Migrate your Gem data
Recruiting CRM combining candidate sourcing, outreach sequences, and ATS in one platform. Popular with mid-market talent teams who want to consolidate from multiple point solutions.
In its favor
Why people choose Gem
The signal that keeps Gem on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Unified recruiting platform replaces 3-5 separate tools, combining ATS, CRM, sourcing, outreach, scheduling, and analytics under one roof.
Strong AI sourcing finds qualified candidates faster with automated rediscovery, with 46% of sourced hires coming from existing talent pools.
Omni-channel sequences with A/B testing for email, InMail, and SMS are genuinely well-built and easy to configure.
Startup discount program offers 6 months free for companies under 10 employees and 50% off the first year for under 30 employees.
Integrates with LinkedIn Recruiter and other ATS systems to prevent reaching out to the same candidate twice.
Pricing at scale becomes opaque and expensive, with custom Growth and Enterprise tiers potentially exceeding $500-2,000 per seat per month.
Limited outreach channels (email, InMail, SMS only) with no phone enrichment, which constrains full-cycle recruiting strategies.
Annual contracts are required for most plans, leaving teams locked in with no true month-to-month flexibility.
Support responsiveness is slow according to multiple reviewers, with working through problems taking longer than expected.
Reporting features are limited, making it difficult to share insights efficiently with hiring managers.
Reasons to switch
Why people leave Gem
The recurring reasons buyers give for replacing Gem. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where Gem fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
Gem pricing overview
Gem's pricing splits across staffing firm plans (Essentials at $99, Professional at $149 per user per month) and in-house FTE-based plans (Startups at $135, Growth and Enterprise custom). Median annual contract value is approximately $24,900 with annual billing required; no free tier exists, only a 7-day free trial. SMB customers average $19,832 per year while enterprise customers average $94,560 per year.
Startups
Tier 1 of 5
$135/user/month (annual)
What's included
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What gets migrated
Gem object support
Object-by-object support for Gem migrations. Per-pair details surface during scoping.
Candidates
Fully supportedGem's central object stores talent profiles with work history, education, emails, LinkedIn handles, and phone numbers. We map all standard fields 1:1 and handle the linked_in_handle deduplication constraint that returns a 400 error on duplicates.
Prospects
Fully supportedInternally synonymous with Candidates in Gem's UI. We preserve the same record structure and map Prospect status fields directly to the destination's equivalent lead object.
Projects
Fully supportedProjects group candidates by sourcing initiative or requisition. We preserve project membership (which candidates belong to which projects) and project-level fields including team-wide project fields.
Custom Fields (Candidate)
Mapping requiredGem supports single-select, multi-select, freeform, and date custom fields on candidates. We map these to destination custom fields but note that freeform text fields are not searchable or reportable in Gem and may not map cleanly to structured destination fields.
Custom Fields (Project)
Mapping requiredProject fields apply team-wide and can be used to categorize and filter projects. Project custom fields are project-specific, not searchable or reportable. We handle both types but flag project-specific fields as low priority for migration.
Sequences
Not in this platformSequences are automated outreach cadences with multi-step messaging flows and A/B testing logic. Gem does not expose sequence definitions via API, so we cannot migrate them. They must be manually rebuilt at the destination.
Emails and Activities
Mapping requiredActivity history including email interactions, InMail, and SMS are stored against candidate records. We map activity records where accessible, though some engagement data may be locked to Gem's own UI.
Interviews and Scorecards
Mapping requiredInterview data syncs from integrated ATS tools and BrightHire for scorecards. Where BrightHire integration is active, interview notes and AI-generated summaries can be pulled. We map available interview records to the destination ATS.
ATS Positions
Mapping requiredPositions (job requisitions) sync with linked ATS systems. We map position records and their linked candidate associations, noting that the full ATS pipeline stage data depends on which ATS is connected.
Users
Mapping requiredUser accounts map to recruiters and hiring managers. We preserve user assignments on candidates and projects but note that Gem user roles and permissions must be reconfigured at the destination.
| Object | Support | Notes |
|---|---|---|
| Candidates | Fully supported | Gem's central object stores talent profiles with work history, education, emails, LinkedIn handles, and phone numbers. We map all standard fields 1:1 and handle the linked_in_handle deduplication constraint that returns a 400 error on duplicates. |
| Prospects | Fully supported | Internally synonymous with Candidates in Gem's UI. We preserve the same record structure and map Prospect status fields directly to the destination's equivalent lead object. |
| Projects | Fully supported | Projects group candidates by sourcing initiative or requisition. We preserve project membership (which candidates belong to which projects) and project-level fields including team-wide project fields. |
| Custom Fields (Candidate) | Mapping required | Gem supports single-select, multi-select, freeform, and date custom fields on candidates. We map these to destination custom fields but note that freeform text fields are not searchable or reportable in Gem and may not map cleanly to structured destination fields. |
| Custom Fields (Project) | Mapping required | Project fields apply team-wide and can be used to categorize and filter projects. Project custom fields are project-specific, not searchable or reportable. We handle both types but flag project-specific fields as low priority for migration. |
| Sequences | Not in this platform | Sequences are automated outreach cadences with multi-step messaging flows and A/B testing logic. Gem does not expose sequence definitions via API, so we cannot migrate them. They must be manually rebuilt at the destination. |
| Emails and Activities | Mapping required | Activity history including email interactions, InMail, and SMS are stored against candidate records. We map activity records where accessible, though some engagement data may be locked to Gem's own UI. |
| Interviews and Scorecards | Mapping required | Interview data syncs from integrated ATS tools and BrightHire for scorecards. Where BrightHire integration is active, interview notes and AI-generated summaries can be pulled. We map available interview records to the destination ATS. |
| ATS Positions | Mapping required | Positions (job requisitions) sync with linked ATS systems. We map position records and their linked candidate associations, noting that the full ATS pipeline stage data depends on which ATS is connected. |
| Users | Mapping required | User accounts map to recruiters and hiring managers. We preserve user assignments on candidates and projects but note that Gem user roles and permissions must be reconfigured at the destination. |
Gotchas
What to watch for in Gem migrations
Issues we've hit on past Gem migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
Sequences and workflows not exposed via API
LinkedIn handle deduplication blocks duplicate imports
AI credit limits vary by plan tier
Custom fields have different reportability and searchability
Annual billing required for most plans
| Severity | Issue |
|---|---|
| High | Sequences and workflows not exposed via API |
| High | LinkedIn handle deduplication blocks duplicate imports |
| Medium | AI credit limits vary by plan tier |
| Medium | Custom fields have different reportability and searchability |
| Low | Annual billing required for most plans |
Leaving Gem?
Where Gem customers move next
5 destinations Gem can migrate to.
How a Gem migration works
Four steps, Gem-specific
Connect
API key (per documentation) into Gem. Scopes limited to read-only on the data we move.
Map
We translate Gem-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate Gem quirks before production.
Migrate
Full migration with Gem rate-limit handling. Rollback available throughout.
FAQ
Gem migration FAQ
Answers to the questions buyers ask most during Gem migration scoping. Not seeing yours? Book a call.
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Ready when you are
Migrate Gem.
Without the rebuild.
Free scoping call with a migration engineer. Tell us about your Gem setup and destination — written quote back within a business day.