Migrate from eCommerce Pro to Infor CloudSuite Corporate

eCommerce Pro Customer records map to Infor CloudSuite Business Partner with ship-to and bill-to address hierarchies. The customer email becomes the Business Partner contact key, and account credit status from eCommerce Pro maps to Infor Credit Limit fields. Marketing opt-in preferences map to a custom field on the Business Partner contact person record since Infor does not have a native marketing consent object. Customers with B2B company associations require a parent Business Partner record with individual contacts as related persons.

eCommerce Pro Products map to Infor Item Master (MITM) with SKU as Item Number and product name as Description. Variant-level attributes (size, colour, material) map to Infor's unit-of-measure and stocking U/M configuration. Products with bill-of-materials compositions require us to create Infor BOM structures during migration; the parent product becomes the BOM header and variants become components. SEO metadata and product descriptions migrate to Infor Item cross-reference and product description fields, not to a native SEO store.

eCommerce Pro Orders map to Infor CloudSuite Distribution Order (IDO). Order status (pending, processing, shipped, delivered, cancelled) maps to Infor order lifecycle states in the distribution module. Line items map with quantity, unit price, and discount applied. Shipping address from eCommerce Pro becomes the Delivery Address on the Infor order; billing address becomes the Invoice Address. Coupons applied at checkout do not map to an Infor field; we flag each coupon as a pricing rule requiring rebuild in Infor Price Management post-migration.

eCommerce Pro inventory levels per warehouse/location map to Infor Warehouse Management with location-level stock balances. Multi-warehouse setups in eCommerce Pro require us to either consolidate into a single Infor warehouse or create separate Infor Warehouse records per location. We use Infor's warehouse API to post opening stock balances during the migration window. Inventory valuation method (FIFO, average cost) must be agreed upon during scoping because Infor carries this at the company level and cannot be changed post-migration without a full inventory revaluation.

eCommerce Pro Fulfillment records map to Infor Warehouse Management tasks and Advance Shipment Notices. Tracking numbers and carrier assignments migrate to the Infor shipment tracking fields. Historical fulfillments that are already closed in eCommerce Pro migrate as completed records; open fulfillments require coordination with the customer to either complete in eCommerce Pro before migration or recreate in Infor post-cutover.

eCommerce Pro company-specific pricing lists and volume tiers map to Infor Price Management with customer-specific price lists attached to the Business Partner. Tiered pricing structures become Infor volume break rules with quantity thresholds. Custom catalogs (product subsets assigned to specific companies) map to Infor assortment or catalog functionality in the distribution module. The customer must validate all converted price rules against their commercial agreements before go-live because pricing errors affect revenue recognition.

eCommerce Pro coupon types (percentage, fixed amount, buy-X-get-Y, free shipping) have no direct Infor equivalent. We extract every coupon code, discount type, minimum order value condition, and usage limit from the source and deliver a written Price Management rule inventory. The customer recreates these in Infor Price Management or as manual pricing overrides on orders. Percentage and fixed-amount discounts that apply at checkout require validation because Infor applies discounts at the line level rather than the order level.

eCommerce Pro gift card balances and codes map to Infor Prepaid Card or Customer Account functionality depending on which Infor distribution module edition is deployed. Active gift card codes with remaining balances migrate as open prepaid records; redeemed or expired cards are logged as history without being created in Infor. The customer configures the gift card settlement workflow in Infor before migration since this affects how gift cards are applied to new orders.

eCommerce Pro product images migrate to Infor Item image attachments or to the connected Digital Asset Management system if the Infor CloudSuite deployment includes Infor Dion. Image URLs are validated and assets are optionally re-hosted to the Infor-managed storage. Variant-level images attach to the corresponding Infor Item variant. Rich media embeds and custom shortcodes in product descriptions are flagged for manual review post-migration.

eCommerce Pro tax codes and nexus settings require manual reconfiguration in Infor Tax Management because Infor's tax engine operates independently of the source platform's tax mappings. We extract all tax codes, tax classes, and rate assignments from eCommerce Pro and deliver a tax mapping worksheet. The customer's Infor admin maps these to Infor Tax Authority and Tax Group records before go-live. Tax jurisdiction assignments must be validated per shipping state or country because nexus rules differ between platforms.

eCommerce Pro custom objects (Enterprise tier) migrate to Infor CloudSuite custom tables. We map the source custom object schema to Infor extendM3 or custom table structures depending on the CloudSuite edition deployed. Lookup relationships between custom objects and standard objects (Customer, Product, Order) resolve during migration by recreating the relationship keys in Infor's database schema. Custom object naming conventions are preserved with the customer's agreed Infor naming standard applied.