Project Management

Migrate your Paymo data

All-in-one project management and time tracking platform for small-to-medium service businesses, combining task management, team scheduling, and client invoicing in a single affordable tool.

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In its favor

Why people choose Paymo

The signal that keeps Paymo on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

Integrated time tracking, project management, and invoicing in one platform means agencies eliminate the need to subscribe to separate tools for each function, according to G2 and Capterra reviewers.

Simple and uncomplicated user experience makes team adoption straightforward — reviewers on G2 specifically note that the easy interface means their teams use it more consistently than more complex alternatives.

Client invoicing is fully native: users can generate invoices directly from logged time entries and bill clients without leaving Paymo, which reviewers cite as a major workflow advantage.

Automatic ghost bookings and team scheduling features let managers see workload across projects on a visual timeline without manual status checking, addressing a pain point common in smaller agencies.

Competitive pricing with a functional free tier lets small teams start tracking time and managing tasks before committing to a paid plan, reducing adoption friction.

Reporting is functional but lacks customizable dashboards — multiple reviewers note they want richer visualization options that the current reporting module does not provide.

Per-user pricing scales cost quickly for growing teams, with some reviewers citing the price tag as a concern as headcount increases beyond the solo-user plans.

Users migrating from more complex tools like Forecast report that Paymo's feature set feels limiting for larger or more enterprise-scale project portfolios.

Some users report that time rounding behavior and manual timer reliance can lead to missed or forgotten time entries, creating incomplete records for billing.

Reasons to switch

Why people leave Paymo

The recurring reasons buyers give for replacing Paymo. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where Paymo fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

Combines time tracking, task management, Kanban, Gantt, scheduling, and invoicing in a single subscription.Generates client invoices directly from logged time entries with tax and payment status tracking.Per-project Kanban boards with customizable workflow status columns launched March 2026.Automatic ghost bookings show team workload and overbooking on a visual timeline.Competitive pricing with a functional free tier and per-user model that scales predictably.

Weaknesses

Reporting module lacks customizable dashboards — reviewers frequently request richer visualization options.Milestones display only after task lists in Gantt view, not at individual task endpoints, limiting scheduling precision.Cannot save project baselines in-app — users must export and compare manually against current schedule.Manual time tracking model is prone to forgotten timers and incomplete records, especially for busy teams.Custom workflows, project templates, and estimates are gated behind mid-tier and Business plans.

Where it works

Small-to-medium creative, marketing, and software agencies that need to track project tasks, log billable hours, and generate client invoices without switching between separate tools.Service businesses with 1–10 users who are migrating away from spreadsheets or multiple disconnected tools and need an integrated platform with a short learning curve.Teams that bill clients on logged time and rely on converting time entries directly into invoices as the primary revenue-tracking workflow.Organizations where per-user flat-rate or modest per-seat pricing remains affordable and the team size does not trigger significant cost scaling.Small teams needing basic Kanban task boards with per-project custom workflow status columns and a simple visual scheduling timeline.

Where it struggles

Organizations with more than 15–20 users where per-user pricing creates a significant and compounding cost burden compared to flat-rate alternatives.Teams requiring rich, customizable reporting dashboards — Paymo's reporting module is functional but lacks the visualization depth that reviewers frequently request.Projects that require precise milestone scheduling within Gantt view, since milestones display only after task lists, not at individual task endpoints.Teams migrating from more complex project management tools (such as Forecast) who find Paymo's feature set insufficient for larger or enterprise-scale portfolios.Organizations that need automatic background time tracking to eliminate forgotten timers and incomplete time records — Paymo's manual timer model is prone to gaps.

Pricing tiers

Paymo pricing overview

Paymo uses a per-user pricing model with four tiers. The Free and Solo plans are single-user only, while Small Office and Business tiers are priced per seat with annual discounts available. Mid-tier and Business tiers gate advanced features including project templates, estimates, Gantt charts, and employee scheduling.

Free

Tier 1 of 4

$0 / month

What's included

1 user only10 projects, 5 clientsUnlimited tasks and time entries1GB storageDesktop and mobile apps

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Pricing is informational. FlitStack AI does not bill on Paymo's schedule — see our quote-based pricing →

What gets migrated

Paymo object support

Object-by-object support for Paymo migrations. Per-pair details surface during scoping.

Projects

Fully supported

Projects are the top-level container in Paymo. They include project-level metadata such as status, budget, hourly rate, client association, and project templates. We map Projects directly to the destination project's object and preserve the client linkage. Export via CSV or API is documented in Paymo's help center.

Task Lists

Fully supported

Task Lists are groupings of Tasks within a Project. They are ordered and carry their own name. We preserve the grouping structure and ordering when migrating to a destination that supports hierarchical task organization.

Tasks

Fully supported

Tasks carry name, description, start/due dates, estimated hours, assignees, priority, and status derived from the project Workflow. Custom task fields are available on higher tiers. We map standard fields 1:1 and flag custom fields for field-level mapping.

Time Entries

Fully supported

Time Entries are linked to Tasks (Many-to-One) and carry date, duration, billable flag, hourly rate, and description. Invoices reference Time Entries by invoice_item_id. We preserve the task linkage and billing metadata. The feamster/paymo-mcp tool documents the invoice_item_id relationship that ties entries to invoices.

Invoices

Fully supported

Invoices are generated from Time Entries and carry client, line items, totals, tax, and status. Paymo supports exporting invoices to QuickBooks Online via direct integration. We preserve invoice numbers, line items, and payment status. The client and item names must be matched in QuickBooks on export.

Clients

Fully supported

Clients are separate records linked to Projects and Invoices. Paymo supports exporting the Client list as CSV from the Clients > Table view with column selection. We map Clients to the destination account/contact object and preserve the project association.

Custom Workflows

Mapping required

Introduced in March 2026, Custom Workflows define per-project Kanban status columns. Projects can have different workflow sets. We map each workflow's status set to destination columns, flagging statuses with no direct equivalent. Existing projects using custom columns were auto-migrated to the Workflows feature.

Milestones

Mapping required

Milestones mark key project stages and are tied directly to Task Lists in Paymo. They display after the task list, not at individual task endpoints. We preserve milestone names and their task list association but note that destination display behavior may differ.

Project Templates

Mapping required

Project Templates bundle a project structure including task lists, tasks, and workflows for reuse. Available on Small Office and Business tiers. We migrate the template structure as a project skeleton and note that template-to-active-project conversion depends on destination template handling.

User Assignments

Mapping required

Tasks and Projects carry Assignee fields referencing Users. Paymo's User object includes name, email, and role. We map assignees to destination user records by email, flagging any unmapped users for review.

Discussions

Mapping required

Discussions are project-level comment threads attached to Paymo Projects. We migrate discussion content as comments or activity feed entries in the destination, preserving the chronological order but noting that threaded vs. flat comment structure may differ.

Leave Planner

Mapping required

The Leave Planner is available on the Business plan and manages employee time off. Available hours are used in the scheduling workload view. We map leave records to the destination absence/HR module and preserve the date ranges and leave type classification.

Estimates

Mapping required

Estimates are project-level financial approximations that can be converted to invoices. Available on Small Office and Business tiers. We migrate estimates as draft invoices or structured line items, preserving quantities, rates, and totals.

Expenses

Mapping required

Project expenses are logged separately from time entries and can be billed to clients. We migrate expenses as line items or cost records, preserving amount, date, description, and billable status.

Gotchas

What to watch for in Paymo migrations

Issues we've hit on past Paymo migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

Medium

Custom Workflows require plan-tier mapping

Low

Milestone placement is tied to Task Lists, not tasks

Medium

Invoice export to QuickBooks requires manual client and item matching

High

Free and Solo plan limits restrict project and client counts

Medium

Ghost bookings and leave data are Business-plan gated

How a Paymo migration works

Four steps, Paymo-specific

Connect

API key (via paymoapp.com/api) into Paymo. Scopes limited to read-only on the data we move.

Map

We translate Paymo-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate Paymo quirks before production.

Migrate

Full migration with Paymo rate-limit handling. Rollback available throughout.

FAQ

Paymo migration FAQ

Answers to the questions buyers ask most during Paymo migration scoping. Not seeing yours? Book a call.

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Most Paymo migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

Ready when you are

Migrate Paymo.
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