Migrate your Field Force Tracker data

Work Orders are the primary job record in Field Force Tracker. They include status, scheduling window, assigned technician, customer reference, and line-item details. We map Work Order fields 1:1 to the destination Jobs or Work Orders object.

Customer records store contact details, service addresses, and billing preferences. The platform supports multiple contacts per customer account, which we normalise at migration to avoid duplicate account creation.

Technician records include name, role, availability, and assignment history. We preserve technician-to-Work-Order assignment links so the destination reflects who performed which jobs.

Invoices are generated from Work Orders and include line items, tax rates, and payment status. We export invoice data and attachments; formatting may vary between FSM platforms so destination invoice templates may require review.

Equipment records are linked to Customers and Work Orders. Some FSM platforms model equipment differently (Assets vs. Locations), so we map equipment fields and preserve the customer-equipment association at migration.

Parts and inventory are tracked per Work Order or globally. The destination inventory model may differ structurally, so we map part numbers, quantities, and reorder thresholds, flagging any units-of-measure discrepancies.

Contract records define recurring service agreements, SLA terms, and billing schedules. We migrate contract metadata and link them to associated Customer and Equipment records; recurring schedule logic may need destination-side configuration.

Technician location history and route轨迹 data are ephemeral tracking records that most destination platforms do not store in the same way. We do not migrate live GPS logs; we preserve technician assignments instead.

Field Force Tracker supports industry-specific custom fields on Work Orders and Customers. We map these as custom properties in the destination, using naming conventions that match the target platform's field schema.

Technician time logs linked to Work Orders are migrated as standard time entries, preserving duration, date, and work-order association.

Documents, photos, and signed forms attached to Work Orders or Customers are exported and re-linked in the destination where the target platform supports attachment-to-record references.

The Dispatch Board layout, column configurations, and notification preferences are UI state rather than business data. These do not have a direct equivalent in most destination platforms and are not migrated.