CRM migration

Migrate from Sentian Solutions to Pipedrive

Field-level mapping, validation, and rollback between Sentian Solutions and Pipedrive. We move data and schema; workflows are rebuilt natively in Pipedrive.

Sentian Solutions logo

Sentian Solutions

Source

Pipedrive

Destination

Pipedrive logo

Compatibility

100%

12 of 12

objects map 1:1 between Sentian Solutions and Pipedrive.

Complexity

CModerate

Timeline

48–72 hours

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Sentian Solutions and Pipedrive approach CRM fundamentally differently. Sentian Solutions stores contacts and companies in a unified object graph with flexible property fields and shared activity logs. Pipedrive separates these into People (contacts), Organizations (companies), and Deals with a pipeline-stage model where each deal belongs to a specific pipeline and moves through defined stages. We map Sentian Solutions contacts to Pipedrive People, companies to Organizations, and deals to Pipedrive Deals with pipeline assignment based on Sentian Solutions deal status. Custom fields on Sentian Solutions records migrate as custom fields in Pipedrive, with field type compatibility checked at migration time. Activity history (calls, emails, meetings, notes) transfers as Pipedrive Activities attached to the relevant People, Organizations, or Deals. We use Sentian Solutions' API for data extraction and Pipedrive's API for bulk import, with owner resolution by email match against Pipedrive users. Workflows, automations, and reporting configurations do not migrate and must be rebuilt in Pipedrive.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Sentian Solutions logo

Sentian Solutions

What's pushing teams away

  • Customers report that the UI feels outdated compared to newer legal CRMs, with workflows that require too many clicks for routine tasks.
  • Integration options are limited — some firms cannot connect Sentian Solutions to the productivity tools their attorneys already use.
  • Support responsiveness is cited as a frustration, with some firms waiting days for responses to critical issues during billing periods.
  • Scaling limitations become apparent for firms that grow beyond the mid-market tier, leading them to evaluate enterprise legal CRMs.
  • Data export processes are described as cumbersome, with no self-service option requiring firm staff to manually pull reports before migration.

Choosing

Pipedrive logo

Pipedrive

What's pulling them in

  • Clean drag-and-drop pipeline interface with minimal learning curve, making it approachable for small sales teams without dedicated CRM admins.
  • Visual deal tracking keeps reps focused on next actions — activities, calls, and follow-up tasks surface directly in the pipeline view.
  • Strong integrations via Zapier and native marketplace apps let teams wire Pipedrive into Calendly, ActiveCampaign, and similar sales-stack tools.
  • Mobile apps for iOS and Android keep field reps connected to deals, contacts, and tasks without a desktop session.
  • Reputation and review volume — over 3,000 verified reviews across G2 and Capterra — signal reliability for teams evaluating CRM options.

Object mapping

How Sentian Solutions objects map to Pipedrive

Each row shows how a Sentian Solutions object lands in Pipedrive, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Sentian Solutions

Contact

maps to

Pipedrive

Person

1:1
Fully supported

Direct map. Sentian Solutions contacts become Pipedrive People with name, email, phone, and address fields preserved. The primary organization link (if any) migrates as the OrganizationId lookup. Contacts without company association land as standalone People records. All contact IDs are logged in the migration audit for traceability and future reference.

Sentian Solutions

Company

maps to

Pipedrive

Organization

1:1
Fully supported

Direct map. Sentian Solutions companies map to Pipedrive Organizations with company name, domain, industry, employee count, and revenue preserved. Parent-child company hierarchies in Sentian Solutions translate to Organization hierarchy in Pipedrive. Each organization's address and social media links are also transferred where available, maintaining complete profile information.

Sentian Solutions

Deal

maps to

Pipedrive

Deal

1:1
Fully supported

Sentian Solutions deals map to Pipedrive Deals with direct field correspondence for name, value, and expected close date. Deal status requires pipeline-stage mapping: active deals assign to Pipedrive pipeline stages based on Sentian Solutions status values, and closed-won/lost map to terminal Pipedrive stages.

Sentian Solutions

Pipeline

maps to

Pipedrive

Pipeline

1:1
Fully supported

Sentian Solutions pipeline configuration becomes Pipedrive Pipeline configuration. Each pipeline in Sentian Solutions creates a corresponding Pipedrive Pipeline. Pipeline stages map to Pipedrive stages with probability values recalculated per Pipedrive's stage-weighting model. We also validate that stage names and order align with your sales process to ensure consistent deal progression after migration.

Sentian Solutions

Activity (Call/Email/Meeting)

maps to

Pipedrive

Activity

1:1
Fully supported

Sentian Solutions activities migrate as Pipedrive Activities with type differentiation (call, email, meeting). Original timestamps, duration, and subject text preserve. Activities attach to the relevant Person, Organization, or Deal based on Sentian Solutions' association metadata. We also map activity participants and location details to custom fields where applicable to retain full context.

Sentian Solutions

Note

maps to

Pipedrive

Note

1:1
Fully supported

Sentian Solutions notes become Pipedrive Notes attached to People, Organizations, or Deals. Rich-text formatting in Sentian Solutions notes converts to Pipedrive's note format. Note timestamps and ownership transfer for audit continuity. Any embedded images or file references are re-hosted to ensure they remain accessible after migration.

Sentian Solutions

Custom Field (Contact)

maps to

Pipedrive

Custom Field (Person)

1:1
Fully supported

Sentian Solutions custom properties on contacts require Pipedrive custom fields to be created via API before migration. Field type mapping applies: text to string, number to number, date to date, picklist to select. Custom field hash keys differ between systems; mapping table preserves the relationship.

Sentian Solutions

Custom Field (Deal)

maps to

Pipedrive

Custom Field (Deal)

1:1
Fully supported

Deal-level custom properties in Sentian Solutions migrate as Pipedrive Deal custom fields. Pipeline-specific custom fields require corresponding Pipedrive fields scoped to the correct pipeline. Value mappings for picklist-type custom fields transfer as option lists. We also verify that any conditional formatting or validation rules defined in Sentian Solutions are documented for manual reimplementation in Pipedrive.

Sentian Solutions

User/Owner

maps to

Pipedrive

User

1:1
Fully supported

Sentian Solutions owner IDs resolve to Pipedrive users by email address matching. If a Sentian Solutions owner email has no corresponding Pipedrive user account, records assign to a designated fallback owner and the mismatch is flagged in the migration report for reconciliation.

Sentian Solutions

Attachment/File

maps to

Pipedrive

File

1:1
Fully supported

Sentian Solutions file attachments on records download and re-upload to Pipedrive's file storage. File size limits apply (Pipedrive supports up to 150MB per file). Inline images in notes extract and rehost to maintain visual context in Pipedrive. We also preserve original file names and folder paths to help users locate assets after the transition.

Sentian Solutions

Workflow/Automation

maps to

Pipedrive

Automation

1:1
Fully supported

Workflows and automation rules in Sentian Solutions do not have a direct equivalent in Pipedrive. These must be rebuilt using Pipedrive's Automation builder (available on Advanced+ plans). We export workflow definitions as JSON for reference during the rebuild phase. The exported JSON includes trigger events, action sequences, and conditional logic to assist with accurate recreation.

Sentian Solutions

Report/Dashboard

maps to

Pipedrive

Report

1:1
Fully supported

Saved reports and dashboards from Sentian Solutions cannot be transferred. The underlying data migrates to Pipedrive, but report configurations and dashboard layouts require manual recreation. Pipedrive's report builder provides equivalent visualization capabilities. We recommend documenting the key metrics and filters used in each report to streamline the rebuild process in Pipedrive.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Sentian Solutions logo

Sentian Solutions gotchas

High

No self-service data export requires manual pull

High

Trust account balance validation is compliance-critical

Medium

Custom fields vary by practice area and firm

Medium

Time entries must preserve billable vs non-billable status

Pipedrive logo

Pipedrive gotchas

High

Custom field hash keys differ per account

High

Export access gated by visibility groups

Medium

Token-based API rate limits since December 2024

Medium

Sequences and Automations not exposed via REST API

Low

Cost escalates via workflow caps and add-ons

Pair-specific challenges

  • Pipeline Stage Mapping Creates Schema Decisions Before Data Lands

    Sentian Solutions deal stages must map to specific Pipedrive pipeline stages before migration begins. Each Pipedrive pipeline has its own stage definitions with independent probability weights and forecast categories. Teams with multiple Sentian Solutions pipelines need to decide how to distribute them across Pipedrive pipelines—whether to consolidate into one pipeline with multiple stages or maintain separate pipelines. We deliver a pipeline mapping plan before migration runs, but these decisions require business input on stage naming and deal flow logic. Pipedrive's stage configuration also affects reporting visibility, so marketing and sales leadership should align on the new stage model before cutover.

  • Custom Fields Require Pre-Creation in Pipedrive with API Key Hash Assignment

    Pipedrive assigns each custom field a random 40-character hash key at creation time. Sentian Solutions custom field IDs do not map directly to these hash keys. During migration, we create custom fields in Pipedrive via API first, capture the generated hash keys, and use those keys for the actual data import. If a Sentian Solutions setup has more than 50 custom fields, the pre-creation step adds significant planning time because Pipedrive's field type restrictions (16 types) may require type conversion for some extended properties. We recommend reviewing Sentian Solutions custom field types before migration to flag any incompatible mappings.

  • Activity Type Classification Changes Between Platforms

    Sentian Solutions may classify activities differently than Pipedrive's Activity type taxonomy. Sentian Solutions call logs with disposition outcomes, email threads with message counts, and meetings with attendee lists need careful classification into Pipedrive's Activity object. Pipedrive Activities support type (call/email/meeting/task), subject, due date, and staff assignment—but Sentian Solutions metadata like call duration, email open tracking, or meeting location may not map directly. We preserve the full metadata in custom fields or notes to retain context, but some activity attributes require manual review post-migration.

  • Owner Resolution by Email Creates Migration Bottlenecks

    Sentian Solutions owner IDs must resolve to Pipedrive user accounts by email address. If the email addresses in Sentian Solutions do not match existing Pipedrive user emails exactly—including case sensitivity and domain differences—the owner assignment fails and records fall to a fallback owner. Teams that have changed email domains or use personal emails in Sentian Solutions face mismatches. We audit owner email coverage before migration and flag gaps so your team can either create Pipedrive accounts for unmatched owners or decide on a fallback strategy before data transfer begins.

  • Marketing Contact Distinction Has No Pipedrive Equivalent

    Sentian Solutions may track a distinction between marketing-qualified contacts and sales contacts for billing or segmentation purposes. Pipedrive does not separate contacts by marketing flag natively. We can preserve the marketing contact designation as a custom field (e.g., 'Marketing_Qualified__c') in Pipedrive, but Pipedrive's contact management does not enforce this distinction in workflow routing or reporting. Teams relying on the marketing contact flag for segmentation will need to rebuild that logic in Pipedrive using filters and automation rules.

Migration approach

Six steps for a successful Sentian Solutions to Pipedrive data migration

  1. Audit Sentian Solutions Data and Owner Coverage

    We extract a full data snapshot from Sentian Solutions via API, including all People, Organizations, Deals, Activities, Notes, and custom field definitions. Owner IDs are cross-referenced against target Pipedrive user emails to identify mismatches before migration. Custom field types and picklist values catalog for Pipedrive compatibility review. Data quality report flags duplicates, missing required fields, and orphaned relationships. We also validate referential integrity across related records to prevent orphaned data in the target system.

  2. Create Pipedrive Pipelines and Custom Fields

    Based on the Sentian Solutions pipeline configuration, we create corresponding Pipedrive Pipelines with matching stage names and probability weights. Custom fields identified in the audit are created via Pipedrive's API with proper field types, capturing the generated hash keys for mapping. Organization records are migrated first because People and Deals depend on Organization lookups to resolve foreign keys correctly. This sequencing ensures data integrity throughout the migration.

  3. Migrate Organizations, Then People, Then Deals

    We sequence the migration to respect Pipedrive's dependency model: Organizations load first, then People with Organization assignments, then Deals with Person and Organization lookups. Activities attach to their parent records after the parent entities exist in Pipedrive. Owner resolution happens during each phase by email match. Migration runs in batches to stay within Pipedrive's API rate limits (500 requests per minute per token).

  4. Run Sample Migration with Field-Level Diff

    A representative sample (typically 100-500 records across all object types) migrates first. We generate a field-level diff comparing source values against destination values, verifying custom field mapping, stage assignment, owner resolution, and timestamp preservation. You review the sample before the full migration commits. Any mapping errors are corrected in the migration configuration before proceeding. The sample also validates API response handling and error recovery under typical load conditions.

  5. Execute Full Migration with Delta Pickup Window

    Full migration runs against Pipedrive. A 24-48 hour delta pickup window captures any records created or modified in Sentian Solutions during the cutover period so Pipedrive reflects the final state at go-live. All operations are logged to an audit trail. If reconciliation reveals data discrepancies, one-click rollback reverts the Pipedrive data to the pre-migration snapshot. The migration runs in batches to stay within Pipedrive's API rate limits of 500 requests per minute.

  6. Deliver Migration Report and Rebuild Reference

    We deliver a migration report detailing record counts by object, owner resolution statistics, and any records that failed to migrate with error reasons. Workflow and automation definitions from Sentian Solutions are exported as JSON for your Pipedrive admin to reference during the rebuild phase. Custom field mapping documentation provides a permanent record for ongoing data governance. The report also includes recommendations for post-migration optimization based on industry best practices.

Platform deep dives

Context on both ends of the pair

Sentian Solutions logo

Sentian Solutions

Source

Strengths

  • Integrated matter management with built-in trust accounting for legal compliance
  • Client-facing portal reduces administrative overhead for status updates and document sharing
  • Predictable pricing model appealing to law firms managing tight budgets
  • Established in the legal vertical with practice-area specific workflows
  • Time and billing tightly coupled to matters for accurate client invoicing

Weaknesses

  • User interface feels dated compared to newer legal CRM competitors
  • Limited third-party integrations beyond core legal tools
  • Self-service data export not available, complicating migration
  • Support response times reported as slow during critical periods
  • Scaling constraints for rapidly growing law firms
Pipedrive logo

Pipedrive

Destination

Strengths

  • Intuitive drag-and-drop pipeline that sales reps actually use without resistance or training overhead.
  • Per-seat unlimited-deals model on all tiers — reps cannot be blocked from logging activity.
  • Active marketplace with 400+ integrations and a documented REST API with OpenAPI 3 specs.
  • Mobile apps with offline access, call logging, and calendar sync keep field teams operational.
  • Strong focus on sales activity tracking — next-action reminders and follow-up scheduling are first-class features.

Weaknesses

  • No custom objects — teams needing non-standard data structures must work around the four standard entity types.
  • Workflow automation limits by tier (30, 60, 90 active workflows) force upgrades as processes grow.
  • No free permanent plan — teams evaluating fit must commit to a trial without a freemium option.
  • Limited advanced reporting and custom dashboard capabilities compared to HubSpot or Salesforce.
  • Export permissions are gated by visibility groups, meaning data scoping must account for who can see what before migration.

Complexity grading

How hard is this migration?

Moderate CRM migration. 4 of 8 objects need a mapping; the rest are 1:1.

C

Overall complexity

Moderate migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Sentian Solutions and Pipedrive.

  • Object compatibility

    C

    4 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Sentian Solutions: N/A.

  • Data volume sensitivity

    B

    Sentian Solutions doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your Sentian Solutions to Pipedrive migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Sentian Solutions to Pipedrive data migrations

Answers to the questions buyers ask most during Sentian Solutions to Pipedrive migration scoping. Not seeing yours? Book a call.

Can't find your answer?

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Most Sentian Solutions to Pipedrive migrations complete in 48-72 hours of clock time for datasets under 50,000 records. Migration duration depends primarily on data volume and the number of custom fields requiring pre-creation in Pipedrive. Complex setups with multiple pipelines, extensive activity history, or more than 50 custom fields extend the timeline to 5-7 days. The longest phase is usually the custom field creation and mapping validation before data transfer begins.

Adjacent paths

Related migrations to explore

Ready when you are

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