CRM

Migrate your Prospects CRM data

Stock-aware CRM for B2B wholesalers, distributors, and manufacturers. It ties customer records to live inventory data so sales teams quote only from confirmed stock.

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In its favor

Why people choose Prospects CRM

The signal that keeps Prospects CRM on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

Real-time inventory visibility during quoting stops sales teams from promising stock they do not have, which is the core pain point for product businesses moving from generic CRMs.

Strong native integrations with Unleashed, Katana, Cin7, Xero, QuickBooks Online, Sage 50, and Access Dimensions reduce the need for middleware workarounds.

The Magic Matrix and RFM segmentation tools give sales managers a ready-made prioritisation framework without building it from scratch in a new system.

Per-user pricing with a 4-user minimum keeps costs predictable for small sales teams, especially when compared to per-contact billing models at scale.

Customers describe the interface as intuitive and easy to navigate, reducing the onboarding friction that typically derails CRM adoption in smaller sales organisations.

The marketing functions are described as underpowered by multiple reviewers, pushing teams that need campaign automation to pair it with a dedicated marketing platform or leave entirely.

Some users report connectivity issues and CRM stability concerns that create friction during high-activity selling periods.

A number of reviewers flag limited features compared to broader CRM platforms, noting that growing teams eventually outpace what the stock-aware feature set covers.

Some reviewers identify the platform as inefficient or limiting for their specific workflows, suggesting the product is tailored to a specific vertical rather than broadly applicable.

Reasons to switch

Why people leave Prospects CRM

The recurring reasons buyers give for replacing Prospects CRM. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where Prospects CRM fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

Tight integration with back-office inventory platforms eliminates double-entry and phantom quoting.Magic Matrix scoring gives sales managers a built-in prioritisation lens without additional configuration.Strong rating across G2, Trustpilot, Capterra, and GetApp indicates consistent product-market fit for its niche.Seamless Xero and QuickBooks Online sync means financial data stays current without manual reconciliation.Real-time inventory data in quotes builds customer trust by preventing out-of-stock promises.

Weaknesses

Marketing automation is deliberately limited, pushing teams with campaign needs to a separate platform.Connectivity issues and CRM stability concerns appear in reviews, particularly under load.Feature set is narrower than broad CRMs, which can constrain teams that grow beyond pure sales workflows.Limited API documentation makes custom integration work harder to plan and execute.

Where it works

B2B product businesses (wholesalers, distributors, manufacturers) where quoting accuracy depends on confirmed stock levels rather than estimates.Small sales teams (typically under 10 users) at growing distributors and manufacturers who need structured customer prioritization without building scoring frameworks from scratch.Companies already using compatible back-office platforms—Unleashed, Katana, Cin7, Xero, QuickBooks Online, Sage 50, Access Dimensions—where native integrations eliminate manual double-entry.Sales environments where preventing out-of-stock promises is a daily operational risk and customer trust depends on quote accuracy.UK and European B2B product businesses comfortable with GBP pricing and local accounting software integration.

Where it struggles

Marketing-driven organisations requiring campaign automation, lead nurturing sequences, or email marketing workflows native within the CRM.Teams experiencing high-volume selling periods where connectivity issues and stability concerns create friction during critical trading windows.Growing businesses where sales teams are expanding beyond pure sales workflows into service, project, or broader operational management.Companies relying on custom API integrations or requiring comprehensive API documentation to plan and execute non-standard connections.Organisations evaluating this alongside broader CRM platforms and finding the feature set narrower than their current or projected needs.

Pricing tiers

Prospects CRM pricing overview

Prospects CRM uses per-user pricing with a minimum of 4 users on the Professional tier. Additional users are added at a fixed monthly rate, making it straightforward to budget as the team grows. Published pricing is available on the official website; enterprise tiers and feature add-ons require a sales conversation.

Starter

Tier 1 of 2

£177/month

What's included

Core CRM functionalityContact and company managementPipeline managementBasic reportingEmail support

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Pricing is informational. FlitStack AI does not bill on Prospects CRM's schedule — see our quote-based pricing →

What gets migrated

Prospects CRM object support

Object-by-object support for Prospects CRM migrations. Per-pair details surface during scoping.

Contacts

Fully supported

Standard contact record with name, email, phone, address, and company association. Exports cleanly as CSV. We map each field 1:1 to the destination Contact object and flag any custom properties for manual review.

Companies

Fully supported

Company-level record holds billing address, industry, and size data. Linked to Contacts via a one-to-many relationship. We preserve the relationship at import time using the destination CRM's account-to-contact linking mechanism.

Deals

Mapping required

Deals in Prospects CRM carry pipeline stage, value, close date, and owner assignment. The Magic Matrix score is stored as a custom field on the Deal. We map standard fields directly and carry the Magic Matrix score as a custom numeric field in the destination CRM.

Pipelines

Mapping required

Prospects CRM supports custom pipeline stages tailored to the sales process. Stage names and order vary per customer. We extract the full stage list during discovery and map each to an equivalent stage in the destination pipeline, flagging any stage logic or automation attached to them.

Products

Fully supported

Product records include SKU, description, pricing, and stock level when connected to integrated inventory platforms. We export the full product catalogue as a separate object and link it to Deals via the imported product ID.

Orders

Mapping required

Historical order data links Customers to Products with quantities, values, and timestamps. Orders map as Opportunities with line items in most destination CRMs. We normalise the order structure into a format the target system can ingest.

Activities

Mapping required

Activity history includes calls, emails, and notes linked to Contacts or Deals. The schema is flat rather than nested, so we flatten the export and reconstruct activity timelines in the destination CRM.

RFM Segments

Mapping required

RFM (Recency, Frequency, Monetary) segmentation is a Prospect CRM feature that scores customer groups. This is a calculated value not present in standard CRMs. We export it as a custom Contact property and document the segment definitions for manual reassignment in the destination system.

Users

Fully supported

User records include name, email, and role. Owner assignments on Deals and Activities reference these records. We export the user list and map to the destination user IDs, flagging any inactive users for archival handling.

Gotchas

What to watch for in Prospects CRM migrations

Issues we've hit on past Prospects CRM migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

High

Inventory integrations must be active before migration scoping

Medium

Magic Matrix and RFM scores require manual reconfiguration in destination

Medium

Pipeline stage names are customer-defined and non-standard

Low

Historical order data structure varies with connected accounting platforms

How a Prospects CRM migration works

Four steps, Prospects CRM-specific

Connect

Not publicly documented into Prospects CRM. Scopes limited to read-only on the data we move.

Map

We translate Prospects CRM-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate Prospects CRM quirks before production.

Migrate

Full migration with Prospects CRM rate-limit handling. Rollback available throughout.

FAQ

Prospects CRM migration FAQ

Answers to the questions buyers ask most during Prospects CRM migration scoping. Not seeing yours? Book a call.

Can't find your answer?

Walk through your Prospects CRM migration with a real engineer — 30 minutes, free, written quote within 24 hours.

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Most Prospects CRM migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

Ready when you are

Migrate Prospects CRM.
Without the rebuild.

Free scoping call with a migration engineer. Tell us about your Prospects CRM setup and destination — written quote back within a business day.

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