CRM migration
Field-level mapping, validation, and rollback between SimplyConvert and Zoho CRM. We move data and schema; workflows are rebuilt natively in Zoho CRM.
SimplyConvert
Source
Zoho CRM
Destination
Compatibility
10 of 10
objects map 1:1 between SimplyConvert and Zoho CRM.
Complexity
BStandard
Timeline
48–96 hours
Overview
SimplyConvert's data model centers on Cases with embedded Party records and document attachments. When migrating to Zoho CRM, we decompose this case-centric structure into Zoho's normalized object model: Cases become Deals, Parties split into Contacts and Accounts (for law firms or opposing parties), and SimplyConvert custom fields (court name, judge, case type) migrate to Zoho CRM custom fields on the Deals module. We extract data via SimplyConvert's REST API using your API key, batching requests to respect the 300 requests-per-minute limit on list operations. For Zoho CRM ingestion, we use the Bulk API with 100-record batches and the v8 REST API for record-level updates, monitoring API credit consumption against your Zoho plan tier (1,000 to 10,000 credits per day). SimplyConvert's workflows and intake automations do not migrate — we export the definitions as documentation for your Zoho admin to rebuild using Zoho Blueprint and Deluge scripts. Activity history (calls, emails, notes) attaches to Deals as Tasks and Events with original timestamps preserved. User and owner resolution happens by email match against Zoho CRM users before records land.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a SimplyConvert object lands in Zoho CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
SimplyConvert
Case
Zoho CRM
Deal
1:1SimplyConvert's Case is the central record — it maps directly to Zoho CRM Deal. Case number and case title transfer to Deal_Name and an external case reference field. Stage in SimplyConvert maps to Zoho Deal Stage via value mapping. Each Case may have multiple Parties that attach as related Contacts.
SimplyConvert
Party (Individual)
Zoho CRM
Contact
1:1Individual parties — plaintiffs, defendants, witnesses — map to Zoho CRM Contacts. The Party's name splits into First_Name and Last_Name. Email, phone, and address fields transfer directly. A Party_Role custom field on Contact records the party type (Plaintiff, Defendant, etc.) from SimplyConvert.
SimplyConvert
Party (Organization)
Zoho CRM
Account
1:1Corporate parties, insurance carriers, and law firms map to Zoho CRM Accounts. Account Name, Website, Industry, and phone transfer directly. We create Accounts before Contacts so the Account-Contact lookup resolves correctly during bulk load. If your SimplyConvert data includes billing addresses for these organizations, we map those to the Account's billing address fields to preserve location information.
SimplyConvert
Party-Case Relationship
Zoho CRM
Deal Contact Role
1:1SimplyConvert links Parties to Cases with role labels. In Zoho CRM, we create a custom pick-list field 'Party_Role__c' on the Contact-Deal relationship or use Zoho's built-in Contact Role field on Deals to capture the role. Multi-party cases with the same Contact in different roles get multiple role entries.
SimplyConvert
Document
Zoho CRM
Attachment (on Deal)
1:1SimplyConvert documents attached to a Case re-upload as Zoho CRM Attachments on the corresponding Deal. We preserve original upload timestamps and file names. PDF and image files migrate directly; large files respect Zoho's attachment size limits per your plan tier.
SimplyConvert
Custom Fields (Case-level)
Zoho CRM
Custom Fields (Deal-level)
1:1SimplyConvert's case-specific custom fields — court name, judge, opposing counsel, case type, statute of limitations — require custom fields in Zoho CRM's Deals module. We create each custom field before load, matching data type (text, date, pick-list). Zoho's 300-field-per-module limit accommodates most law firm configurations.
SimplyConvert
Custom Fields (Party-level)
Zoho CRM
Custom Fields (Contact-level)
1:1Party-level custom fields in SimplyConvert (e.g., bar number for attorneys, relationship type for contacts) migrate to Zoho CRM Contact custom fields. We map field types accordingly and validate pick-list values against Zoho's allowed values before ingestion. We also ensure that any default values set in SimplyConvert are applied to the corresponding Zoho CRM fields during migration to maintain data consistency.
SimplyConvert
User / Owner
Zoho CRM
User (by email match)
1:1SimplyConvert assigns Cases and Parties to users by ID. We resolve each SimplyConvert user ID to a Zoho CRM user by matching the email address on file. Unmatched owners receive a fallback assignment or are flagged for your admin to resolve before the migration runs.
SimplyConvert
Case Status / Stage
Zoho CRM
Deal Stage
1:1SimplyConvert case status values (Active, Pending, Closed, etc.) map to Zoho CRM Deal Stage values. We create a value-mapping table for each status transition and apply it during ingestion. Closed Won and Closed Lost map to Zoho's final stage categories.
SimplyConvert
Intake Form / Bot Conversation
Zoho CRM
Notes on Deal
1:1SimplyConvert's chatbot intake conversations and form submissions have no direct Zoho CRM equivalent. We attach the intake transcript as a Note on the Deal record for reference. The intake logic must be rebuilt in Zoho using Blueprint or web forms.
| SimplyConvert | Zoho CRM | Compatibility | |
|---|---|---|---|
| Case | Deal1:1 | Fully supported | |
| Party (Individual) | Contact1:1 | Fully supported | |
| Party (Organization) | Account1:1 | Fully supported | |
| Party-Case Relationship | Deal Contact Role1:1 | Fully supported | |
| Document | Attachment (on Deal)1:1 | Fully supported | |
| Custom Fields (Case-level) | Custom Fields (Deal-level)1:1 | Fully supported | |
| Custom Fields (Party-level) | Custom Fields (Contact-level)1:1 | Fully supported | |
| User / Owner | User (by email match)1:1 | Fully supported | |
| Case Status / Stage | Deal Stage1:1 | Fully supported | |
| Intake Form / Bot Conversation | Notes on Deal1:1 | Fully supported |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
SimplyConvert gotchas
Per-conversion billing requires conversion-status audit before migration
No bulk export endpoint forces pagination under strict rate limits
No standalone Contact object requires structural flattening
API key generation requires direct vendor contact
Named litigation groupings not exposed as filterable objects
Zoho CRM gotchas
API access requires Professional tier or above
Subform fields do not export cleanly via CSV
API credit consumption is non-linear
Export download links expire in 7 days
Owner (User) assignments require pre-mapped user IDs
Pair-specific challenges
Migration approach
Audit SimplyConvert schema and custom fields
We connect to your SimplyConvert account via API using your integration key and enumerate all Cases, Parties, custom field definitions, and document attachment metadata. We count records per object, identify multi-party Case configurations, and audit custom field usage frequency to flag empty fields for exclusion. This audit produces the migration scope document and timeline estimate before any data moves. We also review any existing SimplyConvert integrations that may affect the extraction process and note API token permissions needed for the migration.
Create Zoho CRM schema for case data
Before data lands, we create all required custom fields on the Deals module — Case_Type__c, Court_Name__c, Judge_Name__c, Opposing_Counsel__c, SOL_Date__c, Insurance_Carrier__c, and Party_Role__c on Contacts. We validate field types match SimplyConvert originals (text, date, pick-list) and confirm your Zoho plan supports the field count. We also set up Deal Stage values that correspond to your SimplyConvert case statuses via value mapping.
Extract and transform SimplyConvert data
We extract Cases, Parties, and document metadata from SimplyConvert via REST API in paginated batches, respecting the 300 requests-per-minute limit. For each Case, we identify all associated Parties and classify them as Contact or Account records. We generate a mapping manifest linking each SimplyConvert Party ID to its Zoho CRM Contact or Account ID, and attach the Party Role to the Contact Role field. Custom field values transform to their Zoho equivalents during this phase.
Migrate Accounts before Contacts before Deals
Zoho CRM requires Accounts to exist before Contacts can link via Account-Id, and Deals must reference Contacts via Contact Role before deal ownership resolves. We sequence the migration in three passes: first we load all Account records (organization parties), then all Contact records with Account lookups and Party Role assignments, then all Deals with Contact Role links and custom field values. Each pass uses Zoho's Bulk API with 100-record batches, monitoring API credit consumption per batch.
Re-attach documents and run field-level diff
After Deals and Contacts land in Zoho CRM, we re-upload SimplyConvert documents as Zoho Attachments linked to the corresponding Deal record. We match documents to Deals using the case number mapping manifest. A sample migration of 100–500 records then runs for field-level diff — we compare source field values against destination field values and surface any mapping discrepancies before the full run commits.
Cut over with delta-pickup and rollback plan
The full migration executes against Zoho CRM. A delta-pickup window (24–48 hours) captures any Cases or Parties created or modified in SimplyConvert during cutover. We generate an audit log of every record inserted, updated, or skipped. If reconciliation fails — record counts don't match, required fields are missing, or relationship integrity breaks — one-click rollback reverts the Zoho CRM environment to its pre-migration state while your team continues working in SimplyConvert.
Platform deep dives
SimplyConvert
Source
Strengths
Weaknesses
Zoho CRM
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. All 8 core objects map 1:1 between SimplyConvert and Zoho CRM.
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across SimplyConvert and Zoho CRM.
Object compatibility
All 8 core objects map 1:1 between SimplyConvert and Zoho CRM.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
SimplyConvert: 300 req/min for List Cases; 2000 req/min for Get Case and Create Case; 200 req/min for Upload Documents and Download Documents; 2000 req/min for all unspecified endpoints.
Data volume sensitivity
SimplyConvert doesn't expose a bulk API — REST + parallelization used for high-volume runs.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
Pick a category, then your source and destination platforms.
Category
FAQ
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