Migrate your CONTACT Project Office data
A project management platform with limited public documentation, making third-party migration support scarce and self-service export the primary data recovery option.
In its favor
Why people choose CONTACT Project Office
The signal that keeps CONTACT Project Office on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Tight integration with CIM Database PLM — Project Office shares the CONTACT Elements data layer with CIM Database, so engineering project structures inherit the same product, document, and change records used by mechanical and electronics teams.
Hybrid planning model — the product is built around combining classical phase/Gantt planning with agile task boards in a single project, so program managers and delivery squads work off one schedule rather than reconciling two tools.
ISO 26262 tool qualification — CONTACT Project Office (alongside CIM Database) is certified by TÜV Nord against ISO 26262 requirements, which matters for automotive customers running safety-critical development.
European industrial software heritage — CONTACT Software is a German vendor with deep installed base in machinery, automotive, medical technology, and plant engineering, with on-premise and EU-hosted SaaS deployment options that match data-residency preferences.
Single-source-of-truth ecosystem — Project Office shares authorization, change, and document modules with the rest of the CONTACT Elements platform, so adding it to an existing CIM Database deployment does not introduce a separate user, role, or audit model.
Very thin public review presence — neither G2 nor Capterra currently shows established user ratings for CONTACT Project Office, so prospective buyers struggle to find peer validation outside of CONTACT's own case studies.
Tightly tied to the broader CONTACT Elements stack — customers who never adopted CIM Database PLM derive less differentiated value from Project Office vs. mainstream PM tools and tend to drift toward Jira, MS Project, or Smartsheet.
Limited third-party integration ecosystem — outside the CONTACT Elements modules and MS Office/CAD viewers, customers report fewer pre-built connectors than ServiceNow SPM, Planview, or Wrike provide.
Sparse public documentation outside the customer portal — without a vendor relationship, evaluators have difficulty finding API references, data-model documentation, or pricing transparency in open channels.
Concentrated in German-speaking and European industrial sectors — North American and APAC customers may face support, language, and consultant availability gaps compared with global PPM vendors.
Reasons to switch
Why people leave CONTACT Project Office
The recurring reasons buyers give for replacing CONTACT Project Office. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where CONTACT Project Office fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
CONTACT Project Office pricing overview
CONTACT Software does not publish a transparent tier matrix for Project Office on its own site. Capterra lists a single €35/month flat-rate price with no public free trial and deployment via web, Android, and iOS. In practice CONTACT Project Office is most often sold as part of the wider CONTACT Elements platform (alongside CIM Database PLM), and enterprise customers receive negotiated pricing tied to the number of named users, modules enabled (Project Office, CIM Database, Documentation, IoT), and deployment model (on-premise vs. CONTACT Cloud).
Listed flat rate (Capterra)
Tier 1 of 2
€35/month
What's included
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What gets migrated
CONTACT Project Office object support
Object-by-object support for CONTACT Project Office migrations. Per-pair details surface during scoping.
Projects
Mapping requiredProjects are the top-level container in Project Office and are typically built from templates that include phase/Gantt structure plus agile boards. We export project metadata (name, description, owner, schedule, status) via the CONTACT Elements export interface and remap status values to the destination.
Tasks
Mapping requiredTasks belong to either the classical Work Breakdown Structure (WBS) or to agile boards within the same project. We extract both task types, preserve their parent-WBS or board column, and re-create them in the destination's task hierarchy.
Subtasks
Mapping requiredSubtasks nest under WBS items and agile tasks. Hierarchy depth is preserved during extraction, but destinations with shallower nesting limits (e.g. Asana's 5-level cap) require flattening, which we handle with parent-path metadata on each migrated task.
Assignees
Mapping requiredUsers are managed through the CONTACT Elements authorization model with roles and organizational units. We map by email or LDAP identifier and flag any assignees missing in the destination directory for pre-cutover provisioning.
Comments
Mapping requiredComments and activity stream entries on tasks and projects export with author, timestamp, and target reference. We re-create them as comments on the destination object, preserving chronological order; @mentions are converted to plain text where the destination user identifier differs.
Attachments
Mapping requiredFiles attached to projects or tasks live in the CONTACT Elements document management module with versioning and metadata. We export the latest published version of each file by default and surface a separate optional pass for full version history if the destination supports it.
Custom Fields
Mapping requiredCustomer-defined attributes on projects and tasks (program code, gate status, supplier reference, etc.) are common in CONTACT deployments. We catalog the custom-field schema during discovery and produce a mapping table against the destination's custom-field model before loading.
Dependencies
Mapping requiredPredecessor/successor relationships within the WBS export with the project structure. Cross-project dependencies and resource-leveling constraints are CONTACT-specific and may need rebuilding manually if the destination uses a different dependency model.
| Object | Support | Notes |
|---|---|---|
| Projects | Mapping required | Projects are the top-level container in Project Office and are typically built from templates that include phase/Gantt structure plus agile boards. We export project metadata (name, description, owner, schedule, status) via the CONTACT Elements export interface and remap status values to the destination. |
| Tasks | Mapping required | Tasks belong to either the classical Work Breakdown Structure (WBS) or to agile boards within the same project. We extract both task types, preserve their parent-WBS or board column, and re-create them in the destination's task hierarchy. |
| Subtasks | Mapping required | Subtasks nest under WBS items and agile tasks. Hierarchy depth is preserved during extraction, but destinations with shallower nesting limits (e.g. Asana's 5-level cap) require flattening, which we handle with parent-path metadata on each migrated task. |
| Assignees | Mapping required | Users are managed through the CONTACT Elements authorization model with roles and organizational units. We map by email or LDAP identifier and flag any assignees missing in the destination directory for pre-cutover provisioning. |
| Comments | Mapping required | Comments and activity stream entries on tasks and projects export with author, timestamp, and target reference. We re-create them as comments on the destination object, preserving chronological order; @mentions are converted to plain text where the destination user identifier differs. |
| Attachments | Mapping required | Files attached to projects or tasks live in the CONTACT Elements document management module with versioning and metadata. We export the latest published version of each file by default and surface a separate optional pass for full version history if the destination supports it. |
| Custom Fields | Mapping required | Customer-defined attributes on projects and tasks (program code, gate status, supplier reference, etc.) are common in CONTACT deployments. We catalog the custom-field schema during discovery and produce a mapping table against the destination's custom-field model before loading. |
| Dependencies | Mapping required | Predecessor/successor relationships within the WBS export with the project structure. Cross-project dependencies and resource-leveling constraints are CONTACT-specific and may need rebuilding manually if the destination uses a different dependency model. |
Gotchas
What to watch for in CONTACT Project Office migrations
Issues we've hit on past CONTACT Project Office migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
Public documentation is limited; API surface is gated to customers
Project structure is template-driven and may include CIM Database links
Hybrid agile + classical tasks coexist in the same project
Ratings and peer feedback are sparse — discovery has to be customer-led
| Severity | Issue |
|---|---|
| High | Public documentation is limited; API surface is gated to customers |
| Medium | Project structure is template-driven and may include CIM Database links |
| Medium | Hybrid agile + classical tasks coexist in the same project |
| Low | Ratings and peer feedback are sparse — discovery has to be customer-led |
Leaving CONTACT Project Office?
Where CONTACT Project Office customers move next
5 destinations CONTACT Project Office can migrate to.
How a CONTACT Project Office migration works
Four steps, CONTACT Project Office-specific
Connect
CONTACT Elements platform authentication (LDAP/AD/SSO common in industrial deployments); detailed API auth is documented in the customer portal rather than publicly. into CONTACT Project Office. Scopes limited to read-only on the data we move.
Map
We translate CONTACT Project Office-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate CONTACT Project Office quirks before production.
Migrate
Full migration with CONTACT Project Office rate-limit handling. Rollback available throughout.
FAQ
CONTACT Project Office migration FAQ
Answers to the questions buyers ask most during CONTACT Project Office migration scoping. Not seeing yours? Book a call.
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