited, documented, and manually rebuilt in Twenty. Sequences and multi-step outreach cadences are particularly labor-intensive to reconstruct. FlitStack exports Convert Wire workflow definitions as a structured reference document, but the rebuilding work falls to the customer's admin or a Twenty implementation partner.

  • API rate limits in Twenty Cloud Pro cap bulk imports at 50 calls per minute

    Twenty's Cloud Pro tier permits 50 API calls per minute per workspace; the Organization tier permits 100 per minute. For migrations exceeding 50,000 records across multiple object types, this rate limit extends the migration clock significantly. FlitStack implements batch processing and respects Twenty's X-RateLimit-Remaining headers to avoid 429 errors, but teams should expect longer migration windows for large datasets in Cloud Pro. Self-hosted Twenty instances have no documented API rate cap and are preferable for bulk migration workloads.

  • Import order matters — companies must land before people, people before opportunities

    Twenty enforces referential integrity: a People record cannot be imported with a companyId unless the referenced Company record already exists in Twenty. Similarly, an Opportunity record with a companyId or personId cannot land before those parent records. Teams that attempt to import all CSVs simultaneously will see foreign-key errors on every record. FlitStack sequences the migration in three phases — Companies first, then People, then Opportunities — and validates each phase completes before the next begins, preventing orphaned records and import failures.

  • Soft-deleted records in Twenty are included in uniqueness checks during import

    Twenty's CSV import treats soft-deleted records as still-existing for uniqueness validation. If a Person record with email '[email protected]' was soft-deleted in Twenty and the import brings in a Convert Wire contact with the same email, Twenty restores the soft-deleted record instead of creating a new one. This is the intended behavior but can surprise teams who expect a fresh start. FlitStack flags all soft-deleted records in the target Twenty workspace before migration and alerts the team to any email collisions between active Convert Wire records and soft-deleted Twenty records.

Migration approach

Six steps for a successful Convert Wire to Twenty CRM data migration

  1. Prepare Twenty workspace schema

    Before any data moves, FlitStack audits the Convert Wire data model — identifying standard fields, custom properties, and any custom objects — and maps each one to a corresponding Twenty field. For every Convert Wire custom property, we deliver a schema setup checklist: create this custom field in Settings → Data Model, set the field type, configure pick-list options for stage-like fields, and invite all team members to Twenty so user relations can resolve during import. This step ensures the Twenty workspace is schema-ready before the first CSV is uploaded.

  2. Export Convert Wire data per object type

    FlitStack connects to Convert Wire via its export API (CSV or bulk export format depending on Convert Wire's available endpoints at the time of migration). We export each object type separately — People, Companies, Deals, Tasks, Notes, and any custom objects — including every standard and custom field, timestamps, and owner references. The export runs with read-only access; Convert Wire remains fully operational for your team during this phase.

  3. Map fields and transform data

    Each Convert Wire field maps to its Twenty equivalent. Direct mappings (email → email, name → name) transfer as-is. Fields requiring transformation — such as Convert Wire owner_id resolving to Twenty WorkspaceMember by email, or currency-formatted amounts stripping the currency symbol — are handled in FlitStack's staging layer. Custom fields that were pre-created in Step 1 map by name match. Every record receives a Source_System_ID__c value for delta-run traceability.

  4. Run a sample migration and generate a field-level diff

    FlitStack runs a representative slice of records — typically 100 to 500 across People, Companies, and Deals — into Twenty and generates a field-level diff report. This report shows every mapped field, its source value in Convert Wire, and the resulting value in Twenty. You can verify that stage names, owner assignments, custom field values, and company links resolved correctly before the full migration commits. Any mapping errors are corrected before the next step begins.

  5. Execute full migration with delta-pickup cutover window

    The full dataset migrates into Twenty following the import-order sequence (Companies → People → Deals → Tasks/Notes → Custom Objects). A delta-pickup window — typically 24 to 48 hours — captures any records created or modified in Convert Wire during the migration run. FlitStack generates a post-migration audit log documenting record counts, any errors, and the mapping decisions made for edge cases. One-click rollback is available if reconciliation against the Convert Wire source reveals discrepancies.

Platform deep dives

Context on both ends of the pair

Convert Wire logo

Convert Wire

Source

Strengths

  • Dedicated full-time human caller per agent with 5+ years of experience and structured onboarding.
  • Proprietary 20+ signal scoring model focused on motivated US homeowner seller identification.
  • Month-to-month contracts with no long-term commitment.
  • Full-time manager supervises each caller with daily check-ins and weekly trainings.
  • Operates across all 50 US states with one-agent-per-market exclusivity.

Weaknesses

  • Service-only delivery model with no SaaS product or self-serve interface.
  • No documented API, integration, or webhook for downstream CRM sync.
  • Pricing is undisclosed and requires a sales conversation to evaluate.
  • US real estate and mortgage focus only — no coverage for other verticals or geographies.
  • Target lists and scoring model are proprietary and do not transfer to the agent at end of service.
Twenty CRM logo

Twenty CRM

Destination

Strengths

  • AGPL-3.0 open-source license with full source code on GitHub — no vendor lock-in, no sunset risk.
  • Unlimited users and unlimited custom objects on self-hosted, with no feature gating based on headcount.
  • REST and GraphQL APIs available on all paid tiers, not locked behind an enterprise add-on fee.
  • MCP server and webhooks shipped as standard features, not premium upgrades.
  • Modern PostgreSQL-backed data model that developer teams can query, extend, and self-host.

Weaknesses

  • Recent v1.0 release means limited production hardening compared to CRMs with multi-year operational track records.
  • No native email sequencing or sales engagement tools — follow-up cadences require a separate platform.
  • No native two-way email sync or inbox integration, requiring third-party connectors for full activity logging.
  • Self-hosting 'free' pricing hides real infrastructure and DevOps costs that stack up over time.
  • Workflow automation is functional but lacks the complexity needed for sophisticated multi-step sales motions.

Complexity grading

How hard is this migration?

Standard CRM migration. 1 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Convert Wire and Twenty CRM.

  • Object compatibility

    B

    1 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Convert Wire: Not applicable.

  • Data volume sensitivity

    B

    Convert Wire doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your Convert Wire to Twenty CRM migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Convert Wire to Twenty CRM data migrations

Answers to the questions buyers ask most during Convert Wire to Twenty CRM migration scoping. Not seeing yours? Book a call.

Can't find your answer?

Walk through your Convert Wire to Twenty CRM migration with a real engineer — 30 minutes, free, written quote within 24 hours.

Book a free 30 minute consultation

Most Convert Wire to Twenty migrations complete within 48 to 72 hours of clock time for setups under 25,000 records. Mid-size migrations with 100,000+ records or multiple custom objects typically extend to 5 to 14 days. The longest phase is always the schema preparation step — mapping and pre-creating Convert Wire custom properties in Twenty's Data Model — which can take three to five days before any data moves. Twenty's API rate limits (50 calls per minute on Cloud Pro) also extend the migration window for large datasets.

Adjacent paths

Related migrations to explore

Ready when you are

Move from Convert Wire.
Land in Twenty CRM, intact.

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