CRM

Migrate your Aidoo Mobile data

Aidoo Mobile is a field service management CRM with limited public documentation. We flag upfront that migrating to or from it requires manual discovery work because its data model and API surface are not publicly documented.

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In its favor

Why people choose Aidoo Mobile

The signal that keeps Aidoo Mobile on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

Mobile-first field service workflow covering job scheduling, dispatch, GPS tracking, electronic signatures, and inventory control in a single app.

Native mobile apps on iOS and Android keep technicians productive in the field without a desktop dependency.

Lower entry price point compared to ServiceTitan, IFS FSM, and other enterprise FSM platforms — Software Advice and SoftwareWorld list a starting tier around $20/user/month.

Voice calling and a simple operator UI scored well in sentiment analysis (85/100 per ITQlick), making rollouts to less technical technicians easier.

Three published plan tiers (Basic, Pro, Enterprise) provide a clear upgrade path as service businesses scale.

Low overall review volume and 3.5/5 average rating signal a thinner support community than Jobber, Housecall Pro, or ServiceTitan.

Ranks 295th of 351 field service systems on ITQlick — suggesting the product has fallen behind on feature pace versus market leaders.

No published API documentation visible on the vendor site; custom integrations require sales engagement.

Pricing is quote-based — actual rates are not transparent and require contacting sales.

Smaller integration ecosystem than ServiceTitan or Salesforce Field Service, limiting fit for businesses with complex back-office stacks.

Reasons to switch

Why people leave Aidoo Mobile

The recurring reasons buyers give for replacing Aidoo Mobile. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where Aidoo Mobile fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

Mobile-first technician experience with voice calling and clean UI.Lower price point than enterprise FSM platforms.Three-tier plan structure provides a defined upgrade path.Core FSM features (dispatch, GPS, work orders, e-signature, inventory) are covered.Implementation timelines (2–6 weeks per ITQlick) are shorter than enterprise FSM rollouts.

Weaknesses

Thin review base (3.5/5 average) compared to mainstream FSM platforms.Ranked 295 of 351 FSM products by ITQlick — suggests feature pace lag.No publicly documented API or integration directory.Quote-only pricing for all tiers, no transparent rate card.Limited integration ecosystem versus ServiceTitan, Salesforce Field Service, or Jobber.

Where it works

Small field service teams with 1–15 technicians managing basic work order dispatch, scheduling, and customer site visits.Small HVAC, plumbing, or electrical contractors operating in regions without strict regulatory documentation requirements for field operations.Organizations that have never used field service software and need a low-cost entry point to digitize paper-based technician workflows.Field service businesses with simple, linear workflows where technicians visit one site per job with no multi-step processes.Small teams without dedicated IT staff who prefer minimal configuration over feature-rich platforms.

Where it struggles

Mid-to-large field service operations managing 20+ technicians across multiple regions with complex scheduling constraints.Organizations requiring public API documentation, custom integrations, or automated workflows with ERP, accounting, or fleet management systems.Highly regulated industries such as healthcare, utilities, or food service where audit trails, data lineage documentation, and compliance reporting are mandatory.Teams planning to migrate to another platform in 1–3 years, given that undocumented data models create significant cost and risk during exit.Enterprises needing tiered pricing transparency, SLAs, dedicated support, or scalable infrastructure that grows with headcount.

Pricing tiers

Aidoo Mobile pricing overview

Aidoo Mobile publishes a starting price around $20/user/month (per SoftwareWorld and Software Advice). ITQlick estimates the typical per-user range as $49–$99/month depending on plan and feature mix. Three named tiers are referenced — Basic, Pro, and Enterprise — but exact tier pricing is not published; customers must request a quote. Implementation costs range from roughly $2,000 (small business) to $20,000+ for larger deployments.

Basic

Tier 1 of 3

Quote-based; starting ~$20/user/month per Software Advice

What's included

Core job scheduling and dispatchMobile app for field technicians (iOS and Android)Work order management with photo and note captureGPS tracking and interactive mappingElectronic signature capture

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Pricing is informational. FlitStack AI does not bill on Aidoo Mobile's schedule — see our quote-based pricing →

What gets migrated

Aidoo Mobile object support

Object-by-object support for Aidoo Mobile migrations. Per-pair details surface during scoping.

Work Orders

Mapping required

FSM core object. We map Work Order fields to the destination's job or work order schema. Status, priority, scheduling window, and assigned technician are preserved. Custom fields require manual field-by-field mapping during discovery.

Technicians

Mapping required

Technician records including contact details, certifications, and service areas. Name and email map cleanly; custom skill tags require value-level mapping to the destination field structure.

Customers

Mapping required

Customer and company records tied to field service accounts. We match on email as the unique key and carry over address, phone, and account type. Custom properties need field-level review.

Locations / Sites

Mapping required

Service site addresses and location-specific notes. GPS coordinates are preserved where present. Multi-site accounts may require flattening or parent-child relationship reconstruction on the destination.

Attachments

Mapping required

Photos, signatures, and documents attached to Work Orders. We preserve original filenames and binary content. If Aidoo Mobile stores attachments in a separate CDN, we need the download URL pattern confirmed by their API team.

Custom Objects

Not in this platform

We cannot confirm whether Aidoo Mobile exposes a custom object API. During discovery we ask for a full schema export from Aidoo Mobile support before committing to migrate any custom entity.

Invoices / Billing Records

Mapping required

If invoicing is module-enabled, we map invoice line items and totals. Aidoo Mobile may restrict billing data export on certain plans — we flag this during scoping.

Schedules / Time Slots

Mapping required

Technician schedule windows and job time blocks are mapped to the destination calendar structure. We preserve the date and time range; intra-day slot granularity depends on the destination schema.

Gotchas

What to watch for in Aidoo Mobile migrations

Issues we've hit on past Aidoo Mobile migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

High

Aidoo Mobile has no publicly documented API

Medium

Pricing is not publicly published

Low

Limited review corpus for data quality signals

How a Aidoo Mobile migration works

Four steps, Aidoo Mobile-specific

Connect

Not publicly documented — confirmed with vendor during scoping into Aidoo Mobile. Scopes limited to read-only on the data we move.

Map

We translate Aidoo Mobile-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate Aidoo Mobile quirks before production.

Migrate

Full migration with Aidoo Mobile rate-limit handling. Rollback available throughout.

FAQ

Aidoo Mobile migration FAQ

Answers to the questions buyers ask most during Aidoo Mobile migration scoping. Not seeing yours? Book a call.

Can't find your answer?

Walk through your Aidoo Mobile migration with a real engineer — 30 minutes, free, written quote within 24 hours.

Book a free 30 minute consultation

Most Aidoo Mobile migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

Ready when you are

Migrate Aidoo Mobile.
Without the rebuild.

Free scoping call with a migration engineer. Tell us about your Aidoo Mobile setup and destination — written quote back within a business day.

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