CRM

Migrate your Pearl Dental Software data

UK-focused dental practice management software built for independent practices, priced per surgery rather than per user, with white-glove onboarding data migration included.

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In its favor

Why people choose Pearl Dental Software

The signal that keeps Pearl Dental Software on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

Pricing model charges per surgery not per user, making it cost-predictable for multi-dentist practices with many staff members on the same subscription.

Strong customer support reputation with UK-based team, direct access without call queues, and onboarding included in the initial setup process.

Transparent pricing with no annual contract lock-in and no hidden fees for hardware upgrades or surprise add-ons, confirmed across their FAQ and pricing page.

Explicit data migration service included — Pearl's team handles imports from many competing systems and presents the customer with an approval step before committing the transfer.

Inclusive feature set on the base tier includes Patient Portal, PearlPad, touchscreen check-in, and unattended kiosk without tier-gating.

Very limited public API documentation — practices with custom integration needs or automated workflows find themselves unable to extend the platform without vendor involvement.

Small review sample (2 verified Capterra reviews, limited G2 presence) makes independent due diligence difficult and raises concerns about enterprise-grade support depth.

No published pricing for third-party integrations or onboarding fees — the absence of a public price for these components creates ambiguity during procurement.

Pearl is designed for independent practices and small groups; multi-practice brands and DSOs are explicitly told to wait for a next-generation product that has no announced release date.

Practices requiring advanced analytics or AI-assisted diagnostics built into the PMS layer may need to layer on third-party tools since Pearl's feature set is primarily operational.

Reasons to switch

Why people leave Pearl Dental Software

The recurring reasons buyers give for replacing Pearl Dental Software. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where Pearl Dental Software fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

Charges by surgery count, not user count — unlimited staff can access the system under a single surgery subscription.Includes Patient Portal, PearlPad, touchscreen check-in, and kiosk modes on every paid tier with no feature gating.Subscription model with no annual contract — practices can exit without penalty if the product no longer meets their needs.UK-based support team with direct access, no automated switchboard, and consistent 5-star ratings for customer service responsiveness.2GB of online backup storage per surgery included for patient documents and X-ray images.

Weaknesses

No documented public API — third-party integrations and custom automation require vendor involvement rather than self-service.Small company (8 employees) with limited published security certifications or enterprise SLA documentation.No published pricing for onboarding, third-party integrations, or additional data storage beyond the included 2GB per surgery.Target market is independent practices only; multi-location or DSO practices are not yet supported and must wait for an unannounced product iteration.Limited independent review volume makes it difficult to benchmark long-term reliability against larger competitors.

Where it works

Solo practitioners and small dental groups (1-3 locations) operating in the UK who want a single subscription covering unlimited staff members across their practice without per-user billing.UK-based practices that value direct access to a UK-based support team with no automated switchboard, particularly those who have had negative experiences with larger vendors.Practices transitioning from legacy systems such as Exact/SOE, R4/Carestream, iSmile, or Dentally where Pearl's team handles the data migration and presents an approval step before committing the transfer.Multi-dentist practices with many support staff who need unrestricted user access under one surgery subscription rather than licensing per seat.Independent practices with existing CEREC hardware or digital impression workflows seeking integrated clinical imaging alongside standard practice management functions.

Where it struggles

Multi-location brands and DSOs requiring centralized management reporting, as Pearl is explicitly designed for independent practices and larger groups are directed to an unannounced next-generation product with no release date.Practices requiring custom integrations or automated workflows, as Pearl publishes no public API documentation and all extension work requires vendor involvement rather than self-service.Large enterprise practices or groups requiring published security certifications, formal enterprise SLAs, or support depth beyond what an 8-employee company can consistently provide.International dental practices outside the UK, as Pearl's support team, hardware integration partnerships (CEREC, specific sensors), and positioning are UK-focused with no evidence of multi-country deployment capability.Practices seeking built-in advanced analytics, AI-assisted diagnostics, or business intelligence layered into the PMS, as Pearl's feature set is primarily operational and third-party tools would be required.

Pricing tiers

Pearl Dental Software pricing overview

Pearl Dental Software charges £82 per month for the first surgery with unlimited users, then £50 per additional surgery per month. All tiers include remote support, updates, and PearlPad. Third-party integrations and required onboarding are priced separately by custom quotation.

First Surgery

Tier 1 of 3

£82 per month

What's included

Access to all features on the base tierRemote software support and all future updates2GB online backup storage for patient documents and X-ray imagesUnlimited users across all surgeriesPearlPad, Patient Portal, Touchscreen Check-In, Unattended KioskPearl Success Hub support included

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Pricing is informational. FlitStack AI does not bill on Pearl Dental Software's schedule — see our quote-based pricing →

What gets migrated

Pearl Dental Software object support

Object-by-object support for Pearl Dental Software migrations. Per-pair details surface during scoping.

Patients

Fully supported

Patients are the central record in Pearl's data model. We export all core demographic fields, contact details, and identifiers and map them 1:1 into the destination schema. No transformation required for standard fields.

Medical History

Fully supported

Medical history is attached to each patient record. We preserve the full history as structured fields including conditions, medications, allergies, and clinical notes. Value-level review is recommended if destination uses coded medical history fields.

Treatment Plans

Fully supported

Treatment plans are stored as per-patient records with plan status, proposed treatments, and outcomes. We export the full treatment plan structure and recreate it in the destination, preserving links back to the originating patient.

Appointments

Mapping required

Appointments carry date, time, surgery/room, provider, and appointment type. Cross-system migration requires mapping Pearl's surgery and practitioner IDs to the destination's equivalent identifiers. We flag any unmapped appointment types for manual review.

Charting Data

Mapping required

Charting data is stored in Pearl's internal format. We extract tooth-by-tooth chart entries including conditions, existing restorations, and treatment flags. Where the destination uses a different charting schema, we map tooth positions and status codes explicitly rather than bulk-importing.

Documents

Mapping required

Patient documents including PDFs, referral letters, and consent forms are stored alongside the patient record. We export documents as files and associate them to the correct patient in the destination via patient ID cross-reference. Large document sets are chunked for reliable transfer.

X-Ray Images

Mapping required

X-ray images are stored in Pearl's online backup storage. We export the image files separately from demographic data and flag associations for manual verification post-import, since image-to-chart linking requires destination-specific configuration.

Custom Fields

Mapping required

Custom fields on patient or treatment records are supported where they exist in Pearl's export. We extract them as key-value pairs and map them to custom fields in the destination. Any custom fields that have no clear destination equivalent are flagged for customer review.

Diary / Scheduling

Mapping required

Pearl's diary stores recurring appointments and schedules. We export diary entries as structured data. Cross-system migration requires mapping surgery rooms and time slots to the destination's scheduling structure.

Insurance / Billing Records

Mapping required

Insurance information and billing history are associated to patients and appointments. We export payer details, plan codes, and claim status. Destination systems use different billing object models, so we map insurance carriers and codes explicitly during the transformation phase.

Practice Configuration

Mapping required

Surgeon and room configuration, provider lists, and workflow settings are practice-level data. We extract these as structured records. They require manual mapping to the destination's equivalent configuration section.

Attachments

Mapping required

Attachments associated to treatments, referrals, or clinical notes are exported as files. We preserve the parent-object association so each file lands against the correct record in the destination system.

Gotchas

What to watch for in Pearl Dental Software migrations

Issues we've hit on past Pearl Dental Software migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

High

No public API means migration is file-based, not API-based

Medium

Charges per surgery, not per user — capacity planning matters

Medium

X-ray and image files require separate handling from demographic data

Medium

Custom fields and legacy data variants need explicit review

Low

Onboarding is required and charged separately

How a Pearl Dental Software migration works

Four steps, Pearl Dental Software-specific

Connect

Not publicly documented into Pearl Dental Software. Scopes limited to read-only on the data we move.

Map

We translate Pearl Dental Software-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate Pearl Dental Software quirks before production.

Migrate

Full migration with Pearl Dental Software rate-limit handling. Rollback available throughout.

FAQ

Pearl Dental Software migration FAQ

Answers to the questions buyers ask most during Pearl Dental Software migration scoping. Not seeing yours? Book a call.

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Most Pearl Dental Software migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

Ready when you are

Migrate Pearl Dental Software.
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Free scoping call with a migration engineer. Tell us about your Pearl Dental Software setup and destination — written quote back within a business day.

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