CRM migration
Field-level mapping, validation, and rollback between LEAP and HighLevel. We move data and schema; workflows are rebuilt natively in HighLevel.
LEAP
Source
HighLevel
Destination
Compatibility
12 of 12
objects map 1:1 between LEAP and HighLevel.
Complexity
BStandard
Timeline
48–72 hours
Overview
LEAP is a practice-management platform built around legal-specific concepts — Matters, Documents, Trust Accounts, Cost Recovery Codes, and Fee Task Codes — that do not map directly into HighLevel's contact-centric CRM architecture. HighLevel uses Contacts, Companies, Opportunities, and Pipelines as its core objects, with a Workflow engine replacing LEAP's matter-level automations. FlitStack AI maps LEAP's Contact records to HighLevel Contacts, LEAP Companies to HighLevel Companies, and LEAP Matters into a structured set of HighLevel custom fields and tags — because no native Opportunity type replicates the full matter lifecycle. We carry over all contact details, matter references, document metadata, and trust ledger entries that can be expressed in HighLevel's schema. Workflows, document templates, and billing rules cannot migrate and must be rebuilt in HighLevel's Workflow Builder and Opportunities model. Migration runs via API with a staged import sequence: Contacts first, then Companies, then Opportunities with custom field expansion, followed by a delta-pickup window capturing any in-flight changes during cutover.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a LEAP object lands in HighLevel, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
LEAP
Contact
HighLevel
Contact
1:1LEAP Contact maps 1:1 to HighLevel Contact. All standard fields (name, email, phone, address) migrate as direct fields. The LEAP Contact ID is stored as a custom field (Source_System_ID__c) for delta-run de-duplication and traceability back to the LEAP matter.
LEAP
Company
HighLevel
Company
1:1LEAP Company maps to HighLevel Company. Company name, website, industry, phone, and address fields migrate as direct fields. Parent-child company relationships in LEAP are preserved in HighLevel using the Parent Company lookup on the Company record.
LEAP
Matter
HighLevel
Custom Object or Opportunity + Tags
1:1LEAP Matter has no native equivalent in HighLevel. We map it as a set of custom fields on the related Contact and Company records — Matter_Number__c, Matter_Title__c, Matter_Status__c, and Matter_Type__c — plus tags applied to the contact to reflect matter classification. For matters with active billing, an Opportunity is created to represent the matter as a revenue line.
LEAP
Trust Account Entry
HighLevel
Custom Fields on Contact / Note
1:1LEAP Trust Accounts track client funds held in trust — a legal-specific accounting construct with no HighLevel equivalent. Trust ledger entries are preserved as a read-only custom field set (Trust_Balance__c, Last_Trust_Posting__c) and as a Note attachment on the Contact record for auditor reference. This is not a billing mechanism in HighLevel.
LEAP
Document
HighLevel
Files attached to Contact / Company
1:1LEAP documents (stored within matters) are exported and re-uploaded as HighLevel Files attached to the corresponding Contact or Company record. Document metadata (creation date, author, matter reference) is stored in a custom field (Document_Matter_Reference__c) so the legal context is preserved even though the native matter structure does not exist in HighLevel.
LEAP
Fee Task Code
HighLevel
Custom Field on Opportunity / Task
1:1LEAP Fee Task Codes define the billing task types for legal work — these map to a custom pick-list field (Fee_Task_Code__c) on HighLevel Opportunities and Tasks. The code definitions are exported as a value-mapping table so your team can re-establish the pick-list options in HighLevel's field settings before migration finalizes.
LEAP
Cost Recovery Code
HighLevel
Custom Field on Opportunity
1:1LEAP Cost Recovery Codes track disbursements chargeable to clients. These migrate as a custom multi-select pick-list field (Cost_Recovery_Code__c) on HighLevel Opportunities. Not all LEAP cost codes will have direct HighLevel equivalents — codes that have no mapping are flagged for manual review before migration commits.
LEAP
Timesheet / Staff Performance
HighLevel
Task records on Contact
1:1LEAP Timesheet data is legal-industry staff time tracking with no native HighLevel equivalent. Time entries are migrated as read-only Notes attached to the relevant Contact and/or Opportunity, labeled with the date, staff name, and duration. HighLevel's native Tasks can represent follow-up items but do not replace LEAP's billing-grade timesheet engine.
LEAP
User / Staff
HighLevel
User
1:1LEAP staff users map to HighLevel users by email match. Unmatched LEAP staff members are flagged before migration — your team either creates the HighLevel user first or assigns their records to a designated fallback owner. Active/inactive status is preserved in a custom field (LEAP_User_Status__c).
LEAP
Tag / Label
HighLevel
Tag
1:1LEAP matter-level tags and labels migrate as HighLevel Tags applied to the relevant Contact and Company records. Tags from different LEAP contexts (billing tags vs matter-type tags) are prefixed in HighLevel (e.g., BILLING_ClientType or MATTER_Status) to preserve organizational meaning without creating separate tag namespaces.
LEAP
Calendar / Appointment
HighLevel
Appointment / Calendar Event
1:1LEAP calendar entries associated with contacts migrate as HighLevel Appointments, preserving original start/end times, attendees, and the contact link. Appointment notes are carried over in the description field. Standalone calendar entries without a contact link are migrated as HighLevel Tasks.
LEAP
Custom Field (object-level)
HighLevel
Custom Field
1:1LEAP custom fields added to Contact, Company, or Matter objects migrate as HighLevel custom fields on the equivalent object. Each custom field requires a HighLevel field to be created before the migration run — we generate a custom field creation plan as part of the migration package so your HighLevel admin can pre-provision the schema.
| LEAP | HighLevel | Compatibility | |
|---|---|---|---|
| Contact | Contact1:1 | Fully supported | |
| Company | Company1:1 | Fully supported | |
| Matter | Custom Object or Opportunity + Tags1:1 | Fully supported | |
| Trust Account Entry | Custom Fields on Contact / Note1:1 | Fully supported | |
| Document | Files attached to Contact / Company1:1 | Fully supported | |
| Fee Task Code | Custom Field on Opportunity / Task1:1 | Fully supported | |
| Cost Recovery Code | Custom Field on Opportunity1:1 | Fully supported | |
| Timesheet / Staff Performance | Task records on Contact1:1 | Fully supported | |
| User / Staff | User1:1 | Fully supported | |
| Tag / Label | Tag1:1 | Fully supported | |
| Calendar / Appointment | Appointment / Calendar Event1:1 | Fully supported | |
| Custom Field (object-level) | Custom Field1:1 | Fully supported |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
LEAP gotchas
Document export capped at 100 records per batch
Single-source datafile migration policy
Trust accounting jurisdiction rules vary by region
No published API rate limits or bulk endpoints
HighLevel gotchas
Sub-account architecture creates isolated data silos per client
Usage-based telecom and AI costs are not in the subscription price
Workflows have no native equivalent in most destination CRMs
API rate limits cap bulk migration throughput at 100 requests per 10 seconds per sub-account
White-label configuration and branding assets do not export via API
Pair-specific challenges
Migration approach
Audit LEAP data model and custom field inventory
Before any data moves, FlitStack reviews your LEAP setup — identifying all active contacts, companies, matters, custom fields, trust account records, and fee/cost codes. We produce a data inventory spreadsheet showing record counts per object, custom field names and types, and any records flagged as inactive or archived. This audit determines whether your migration falls into the lower or upper pricing tier and surfaces the custom field creation list your HighLevel admin needs to provision before step 3.
Create HighLevel custom fields and field schema
Using the audit output from step 1, your HighLevel admin (or FlitStack's implementation team) creates all required custom fields in HighLevel's Settings > Business Info section. This includes Matter_Number__c, Matter_Status__c, Matter_Type__c, Fee_Task_Code__c, Cost_Recovery_Code__c, Trust_Balance__c, Original_Create_Date__c, and Source_System_ID__c on Contact and Opportunity objects. We deliver an exact field specification sheet with field type, pick-list values, and required/optional status so nothing is created incorrectly. This step is the longest lead time in the migration — schema errors caught after data loads require a re-run.
Resolve LEAP users to HighLevel users by email
LEAP staff members are matched to HighLevel users by email address. Unmatched staff are flagged with a resolution report — your team either creates the HighLevel user account first or assigns the staff's records to a designated fallback owner. No LEAP record migrates without a resolvable owner; this prevents orphaned matter assignments in HighLevel. The owner resolution report is reviewed and signed off before the migration sample run begins.
Run sample migration with field-level diff
A representative slice of records — typically 100–300 spanning contacts, companies, matters, and a few appointments — migrates first. We generate a field-level diff showing source value, mapped destination value, and any transformation applied. You verify that Matter_Status maps to the correct HighLevel pipeline stage, that Trust_Balance appears on the contact record, and that tags carry the correct LEAP context prefix. Sample approval gates the full migration run; no full migration commits without your sign-off on the sample diff.
Execute full migration with delta-pickup window
Full migration runs against HighLevel's API using Bulk Actions for large record sets. A delta-pickup window (typically 24–48 hours after initial load) captures any contacts or matters modified in LEAP during the cutover period. An audit log records every operation — insert, update, skip, error — with row-level detail. If reconciliation fails, one-click rollback reverts all migrated records to pre-migration state. Your team continues working in LEAP throughout the migration window; FlitStack requires scoped read access only.
Platform deep dives
LEAP
Source
Strengths
Weaknesses
HighLevel
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. 2 of 8 objects need a mapping; the rest are 1:1.
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across LEAP and HighLevel.
Object compatibility
2 of 8 objects need a mapping; the rest are 1:1.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
LEAP: Not publicly documented.
Data volume sensitivity
LEAP doesn't expose a bulk API — REST + parallelization used for high-volume runs.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
Pick a category, then your source and destination platforms.
Category
FAQ
Answers to the questions buyers ask most during LEAP to HighLevel migration scoping. Not seeing yours? Book a call.
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