CRM

Migrate your Planfix data

All-in-one business management platform covering projects, tasks, CRM, and finance for small to mid-sized teams. Highly customizable but steep learning curve.

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In its favor

Why people choose Planfix

The signal that keeps Planfix on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

One platform replaces five separate tools — teams consolidate CRM, project management, HR, and finance into a single workspace without paying for integrations.

Unlimited tasks and projects on paid plans means growing teams never hit a record-count ceiling the way they do with entry-level CRMs.

Free tier with up to 5 users lets small teams and freelancers validate the platform before committing to a per-user paid plan.

Highly customizable workflows and custom fields allow the platform to adapt to vertical-specific processes without requiring developer resources.

Scripting and automation features let non-technical users build multi-step sequences triggered by task or contact events.

The interface is dense and unintuitive for new users; several reviewers cite a steep learning curve and frequent need for implementation partners.

Reports and dashboards are functional but primitive compared to dedicated BI tools, frustrating data-driven teams.

Mobile app capabilities are limited to core task and contact viewing; advanced features like script testing and custom report building require desktop.

Customer support responsiveness varies; smaller account holders report slower ticket resolution times.

Reasons to switch

Why people leave Planfix

The recurring reasons buyers give for replacing Planfix. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where Planfix fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

All-in-one platform reduces tool sprawl across CRM, PM, HR, and financePer-user pricing with unlimited tasks and projects on paid plansDeeply customizable workflows without requiring developer resourcesFree tier for up to 5 users enables low-risk evaluationScripting and automation support for non-technical workflow builders

Weaknesses

Dense, unintuitive interface creates a steep learning curve for new usersReports and analytics are basic compared to dedicated BI toolsMobile app lacks full feature parity with the desktop versionScript and Process objects are not portable between platformsSmaller accounts report slower customer support response times

Where it works

Small to mid-sized teams (1–250 users) that want to consolidate CRM, project management, HR, and finance into a single workspace without paying for multiple SaaS subscriptionsOrganizations with customizable workflow needs that lack developer resources — non-technical users can build multi-step automation sequences through scripts and process triggersGrowing teams that frequently hit record-count ceilings on entry-level CRMs — Planfix paid plans include unlimited tasks and projects regardless of volumeField service or delivery teams needing mobile task management with GPS navigation, on-site form completion, and time logging from mobile devicesOperations-heavy teams in logistics, production, or service industries that need to centralize multichannel communications (email, messengers, social) into task-based threads

Where it struggles

Data-driven teams that require sophisticated analytics, custom dashboards, or BI-level reporting — Planfix reports and analytics are described as primitive compared to dedicated BI toolsOrganizations requiring deep third-party integrations beyond Zapier — the native integration library is limited, and API rate limits (50K–100K req/month depending on tier) constrain heavy automationSmall accounts that need responsive customer support — smaller account holders report slower ticket resolution times compared to premium support available on higher tiersTeams requiring full feature parity between mobile and desktop — the mobile app supports core task viewing and time logging but lacks custom report building and script testing available on desktopTeams with complex multi-system architectures needing to export or import data frequently — the report-based CSV export and per-account auth tokens add friction compared to standard webhook or event-driven integrations

Pricing tiers

Planfix pricing overview

Planfix uses a per-user, annual billing model with four tiers. The Free plan is unlimited in records but capped at 5 users. Paid tiers range from $8 to $28 per user per month, adding higher API rate limits, more processes and templates, and additional storage as the tier increases.

Free

Tier 1 of 4

$0

What's included

Up to 5 usersUnlimited tasks and projectsBasic features5 GB cloud storage totalEmail support

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Pricing is informational. FlitStack AI does not bill on Planfix's schedule — see our quote-based pricing →

What gets migrated

Planfix object support

Object-by-object support for Planfix migrations. Per-pair details surface during scoping.

Tasks

Fully supported

Tasks are Planfix's core record type. They support custom statuses, assignees, checklists, comments, time logs, and file attachments. We migrate tasks 1:1 via the REST API, preserving custom field values, subtask hierarchies, and linked contacts.

Projects

Fully supported

Projects group tasks and carry their own custom fields, dates, and assignees. Planfix allows unlimited projects on paid tiers. We carry over project templates, task structures, and dependency links during migration.

Contacts

Fully supported

Contacts are the CRM backbone in Planfix. Each contact has a profile card with contact info, linked tasks, files, and a history log. We export contact records including all custom properties and relationship links.

Custom Fields

Mapping required

Planfix supports extensive custom fields including text, number, date, dropdown, checkbox, and File types. Because every workspace configures fields differently, we snapshot the field schema first and build a field-level mapping table before transforming records.

Workgroups

Mapping required

Workgroups are organizational units that group users and set shared permissions. Plan X allows up to 100 workgroups. We map workgroup memberships and roles, noting that these may need to be recreated in the destination if the target platform uses a different permission model.

Reports

Mapping required

Reports are built with Planfix's report builder and can be exported as CSV or XLSX. Saved report definitions are not directly portable; we export the underlying data and recommend rebuilding complex reports at the destination. Plan X includes 500 saved reports.

Processes and Scripts

Not in this platform

Planfix's Process and Script objects define automated multi-step workflows triggered by events. These are tightly coupled to Planfix's internal execution engine and cannot be reliably exported or replayed in other platforms. We document the script logic for manual recreation.

Time Logs

Fully supported

Time logged against tasks (via timers or manual entry) is exported as a structured field on the task record. We preserve the duration, date, and user attribution for each time entry.

Document Templates

Mapping required

Document templates use XLSX/XLSM files with template variables to generate output documents. The template files themselves can be exported; variable mappings are workspace-specific and may need field reference updates at the destination.

Whiteboard Diagrams

Not in this platform

Whiteboards store block-based diagrams created in Planfix's Whiteboard feature. There is no documented export format for whiteboard content, so these records are flagged as non-migratable.

Planner Views

Mapping required

Planners are calendar-based views of tasks. Saved planner configurations (filters, groupings, date ranges) are user-specific. We export the underlying task data but cannot preserve personal planner layouts.

Gotchas

What to watch for in Planfix migrations

Issues we've hit on past Planfix migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

High

Custom field schemas vary per workspace

High

API rate limits are tier-gated and low

Medium

Task visibility filters cause apparent data loss

Medium

Process and Script objects are not portable

Low

Whiteboard content has no export path

How a Planfix migration works

Four steps, Planfix-specific

Connect

Token-based authentication with scoped access levels — tokens can be restricted to specific scopes per the Planfix help docs. API access requires a paid or premium account; free accounts cannot use the API. into Planfix. Scopes limited to read-only on the data we move.

Map

We translate Planfix-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate Planfix quirks before production.

Migrate

Full migration with Planfix rate-limit handling. Rollback available throughout.

FAQ

Planfix migration FAQ

Answers to the questions buyers ask most during Planfix migration scoping. Not seeing yours? Book a call.

Can't find your answer?

Walk through your Planfix migration with a real engineer — 30 minutes, free, written quote within 24 hours.

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Most Planfix migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

Ready when you are

Migrate Planfix.
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