CRM migration
Field-level mapping, validation, and rollback between Legal Case Tracker and Salesforce Sales Cloud. We move data and schema; workflows are rebuilt natively in Salesforce Sales Cloud.
Legal Case Tracker
Source
Salesforce Sales Cloud
Destination
Compatibility
10 of 10
objects map 1:1 between Legal Case Tracker and Salesforce Sales Cloud.
Complexity
BStandard
Timeline
48–72 hours
Overview
Legal Case Tracker stores matters as a flat case record with embedded parties, documents, time entries, and notes. Salesforce Sales Cloud uses a relational model: Accounts for organizations, Contacts for individuals, Cases for matter tracking, and Tasks/Events for activities. The migration extracts every case, party, document, and time entry from Legal Case Tracker via API and loads them into Salesforce's standard objects, creating Account and Contact records for each party, mapping case fields to the Case object with any necessary custom fields, re-uploading documents to Salesforce Files, and preserving time entries as custom fields or a dedicated custom object depending on your reporting needs. FlitStack AI handles the data migration; workflows, automation rules, custom reporting configurations, and billing logic require manual rebuild in Salesforce Flow, Reports, and CPQ or a billing connector. The process includes a sample migration with field-level diff, a delta-pickup window during cutover, and an audit log with rollback capability if reconciliation identifies record count gaps.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a Legal Case Tracker object lands in Salesforce Sales Cloud, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
Legal Case Tracker
Case (Matter)
Salesforce Sales Cloud
Case
1:1Legal Case Tracker matters map directly to Salesforce Case. Case number, subject, description, status, priority, and case-type fields translate to their Salesforce equivalents. Court date fields, filing deadlines, and statute of limitations dates migrate as custom Date fields (Hearing_Date__c, Filing_Deadline__c, SOL_Date__c). Original create dates are preserved as Original_Create_Date__c since Salesforce's CreatedDate is set at migration time.
Legal Case Tracker
Party (Plaintiff / Defendant / Contact)
Salesforce Sales Cloud
Contact + Account
1:1Legal Case Tracker parties with an organization name map to a Salesforce Account (organization) and a Contact record linked via AccountId. Solo parties without an organization land as Contact records with no AccountId or attach to a placeholder 'Individual' Account. Each party role (opposing counsel, co-counsel, expert witness, plaintiff) maps to a custom Role pick-list on Contact (Party_Role__c) or a Party Role custom object to avoid field-length collisions.
Legal Case Tracker
Document / Attachment
Salesforce Sales Cloud
ContentDocument / ContentVersion / Attachment
1:1Documents attached to Legal Case Tracker matters download as binary files and re-upload to Salesforce Files via ContentVersion. File name, description, content type, and size are preserved. Salesforce's 25MB per-file limit applies — files exceeding this are flagged before migration. Inline images in case notes are extracted, rehosted, and linked back via a custom URL field on the Case.
Legal Case Tracker
Time Entry
Salesforce Sales Cloud
Custom Object: Time_Entry__c
1:1Salesforce has no native time-tracking object. FlitStack creates a Time_Entry__c custom object with fields for Hours__c, Rate__c, Billing_Status__c, Work_Description__c, and Billable__c. Each time entry links to the Case via a lookup field (Case__c) and to the responsible Contact via a Contact__c lookup. Non-billable time entries preserve the same fields with Billable__c set to false.
Legal Case Tracker
Expense Entry
Salesforce Sales Cloud
Custom Object: Expense__c
1:1Expense records from Legal Case Tracker migrate as an Expense__c custom object with Amount__c, Expense_Type__c, Date__c, Reimbursed__c, and Case__c lookup. Categories (filing fees, travel, deposition costs) map to a custom pick-list. Receipts are handled as file attachments via the same Salesforce Files pipeline used for documents.
Legal Case Tracker
Note
Salesforce Sales Cloud
Note
1:1Case notes in Legal Case Tracker map to Salesforce Notes (the newer Enhanced Notes object). Title, body, author, and creation timestamp are preserved. Rich-text formatting is retained. Notes attach to the Case via ParentId. For notes without a parent case, a default Case record is created to hold orphaned entries.
Legal Case Tracker
Task / To-Do
Salesforce Sales Cloud
Task
1:1Legal Case Tracker tasks map to Salesforce Task with Subject, Status, Priority, ActivityDate, and Description fields. Assigned-to resolves by email match against Salesforce users. Tasks without a valid owner are flagged for manual assignment before the full run. Task Type is set to 'Legal' to distinguish from standard sales tasks.
Legal Case Tracker
Calendar Event (Hearing / Filing)
Salesforce Sales Cloud
Event
1:1Hearing dates and filing deadline calendar events in Legal Case Tracker map to Salesforce Event. Subject, StartDateTime, EndDateTime, Description, and IsAllDayEvent are preserved. Events are linked to the Case via WhatId. Recurring events are expanded into individual Salesforce Event records, one per occurrence.
Legal Case Tracker
User / Attorney
Salesforce Sales Cloud
User
1:1Legal Case Tracker user records resolve by email address against Salesforce User records. FlitStack generates a match report before migration: matched users are assigned as Case owners; unmatched users are flagged and assigned to a fallback Salesforce user or queue (e.g., Legal_Unassigned__c queue). Active/inactive status is checked to prevent orphaned assignments.
Legal Case Tracker
Custom Case Properties
Salesforce Sales Cloud
Custom Fields on Case (__c)
1:1Legal Case Tracker custom case fields (e.g., Jurisdiction__c, Case_Number_Court__c, Referral_Source__c) are created as custom fields on the Salesforce Case object with the __c suffix. Field type is preserved: pick-list values become Salesforce pick-lists, date fields become Date fields, text fields become Text(255). Multi-select pick-lists map to Salesforce multi-select pick-lists.
| Legal Case Tracker | Salesforce Sales Cloud | Compatibility | |
|---|---|---|---|
| Case (Matter) | Case1:1 | Fully supported | |
| Party (Plaintiff / Defendant / Contact) | Contact + Account1:1 | Fully supported | |
| Document / Attachment | ContentDocument / ContentVersion / Attachment1:1 | Fully supported | |
| Time Entry | Custom Object: Time_Entry__c1:1 | Fully supported | |
| Expense Entry | Custom Object: Expense__c1:1 | Fully supported | |
| Note | Note1:1 | Fully supported | |
| Task / To-Do | Task1:1 | Fully supported | |
| Calendar Event (Hearing / Filing) | Event1:1 | Fully supported | |
| User / Attorney | User1:1 | Fully supported | |
| Custom Case Properties | Custom Fields on Case (__c)1:1 | Fully supported |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
Legal Case Tracker gotchas
Time entries may use non-standard duration formats
No native document export endpoint exists
Role-based access flags may disrupt user assignment after migration
Calendar events without a parent-case link import as orphaned records
Salesforce Sales Cloud gotchas
Workflow Rules and Process Builder are retired
Bulk API batch quota exhaustion during large imports
Storage overage billing is non-obvious
Account-Contact many-to-many relationship mapping
Territory and team member import ordering dependencies
Pair-specific challenges
Migration approach
Pre-migration schema review and Salesforce object setup
FlitStack reviews your Legal Case Tracker configuration — case fields, custom properties, party roles, and document count — and delivers a Salesforce schema setup plan. This includes custom object creation for Time_Entry__c and Expense__c, custom fields on Case for court dates and case-type pick-list values, and a decision guide for Account/Contact resolution of solo parties. Your Salesforce admin creates the metadata before data validation begins. We provide field-level mapping documentation that your admin can use in Salesforce Setup during this window.
Owner resolution and user matching
FlitStack extracts all Legal Case Tracker user records and email addresses and runs an email-match against your Salesforce User object. Matched users are assigned as Case owners and Contact owners during migration. Unmatched users are flagged in a resolution report: your team decides whether to invite them to Salesforce first, assign to a specific fallback user, or route to a Legal_Unassigned__c queue. No record is loaded without a resolved owner — this prevents orphaned cases that are invisible to your team after go-live.
Sample migration with field-level diff
A representative slice of 50–200 records migrates first: a mix of cases spanning open, closed, and historical statuses; parties with and without organizations; documents; time entries; and notes. FlitStack generates a field-level diff comparing source values to destination field values so you can verify court-date mapping, party-role pick-list population, time-entry totals, and document linkage. You approve the sample before the full run commits. This is the checkpoint where custom field configurations or pick-list value gaps are identified and corrected.
Full data migration with delta-pickup cutover
The full migration loads accounts, contacts, cases, time entries, expenses, documents, notes, tasks, and events into Salesforce. After the initial load completes, a delta-pickup window of 24–48 hours captures any new cases, updated party records, or time entries created in Legal Case Tracker during cutover. Your team continues working in Legal Case Tracker during this window. At the delta close, FlitStack generates an audit log with record counts per object, a duplicate report, and an unmatched-owner list for final resolution.
Post-migration reconciliation and rollback validation
FlitStack runs a reconciliation report comparing total record counts per object between Legal Case Tracker and Salesforce. Any discrepancies above the agreed threshold (typically 0.5%) trigger a root-cause review before you accept the migration. The one-click rollback reverts all Salesforce records if reconciliation fails — this uses a pre-migration snapshot so the rollback is complete and fast. Once you accept the reconciliation report, Salesforce becomes the system of record and Legal Case Tracker enters a read-only reference window before decommission.
Platform deep dives
Legal Case Tracker
Source
Strengths
Weaknesses
Salesforce Sales Cloud
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. 1 of 8 objects need a mapping; the rest are 1:1.
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across Legal Case Tracker and Salesforce Sales Cloud.
Object compatibility
1 of 8 objects need a mapping; the rest are 1:1.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
Legal Case Tracker: Not publicly documented.
Data volume sensitivity
Legal Case Tracker doesn't expose a bulk API — REST + parallelization used for high-volume runs.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
Pick a category, then your source and destination platforms.
Category
FAQ
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