CRM

Migrate your Wetroo data

WhatsApp-native sales CRM for Indian SMBs that embeds pipeline management directly into chat conversations, with tiered per-owner pricing and automation templates.

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In its favor

Why people choose Wetroo

The signal that keeps Wetroo on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

WhatsApp-first CRM combines chat and pipeline management in a single interface, eliminating tab-switching for sales teams that live in messaging apps.

Per-owner pricing model instead of per-seat means adding team members does not increase the bill, appealing to growing SMBs with expanding headcount.

Ready-to-use automation playbooks and templates reduce setup time for teams without dedicated CRM administrators or technical resources.

Free mobile app on iOS and Android extends CRM access to field sales reps without requiring desktop access or additional licenses.

Integration with 200+ business tools through Flow Connect positions Wetroo as a hub for teams already using disjointed marketing and finance stacks.

Multiple reviews report the software contains persistent glitches that degrade reliability and disrupt daily sales workflows.

Support response times averaging 2–3 days create friction when production issues arise, with users describing slow ticket resolution.

Missing or inadequate MIS and reporting features prevent teams from getting a clear pipeline overview, driving users toward platforms with stronger analytics.

WhatsApp automation can get stuck without resolution, and users report inability to get working fixes from the support team.

Limited notification options and missing workflow controls force teams to build manual workarounds that reduce the value of the automation claim.

Reasons to switch

Why people leave Wetroo

The recurring reasons buyers give for replacing Wetroo. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where Wetroo fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

WhatsApp-native CRM positions chat as the primary sales channel, not an add-on integration.Per-owner pricing is predictable and scales without per-seat cost increases.Mobile apps on iOS and Android extend full pipeline access to field teams.Built-in automation templates reduce configuration time for non-technical users.24/7 support is included on all plans with published CSAT metrics.

Weaknesses

Software stability concerns cited across multiple reviews — glitches and reliability issues affect daily workflows.Support responsiveness averaging 2–3 days lags behind competing CRM platforms.Reporting and MIS features are insufficient for teams requiring detailed pipeline analytics.API documentation is minimal and publicly undocumented, limiting custom integration options.WhatsApp-specific automation can fail silently without adequate alerting or recovery mechanisms.

Where it works

Indian SMBs with 1–50 employees whose sales teams conduct most customer conversations on WhatsApp and want to avoid tab-switching between messaging and CRM.Growing teams that need predictable per-owner pricing without per-seat cost increases as headcount scales.Non-technical sales managers who rely on ready-made automation playbooks rather than building workflows from scratch.Field sales representatives who need mobile access to pipeline and contacts without requiring desktop access.Small businesses already using WhatsApp Business API for outreach and seeking a single tool to manage leads and conversations.

Where it struggles

Teams requiring comprehensive MIS reports and pipeline analytics dashboards to monitor performance and forecast revenue.Businesses where software reliability is critical, given multiple reviews citing persistent glitches that disrupt daily sales workflows.Organizations needing responsive technical support, as response times averaging 2–3 days create significant friction during production issues.Companies requiring robust API documentation and custom integration capabilities, given the minimal and undocumented API.Sales operations requiring real-time notifications and reliable workflow alerts, where automation failures without recovery mechanisms cause data gaps.

Pricing tiers

Wetroo pricing overview

Wetroo uses a per-owner pricing model with no per-seat charges. All plans include up to 20 teams per owner. Annual billing offers approximately 30% savings compared to monthly rates. There are no published per-seat surcharges, module add-ons, or volume-based tier increases in the public pricing documentation.

Basic

Tier 1 of 3

₹999/month (₹9,999/year, ₹2,999/quarter)

What's included

Simplified Sales CRM and integrationsOwner + 20 Teams includedReady-to-use automation templates24/7 supportFree mobile app (iOS and Android)

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Pricing is informational. FlitStack AI does not bill on Wetroo's schedule — see our quote-based pricing →

What gets migrated

Wetroo object support

Object-by-object support for Wetroo migrations. Per-pair details surface during scoping.

Contacts

Fully supported

Wetroo stores standard contact records with name, phone, email, and custom fields. We extract contacts via API using the contact list endpoints and map them directly to the destination's Contact object with all standard fields preserved.

Leads

Fully supported

Leads are captured through WhatsApp conversations and qualified via Wetroo's lead qualification workflows. We extract lead records including lead status, source, and qualification score, and map them to the destination Lead object preserving the original status enum.

Deals

Fully supported

Deals in Wetroo are tied to pipeline stages and can be created from within WhatsApp chat threads. We extract deal records including associated contact, deal value, stage, and owner, and recreate them in the destination with stage mapping applied.

Pipelines

Mapping required

Wetroo pipelines use custom stage names tied to WhatsApp workflow triggers. We map Wetroo stage names to destination stage equivalents during migration, flagging any stages with no direct match for customer review before import.

Pipeline Stages

Mapping required

Stage order and naming are customer-defined in Wetroo. We preserve the original sequence and names as a custom field on the destination deal record, then map to the destination's standard stage values.

WhatsApp Conversations

Not in this platform

Conversation history and chat transcripts are stored in WhatsApp's infrastructure, not Wetroo's. We do not migrate WhatsApp conversation threads; only the structured contact and deal records originating from those conversations are transferred.

Automation Sequences

Mapping required

Wetroo's automation playbooks and sequence triggers are JSON-configured workflows. We export sequence names, trigger conditions, and step definitions as a structured export for manual reimplementation in the destination platform, as sequence logic does not transfer 1:1 across CRM systems.

Custom Fields

Mapping required

Wetroo supports custom fields on Contacts, Leads, and Deals. We discover custom field definitions via the API before migration, include them in the field mapping phase, and recreate them on the destination object before data import.

Users and Owners

Mapping required

Wetroo assigns an Owner to each Deal and Lead. Owner records include name and email. We map Wetroo owners to corresponding user emails in the destination, creating new users where no match exists and flagging unmapped owners for customer resolution.

Teams

Mapping required

Wetroo's per-owner pricing includes team assignment. Team membership records are extracted as a relational export and re-created in the destination, with team names and member lists preserved as custom groupings.

Gotchas

What to watch for in Wetroo migrations

Issues we've hit on past Wetroo migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

High

No documented public API rate limits or quota structure

High

WhatsApp conversation history is not exportable from Wetroo

Medium

Automation sequences do not transfer 1:1 to destination CRMs

Medium

Support SLA and escalation paths are undocumented

Low

Pricing page uses INR; annual discounts are tiered inconsistently

How a Wetroo migration works

Four steps, Wetroo-specific

Connect

API key (header-based) into Wetroo. Scopes limited to read-only on the data we move.

Map

We translate Wetroo-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate Wetroo quirks before production.

Migrate

Full migration with Wetroo rate-limit handling. Rollback available throughout.

FAQ

Wetroo migration FAQ

Answers to the questions buyers ask most during Wetroo migration scoping. Not seeing yours? Book a call.

Can't find your answer?

Walk through your Wetroo migration with a real engineer — 30 minutes, free, written quote within 24 hours.

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Most Wetroo migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

Ready when you are

Migrate Wetroo.
Without the rebuild.

Free scoping call with a migration engineer. Tell us about your Wetroo setup and destination — written quote back within a business day.

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