Migrate your Rocket Matter data
Cloud-based legal practice management platform with integrated billing, trust accounting, and time tracking built for solo-to-mid-size law firms since 2008.
In its favor
Why people choose Rocket Matter
The signal that keeps Rocket Matter on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Rocket Matter bundles matter management, billing, and trust accounting in one platform at $49/user/month, avoiding the need for separate billing software that Clio and PracticePanther often require as add-ons.
The QuickBooks integration is marketed as industry-leading, letting firms keep accounting in QuickBooks while Rocket Matter handles practice management, time tracking, and invoicing without double-entry reconciliation.
Batch billing and evergreen retainer features appeal to high-volume firms that need to invoice clients quickly without manually assembling each bill.
A free 10-day trial with no credit card required and a $399 setup fee that includes data migration lowers the barrier for solo practitioners evaluating the platform.
Document automation with merge fields allows firms to generate client letters, engagement agreements, and invoices from templates, reducing retyping on standard legal documents.
G2 and Capterra reviewers report functionality issues with specific features alongside inadequate responsiveness from customer support on complex issues.
Users find Rocket Matter's customization options limited, making it difficult to adapt the platform to specialized practice areas or non-standard workflows.
Mobile app usability is cited as a constraint, with some reviewers noting the mobile experience does not match the desktop feature set for attorneys working offsite.
The platform lacks deep integrations with some third-party tools that mid-size firms require, such as advanced eDiscovery, court filing systems, or niche practice management add-ons.
Some reviewers note that as their firm grows, Rocket Matter's reporting and analytics lack the depth available in enterprise competitors, particularly for KPI tracking across multiple office locations.
Reasons to switch
Why people leave Rocket Matter
The recurring reasons buyers give for replacing Rocket Matter. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where Rocket Matter fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
Rocket Matter pricing overview
Rocket Matter uses a per-user-per-month model starting at $49 for the Essentials tier with a $399 setup fee. Professional tier runs $79/user/month and adds unlimited automations, document templates, and marketing tools. Premier pricing is not publicly listed and requires a sales inquiry for custom quotes on larger firm deployments.
Essentials
Tier 1 of 3
$49/user/month (billed annually)
What's included
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What gets migrated
Rocket Matter object support
Object-by-object support for Rocket Matter migrations. Per-pair details surface during scoping.
Matters
Fully supportedThe primary case object in Rocket Matter. Matters contain nested Tasks, Events, Notes, and Expenses. We migrate Matters with their status, practice area, assigned attorney, billing rate, and any matter-level custom fields. Matter templates are preserved as data rather than template objects.
Contacts
Fully supportedClient records that may have associated Contact Custom Fields, addresses, phone numbers, and email addresses. We map Contacts 1:1 and preserve any custom field values using the destination system's equivalent custom field mechanism.
Time Entries
Fully supportedBillable time entries linked to Matters. Each entry carries a date, duration, billing rate, description, and billing status (billable/non-billable). We preserve the full time entry history including any adjustments or write-offs.
Trust Accounts
Mapping requiredLegal-specific IOLTA trust accounts with ledger entries showing deposits, withdrawals, and running balances. Trust accounting compliance varies by state bar rules. We migrate the trust ledger and flag any balance discrepancies that need reconciliation before go-live.
Documents
Mapping requiredUploaded files and folders attached to Matters. Rocket Matter supports third-party DMS integrations (NetDocuments, Dropbox, Box). We migrate document metadata and binary files; linked DMS content may require re-linking in the destination system.
Custom Fields
Mapping requiredBoth Matter Custom Fields and Contact Custom Fields are supported. Select List, text, date, and numeric field types are available. We map custom field values field-by-field and flag any Select List values that do not have an exact match in the destination system.
Invoices
Fully supportedBills generated from time entries and expenses using batch billing. Invoice history including payments, write-offs, and outstanding balances is migrated. We preserve the full invoice record so firms can reference historical billing data after migration.
Users and Team Members
Mapping requiredUser records with roles, permissions, and billing rate assignments. We migrate user accounts and map roles to the destination system's permission model. Owners assigned to Matters are remapped to the corresponding user in the new platform.
Tasks
Fully supportedTask records tied to Matters with assignees, due dates, and completion status. Tasks can have dependencies in workflow automations. We preserve task data and flag workflow-dependent tasks that require rebuilding in the destination platform.
Events
Fully supportedCalendar events associated with Matters or standalone. Rocket Matter supports court date tracking and deadline reminders. We migrate events with their date, time, associated matter, and invitee information.
Workflows and Automations
Mapping requiredWorkflows with task dependencies are available on higher tiers. Conditional automation rules do not export cleanly. We document the existing workflow logic and provide a mapping guide for rebuilding equivalent automations in the destination system.
Online Payments
Mapping requiredRocket Matter Pay processes credit cards and e-checks. Payment history is stored but tied to Rocket Matter's payment processor. We migrate payment records and flag that the payment processor relationship does not transfer to the new platform.
Intake Forms
Mapping requiredCustom intake forms are available on higher tiers. Form definitions include custom field logic and conditional questions. We extract the form structure and map it to the destination system's intake form builder.
Document Templates
Mapping requiredTemplates using merge fields to populate client-specific documents. Rocket Matter supports 5-10 templates depending on tier. We extract template content and field mappings for translation to the destination system's template format.
Reports
Mapping requiredPrebuilt reports include Productivity per User, Origination, and Matter Budget reports. Custom report definitions are not exported via API. We migrate report data snapshots and provide a reference list of the standard reports for manual recreation.
| Object | Support | Notes |
|---|---|---|
| Matters | Fully supported | The primary case object in Rocket Matter. Matters contain nested Tasks, Events, Notes, and Expenses. We migrate Matters with their status, practice area, assigned attorney, billing rate, and any matter-level custom fields. Matter templates are preserved as data rather than template objects. |
| Contacts | Fully supported | Client records that may have associated Contact Custom Fields, addresses, phone numbers, and email addresses. We map Contacts 1:1 and preserve any custom field values using the destination system's equivalent custom field mechanism. |
| Time Entries | Fully supported | Billable time entries linked to Matters. Each entry carries a date, duration, billing rate, description, and billing status (billable/non-billable). We preserve the full time entry history including any adjustments or write-offs. |
| Trust Accounts | Mapping required | Legal-specific IOLTA trust accounts with ledger entries showing deposits, withdrawals, and running balances. Trust accounting compliance varies by state bar rules. We migrate the trust ledger and flag any balance discrepancies that need reconciliation before go-live. |
| Documents | Mapping required | Uploaded files and folders attached to Matters. Rocket Matter supports third-party DMS integrations (NetDocuments, Dropbox, Box). We migrate document metadata and binary files; linked DMS content may require re-linking in the destination system. |
| Custom Fields | Mapping required | Both Matter Custom Fields and Contact Custom Fields are supported. Select List, text, date, and numeric field types are available. We map custom field values field-by-field and flag any Select List values that do not have an exact match in the destination system. |
| Invoices | Fully supported | Bills generated from time entries and expenses using batch billing. Invoice history including payments, write-offs, and outstanding balances is migrated. We preserve the full invoice record so firms can reference historical billing data after migration. |
| Users and Team Members | Mapping required | User records with roles, permissions, and billing rate assignments. We migrate user accounts and map roles to the destination system's permission model. Owners assigned to Matters are remapped to the corresponding user in the new platform. |
| Tasks | Fully supported | Task records tied to Matters with assignees, due dates, and completion status. Tasks can have dependencies in workflow automations. We preserve task data and flag workflow-dependent tasks that require rebuilding in the destination platform. |
| Events | Fully supported | Calendar events associated with Matters or standalone. Rocket Matter supports court date tracking and deadline reminders. We migrate events with their date, time, associated matter, and invitee information. |
| Workflows and Automations | Mapping required | Workflows with task dependencies are available on higher tiers. Conditional automation rules do not export cleanly. We document the existing workflow logic and provide a mapping guide for rebuilding equivalent automations in the destination system. |
| Online Payments | Mapping required | Rocket Matter Pay processes credit cards and e-checks. Payment history is stored but tied to Rocket Matter's payment processor. We migrate payment records and flag that the payment processor relationship does not transfer to the new platform. |
| Intake Forms | Mapping required | Custom intake forms are available on higher tiers. Form definitions include custom field logic and conditional questions. We extract the form structure and map it to the destination system's intake form builder. |
| Document Templates | Mapping required | Templates using merge fields to populate client-specific documents. Rocket Matter supports 5-10 templates depending on tier. We extract template content and field mappings for translation to the destination system's template format. |
| Reports | Mapping required | Prebuilt reports include Productivity per User, Origination, and Matter Budget reports. Custom report definitions are not exported via API. We migrate report data snapshots and provide a reference list of the standard reports for manual recreation. |
Gotchas
What to watch for in Rocket Matter migrations
Issues we've hit on past Rocket Matter migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
Trust account ledgers require IOLTA compliance verification before go-live
Batch billing data carries forward write-off history that can affect revenue reporting
Document automation templates use merge field syntax that is Rocket Matter-specific
Workflow automations with task dependencies do not export via API
User billing rate tables are tied to matter-level assignments, not global rate cards
| Severity | Issue |
|---|---|
| High | Trust account ledgers require IOLTA compliance verification before go-live |
| Medium | Batch billing data carries forward write-off history that can affect revenue reporting |
| Medium | Document automation templates use merge field syntax that is Rocket Matter-specific |
| Medium | Workflow automations with task dependencies do not export via API |
| Low | User billing rate tables are tied to matter-level assignments, not global rate cards |
Leaving Rocket Matter?
Where Rocket Matter customers move next
12 destinations Rocket Matter can migrate to.
How a Rocket Matter migration works
Four steps, Rocket Matter-specific
Connect
OAuth 2.0 into Rocket Matter. Scopes limited to read-only on the data we move.
Map
We translate Rocket Matter-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate Rocket Matter quirks before production.
Migrate
Full migration with Rocket Matter rate-limit handling. Rollback available throughout.
FAQ
Rocket Matter migration FAQ
Answers to the questions buyers ask most during Rocket Matter migration scoping. Not seeing yours? Book a call.
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