CRM migration

Migrate from SimplyConvert to Zoho CRM

Field-level mapping, validation, and rollback between SimplyConvert and Zoho CRM. We move data and schema; workflows are rebuilt natively in Zoho CRM.

SimplyConvert logo

SimplyConvert

Source

Zoho CRM

Destination

Zoho CRM logo

Compatibility

100%

10 of 10

objects map 1:1 between SimplyConvert and Zoho CRM.

Complexity

BStandard

Timeline

48–96 hours

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

SimplyConvert's data model centers on Cases with embedded Party records and document attachments. When migrating to Zoho CRM, we decompose this case-centric structure into Zoho's normalized object model: Cases become Deals, Parties split into Contacts and Accounts (for law firms or opposing parties), and SimplyConvert custom fields (court name, judge, case type) migrate to Zoho CRM custom fields on the Deals module. We extract data via SimplyConvert's REST API using your API key, batching requests to respect the 300 requests-per-minute limit on list operations. For Zoho CRM ingestion, we use the Bulk API with 100-record batches and the v8 REST API for record-level updates, monitoring API credit consumption against your Zoho plan tier (1,000 to 10,000 credits per day). SimplyConvert's workflows and intake automations do not migrate — we export the definitions as documentation for your Zoho admin to rebuild using Zoho Blueprint and Deluge scripts. Activity history (calls, emails, notes) attaches to Deals as Tasks and Events with original timestamps preserved. User and owner resolution happens by email match against Zoho CRM users before records land.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

SimplyConvert logo

SimplyConvert

What's pushing teams away

  • Per-conversion pricing model creates unpredictable and escalating costs as claimant volume grows in active litigations
  • Narrow focus on mass tort intake makes the platform unsuitable for firms with diverse practice areas requiring broader case management
  • Small vendor footprint with 23 employees and ~$1M revenue raises long-term support and platform stability concerns
  • Limited third-party integrations beyond native API constrains how SimplyConvert data connects to downstream accounting, e-billing, or e-discovery tools
  • Custom reporting insufficient for firms managing multiple simultaneous litigations needing cross-case analytics and settlement benchmarking

Choosing

Zoho CRM logo

Zoho CRM

What's pulling them in

  • Free tier is genuinely usable for up to 3 users with leads, pipeline management, and email tracking — no credit card required, making it easy to evaluate before committing.
  • Pricing undercuts Salesforce by 80–90% at equivalent feature tiers, with Enterprise plans offering capabilities that cost 3–4× more on competing platforms.
  • Deep ecosystem of 45+ integrated apps (Books, Desk, Creator, Campaigns) means companies already in the Zoho suite get native integrations without third-party connectors.
  • Highly customizable: custom modules, custom fields, Canvas drag-and-drop layouts, and Blueprint workflow automation without requiring developer resources.
  • Small-business reviewers highlight real-time team visibility, daily time savings of 60–90 minutes, and the ability to mold the CRM to any industry vertical.

Object mapping

How SimplyConvert objects map to Zoho CRM

Each row shows how a SimplyConvert object lands in Zoho CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

SimplyConvert

Case

maps to

Zoho CRM

Deal

1:1
Fully supported

SimplyConvert's Case is the central record — it maps directly to Zoho CRM Deal. Case number and case title transfer to Deal_Name and an external case reference field. Stage in SimplyConvert maps to Zoho Deal Stage via value mapping. Each Case may have multiple Parties that attach as related Contacts.

SimplyConvert

Party (Individual)

maps to

Zoho CRM

Contact

1:1
Fully supported

Individual parties — plaintiffs, defendants, witnesses — map to Zoho CRM Contacts. The Party's name splits into First_Name and Last_Name. Email, phone, and address fields transfer directly. A Party_Role custom field on Contact records the party type (Plaintiff, Defendant, etc.) from SimplyConvert.

SimplyConvert

Party (Organization)

maps to

Zoho CRM

Account

1:1
Fully supported

Corporate parties, insurance carriers, and law firms map to Zoho CRM Accounts. Account Name, Website, Industry, and phone transfer directly. We create Accounts before Contacts so the Account-Contact lookup resolves correctly during bulk load. If your SimplyConvert data includes billing addresses for these organizations, we map those to the Account's billing address fields to preserve location information.

SimplyConvert

Party-Case Relationship

maps to

Zoho CRM

Deal Contact Role

1:1
Fully supported

SimplyConvert links Parties to Cases with role labels. In Zoho CRM, we create a custom pick-list field 'Party_Role__c' on the Contact-Deal relationship or use Zoho's built-in Contact Role field on Deals to capture the role. Multi-party cases with the same Contact in different roles get multiple role entries.

SimplyConvert

Document

maps to

Zoho CRM

Attachment (on Deal)

1:1
Fully supported

SimplyConvert documents attached to a Case re-upload as Zoho CRM Attachments on the corresponding Deal. We preserve original upload timestamps and file names. PDF and image files migrate directly; large files respect Zoho's attachment size limits per your plan tier.

SimplyConvert

Custom Fields (Case-level)

maps to

Zoho CRM

Custom Fields (Deal-level)

1:1
Fully supported

SimplyConvert's case-specific custom fields — court name, judge, opposing counsel, case type, statute of limitations — require custom fields in Zoho CRM's Deals module. We create each custom field before load, matching data type (text, date, pick-list). Zoho's 300-field-per-module limit accommodates most law firm configurations.

SimplyConvert

Custom Fields (Party-level)

maps to

Zoho CRM

Custom Fields (Contact-level)

1:1
Fully supported

Party-level custom fields in SimplyConvert (e.g., bar number for attorneys, relationship type for contacts) migrate to Zoho CRM Contact custom fields. We map field types accordingly and validate pick-list values against Zoho's allowed values before ingestion. We also ensure that any default values set in SimplyConvert are applied to the corresponding Zoho CRM fields during migration to maintain data consistency.

SimplyConvert

User / Owner

maps to

Zoho CRM

User (by email match)

1:1
Fully supported

SimplyConvert assigns Cases and Parties to users by ID. We resolve each SimplyConvert user ID to a Zoho CRM user by matching the email address on file. Unmatched owners receive a fallback assignment or are flagged for your admin to resolve before the migration runs.

SimplyConvert

Case Status / Stage

maps to

Zoho CRM

Deal Stage

1:1
Fully supported

SimplyConvert case status values (Active, Pending, Closed, etc.) map to Zoho CRM Deal Stage values. We create a value-mapping table for each status transition and apply it during ingestion. Closed Won and Closed Lost map to Zoho's final stage categories.

SimplyConvert

Intake Form / Bot Conversation

maps to

Zoho CRM

Notes on Deal

1:1
Fully supported

SimplyConvert's chatbot intake conversations and form submissions have no direct Zoho CRM equivalent. We attach the intake transcript as a Note on the Deal record for reference. The intake logic must be rebuilt in Zoho using Blueprint or web forms.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

SimplyConvert logo

SimplyConvert gotchas

High

Per-conversion billing requires conversion-status audit before migration

High

No bulk export endpoint forces pagination under strict rate limits

Medium

No standalone Contact object requires structural flattening

Medium

API key generation requires direct vendor contact

Low

Named litigation groupings not exposed as filterable objects

Zoho CRM logo

Zoho CRM gotchas

High

API access requires Professional tier or above

High

Subform fields do not export cleanly via CSV

Medium

API credit consumption is non-linear

Medium

Export download links expire in 7 days

Medium

Owner (User) assignments require pre-mapped user IDs

Pair-specific challenges

  • Multi-party case relationships collapse to Contact-Deal roles

    SimplyConvert lets a single Case reference multiple Parties with role labels (Plaintiff, Defendant, Expert Witness). Zoho CRM's Deal-Contact relationship uses the built-in Contact Role field for the most common roles, but the platform has no general-purpose association labeling for every role a law firm tracks. We map the primary party roles to Zoho's Contact Role pick-list and surface additional roles as a custom 'Party_Role__c' pick-list on the Contact. Complex multi-role cases where the same Contact appears in multiple capacities on one Case require your admin to decide whether to create multiple Contact Role entries or collapse roles.

  • Zoho CRM field limits constrain legal-specific custom field density

    Zoho CRM allows a maximum of 300 fields per module and only 5 lookup fields per module. SimplyConvert setups with extensive case-specific custom fields — court, judge, opposing counsel, statute of limitations, insurance carrier, jurisdiction, venue, and case subtype — can approach or exceed this limit. We audit your SimplyConvert custom field count before migration and flag if consolidation is needed. Fields that are consistently empty in SimplyConvert are candidates for exclusion to keep Zoho CRM within its schema limits.

  • SimplyConvert API rate limits slow large-case-history extraction

    SimplyConvert's List Cases endpoint is rate-limited to 300 requests per minute. For firms with tens of thousands of cases and hundreds of thousands of historical records, extracting the full dataset can take days of API iteration. We implement exponential backoff and request batching within the limit, but very large case histories extend the migration timeline. We recommend scheduling the extraction phase during off-peak hours and planning a multi-day window for data pull before the Zoho CRM ingestion begins.

  • Zoho API credit consumption on lower plan tiers restricts ingestion speed

    Zoho CRM's API credit system deducts 1 credit per record insert/update via REST and 10 credits per 100 records via Bulk API. Standard plans receive 1,000 API credits per day while Enterprise reaches 10,000. Large migrations can exhaust daily credits, causing throttled ingestion. We monitor credit usage via the X-API-CREDITS-REMAINING response header and pause ingestion at 50% consumption to avoid hitting limits mid-batch. Firms with more than 50,000 records should consider upgrading to Enterprise for the higher credit allowance before migration begins.

Migration approach

Six steps for a successful SimplyConvert to Zoho CRM data migration

  1. Audit SimplyConvert schema and custom fields

    We connect to your SimplyConvert account via API using your integration key and enumerate all Cases, Parties, custom field definitions, and document attachment metadata. We count records per object, identify multi-party Case configurations, and audit custom field usage frequency to flag empty fields for exclusion. This audit produces the migration scope document and timeline estimate before any data moves. We also review any existing SimplyConvert integrations that may affect the extraction process and note API token permissions needed for the migration.

  2. Create Zoho CRM schema for case data

    Before data lands, we create all required custom fields on the Deals module — Case_Type__c, Court_Name__c, Judge_Name__c, Opposing_Counsel__c, SOL_Date__c, Insurance_Carrier__c, and Party_Role__c on Contacts. We validate field types match SimplyConvert originals (text, date, pick-list) and confirm your Zoho plan supports the field count. We also set up Deal Stage values that correspond to your SimplyConvert case statuses via value mapping.

  3. Extract and transform SimplyConvert data

    We extract Cases, Parties, and document metadata from SimplyConvert via REST API in paginated batches, respecting the 300 requests-per-minute limit. For each Case, we identify all associated Parties and classify them as Contact or Account records. We generate a mapping manifest linking each SimplyConvert Party ID to its Zoho CRM Contact or Account ID, and attach the Party Role to the Contact Role field. Custom field values transform to their Zoho equivalents during this phase.

  4. Migrate Accounts before Contacts before Deals

    Zoho CRM requires Accounts to exist before Contacts can link via Account-Id, and Deals must reference Contacts via Contact Role before deal ownership resolves. We sequence the migration in three passes: first we load all Account records (organization parties), then all Contact records with Account lookups and Party Role assignments, then all Deals with Contact Role links and custom field values. Each pass uses Zoho's Bulk API with 100-record batches, monitoring API credit consumption per batch.

  5. Re-attach documents and run field-level diff

    After Deals and Contacts land in Zoho CRM, we re-upload SimplyConvert documents as Zoho Attachments linked to the corresponding Deal record. We match documents to Deals using the case number mapping manifest. A sample migration of 100–500 records then runs for field-level diff — we compare source field values against destination field values and surface any mapping discrepancies before the full run commits.

  6. Cut over with delta-pickup and rollback plan

    The full migration executes against Zoho CRM. A delta-pickup window (24–48 hours) captures any Cases or Parties created or modified in SimplyConvert during cutover. We generate an audit log of every record inserted, updated, or skipped. If reconciliation fails — record counts don't match, required fields are missing, or relationship integrity breaks — one-click rollback reverts the Zoho CRM environment to its pre-migration state while your team continues working in SimplyConvert.

Platform deep dives

Context on both ends of the pair

SimplyConvert logo

SimplyConvert

Source

Strengths

  • Purpose-built for mass tort claimant intake with chatbot, TDP scoring, and claim form population in a single workflow
  • ABA-recognized legal tech innovator with lawyer-founded development team understands litigation-specific data requirements
  • Integrated referral platform and CaseHQ client portal consolidate intake and client-facing communication
  • Real-time case notifications and lead ranking directly support settlement-focused case management priorities
  • Per-conversion pricing aligns cost with firm revenue for high-volume litigations with clear intake-to-contract conversion

Weaknesses

  • Pay-per-conversion billing creates unpredictable and escalating costs as claimant volume grows across active litigations
  • Narrow mass tort specialization unsuitable for firms managing diverse practice areas beyond claimant intake
  • Small vendor footprint (23 employees, ~$1M revenue) raises long-term stability and support-capacity concerns
  • No dedicated bulk export API; large case histories require pagination through the 300 req/min List Cases endpoint
  • Limited documented API coverage for non-Case objects including Contacts, Users, and custom objects
Zoho CRM logo

Zoho CRM

Destination

Strengths

  • Generous free tier (3 users) with real CRM functionality — no artificial feature restrictions that prevent valid use cases.
  • Per-seat pricing is transparent and predictable; no contact-based billing surprises that inflate monthly invoices.
  • Blueprint visual workflow builder lets sales ops teams automate stage progressions without developer involvement.
  • Canvas drag-and-drop layout editor lets non-technical users customize module views and forms per role.
  • Active development cadence: API v8 is well-documented, supports bulk endpoints, and COQL queries handle complex filtering.

Weaknesses

  • Poor support quality and inconsistent SLA — Enterprise tier requires 50+ user minimum for Priority Phone support.
  • Daily export limits in the UI vary by plan tier, making large dataset extraction slow and planning-dependent.
  • Zia AI features are gated behind $40+/user Enterprise tier, not available to most SMB customers who chose Zoho for cost savings.
  • User-reported occasional UI inconsistencies and performance slowdowns on large datasets with many custom fields.
  • No EU-hosted option limits appeal for GDPR-sensitive companies; some competitors offer data residency guarantees Zoho does not.

Complexity grading

How hard is this migration?

Standard CRM migration. All 8 core objects map 1:1 between SimplyConvert and Zoho CRM.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across SimplyConvert and Zoho CRM.

  • Object compatibility

    A

    All 8 core objects map 1:1 between SimplyConvert and Zoho CRM.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    SimplyConvert: 300 req/min for List Cases; 2000 req/min for Get Case and Create Case; 200 req/min for Upload Documents and Download Documents; 2000 req/min for all unspecified endpoints.

  • Data volume sensitivity

    B

    SimplyConvert doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your SimplyConvert to Zoho CRM migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about SimplyConvert to Zoho CRM data migrations

Answers to the questions buyers ask most during SimplyConvert to Zoho CRM migration scoping. Not seeing yours? Book a call.

Can't find your answer?

Walk through your SimplyConvert to Zoho CRM migration with a real engineer — 30 minutes, free, written quote within 24 hours.

Book a free 30 minute consultation

Most SimplyConvert-to-Zoho CRM migrations complete in 48–96 hours for under 25,000 total records (Cases plus Parties). The extraction phase from SimplyConvert runs longest due to the 300 requests-per-minute API limit on List Cases — firms with 50,000+ case records should plan for a 3–5 day extraction window. Zoho CRM ingestion via Bulk API adds 4–8 hours per 50,000 records. Multi-party case structures with extensive role mapping and document attachment volumes push timelines toward 5–10 days.

Adjacent paths

Related migrations to explore

Ready when you are

Move from SimplyConvert.
Land in Zoho CRM, intact.

Tell us record counts and timeline. We'll come back with a written quote inside 1 business day — no commitment, no sales pitch.

Accuracy guarantee Rollback included Quote in 1 business day