Migrate your Paymo data
All-in-one project management and time tracking platform for small-to-medium service businesses, combining task management, team scheduling, and client invoicing in a single affordable tool.
In its favor
Why people choose Paymo
The signal that keeps Paymo on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Integrated time tracking, project management, and invoicing in one platform means agencies eliminate the need to subscribe to separate tools for each function, according to G2 and Capterra reviewers.
Simple and uncomplicated user experience makes team adoption straightforward — reviewers on G2 specifically note that the easy interface means their teams use it more consistently than more complex alternatives.
Client invoicing is fully native: users can generate invoices directly from logged time entries and bill clients without leaving Paymo, which reviewers cite as a major workflow advantage.
Automatic ghost bookings and team scheduling features let managers see workload across projects on a visual timeline without manual status checking, addressing a pain point common in smaller agencies.
Competitive pricing with a functional free tier lets small teams start tracking time and managing tasks before committing to a paid plan, reducing adoption friction.
Reporting is functional but lacks customizable dashboards — multiple reviewers note they want richer visualization options that the current reporting module does not provide.
Per-user pricing scales cost quickly for growing teams, with some reviewers citing the price tag as a concern as headcount increases beyond the solo-user plans.
Users migrating from more complex tools like Forecast report that Paymo's feature set feels limiting for larger or more enterprise-scale project portfolios.
Some users report that time rounding behavior and manual timer reliance can lead to missed or forgotten time entries, creating incomplete records for billing.
Reasons to switch
Why people leave Paymo
The recurring reasons buyers give for replacing Paymo. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where Paymo fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
Paymo pricing overview
Paymo uses a per-user pricing model with four tiers. The Free and Solo plans are single-user only, while Small Office and Business tiers are priced per seat with annual discounts available. Mid-tier and Business tiers gate advanced features including project templates, estimates, Gantt charts, and employee scheduling.
Free
Tier 1 of 4
$0 / month
What's included
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Book a free 30 minute consultationPricing is informational. FlitStack AI does not bill on Paymo's schedule — see our quote-based pricing →
What gets migrated
Paymo object support
Object-by-object support for Paymo migrations. Per-pair details surface during scoping.
Projects
Fully supportedProjects are the top-level container in Paymo. They include project-level metadata such as status, budget, hourly rate, client association, and project templates. We map Projects directly to the destination project's object and preserve the client linkage. Export via CSV or API is documented in Paymo's help center.
Task Lists
Fully supportedTask Lists are groupings of Tasks within a Project. They are ordered and carry their own name. We preserve the grouping structure and ordering when migrating to a destination that supports hierarchical task organization.
Tasks
Fully supportedTasks carry name, description, start/due dates, estimated hours, assignees, priority, and status derived from the project Workflow. Custom task fields are available on higher tiers. We map standard fields 1:1 and flag custom fields for field-level mapping.
Time Entries
Fully supportedTime Entries are linked to Tasks (Many-to-One) and carry date, duration, billable flag, hourly rate, and description. Invoices reference Time Entries by invoice_item_id. We preserve the task linkage and billing metadata. The feamster/paymo-mcp tool documents the invoice_item_id relationship that ties entries to invoices.
Invoices
Fully supportedInvoices are generated from Time Entries and carry client, line items, totals, tax, and status. Paymo supports exporting invoices to QuickBooks Online via direct integration. We preserve invoice numbers, line items, and payment status. The client and item names must be matched in QuickBooks on export.
Clients
Fully supportedClients are separate records linked to Projects and Invoices. Paymo supports exporting the Client list as CSV from the Clients > Table view with column selection. We map Clients to the destination account/contact object and preserve the project association.
Custom Workflows
Mapping requiredIntroduced in March 2026, Custom Workflows define per-project Kanban status columns. Projects can have different workflow sets. We map each workflow's status set to destination columns, flagging statuses with no direct equivalent. Existing projects using custom columns were auto-migrated to the Workflows feature.
Milestones
Mapping requiredMilestones mark key project stages and are tied directly to Task Lists in Paymo. They display after the task list, not at individual task endpoints. We preserve milestone names and their task list association but note that destination display behavior may differ.
Project Templates
Mapping requiredProject Templates bundle a project structure including task lists, tasks, and workflows for reuse. Available on Small Office and Business tiers. We migrate the template structure as a project skeleton and note that template-to-active-project conversion depends on destination template handling.
User Assignments
Mapping requiredTasks and Projects carry Assignee fields referencing Users. Paymo's User object includes name, email, and role. We map assignees to destination user records by email, flagging any unmapped users for review.
Discussions
Mapping requiredDiscussions are project-level comment threads attached to Paymo Projects. We migrate discussion content as comments or activity feed entries in the destination, preserving the chronological order but noting that threaded vs. flat comment structure may differ.
Leave Planner
Mapping requiredThe Leave Planner is available on the Business plan and manages employee time off. Available hours are used in the scheduling workload view. We map leave records to the destination absence/HR module and preserve the date ranges and leave type classification.
Estimates
Mapping requiredEstimates are project-level financial approximations that can be converted to invoices. Available on Small Office and Business tiers. We migrate estimates as draft invoices or structured line items, preserving quantities, rates, and totals.
Expenses
Mapping requiredProject expenses are logged separately from time entries and can be billed to clients. We migrate expenses as line items or cost records, preserving amount, date, description, and billable status.
| Object | Support | Notes |
|---|---|---|
| Projects | Fully supported | Projects are the top-level container in Paymo. They include project-level metadata such as status, budget, hourly rate, client association, and project templates. We map Projects directly to the destination project's object and preserve the client linkage. Export via CSV or API is documented in Paymo's help center. |
| Task Lists | Fully supported | Task Lists are groupings of Tasks within a Project. They are ordered and carry their own name. We preserve the grouping structure and ordering when migrating to a destination that supports hierarchical task organization. |
| Tasks | Fully supported | Tasks carry name, description, start/due dates, estimated hours, assignees, priority, and status derived from the project Workflow. Custom task fields are available on higher tiers. We map standard fields 1:1 and flag custom fields for field-level mapping. |
| Time Entries | Fully supported | Time Entries are linked to Tasks (Many-to-One) and carry date, duration, billable flag, hourly rate, and description. Invoices reference Time Entries by invoice_item_id. We preserve the task linkage and billing metadata. The feamster/paymo-mcp tool documents the invoice_item_id relationship that ties entries to invoices. |
| Invoices | Fully supported | Invoices are generated from Time Entries and carry client, line items, totals, tax, and status. Paymo supports exporting invoices to QuickBooks Online via direct integration. We preserve invoice numbers, line items, and payment status. The client and item names must be matched in QuickBooks on export. |
| Clients | Fully supported | Clients are separate records linked to Projects and Invoices. Paymo supports exporting the Client list as CSV from the Clients > Table view with column selection. We map Clients to the destination account/contact object and preserve the project association. |
| Custom Workflows | Mapping required | Introduced in March 2026, Custom Workflows define per-project Kanban status columns. Projects can have different workflow sets. We map each workflow's status set to destination columns, flagging statuses with no direct equivalent. Existing projects using custom columns were auto-migrated to the Workflows feature. |
| Milestones | Mapping required | Milestones mark key project stages and are tied directly to Task Lists in Paymo. They display after the task list, not at individual task endpoints. We preserve milestone names and their task list association but note that destination display behavior may differ. |
| Project Templates | Mapping required | Project Templates bundle a project structure including task lists, tasks, and workflows for reuse. Available on Small Office and Business tiers. We migrate the template structure as a project skeleton and note that template-to-active-project conversion depends on destination template handling. |
| User Assignments | Mapping required | Tasks and Projects carry Assignee fields referencing Users. Paymo's User object includes name, email, and role. We map assignees to destination user records by email, flagging any unmapped users for review. |
| Discussions | Mapping required | Discussions are project-level comment threads attached to Paymo Projects. We migrate discussion content as comments or activity feed entries in the destination, preserving the chronological order but noting that threaded vs. flat comment structure may differ. |
| Leave Planner | Mapping required | The Leave Planner is available on the Business plan and manages employee time off. Available hours are used in the scheduling workload view. We map leave records to the destination absence/HR module and preserve the date ranges and leave type classification. |
| Estimates | Mapping required | Estimates are project-level financial approximations that can be converted to invoices. Available on Small Office and Business tiers. We migrate estimates as draft invoices or structured line items, preserving quantities, rates, and totals. |
| Expenses | Mapping required | Project expenses are logged separately from time entries and can be billed to clients. We migrate expenses as line items or cost records, preserving amount, date, description, and billable status. |
Gotchas
What to watch for in Paymo migrations
Issues we've hit on past Paymo migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
Custom Workflows require plan-tier mapping
Milestone placement is tied to Task Lists, not tasks
Invoice export to QuickBooks requires manual client and item matching
Free and Solo plan limits restrict project and client counts
Ghost bookings and leave data are Business-plan gated
| Severity | Issue |
|---|---|
| Medium | Custom Workflows require plan-tier mapping |
| Low | Milestone placement is tied to Task Lists, not tasks |
| Medium | Invoice export to QuickBooks requires manual client and item matching |
| High | Free and Solo plan limits restrict project and client counts |
| Medium | Ghost bookings and leave data are Business-plan gated |
Leaving Paymo?
Where Paymo customers move next
5 destinations Paymo can migrate to.
How a Paymo migration works
Four steps, Paymo-specific
Connect
API key (via paymoapp.com/api) into Paymo. Scopes limited to read-only on the data we move.
Map
We translate Paymo-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate Paymo quirks before production.
Migrate
Full migration with Paymo rate-limit handling. Rollback available throughout.
FAQ
Paymo migration FAQ
Answers to the questions buyers ask most during Paymo migration scoping. Not seeing yours? Book a call.
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