Migrate your Mobile Worker data
Field-service-focused CRM for mobile workforces that dispatch technicians, track job status, and manage scheduling from a dispatcher dashboard and native mobile apps.
In its favor
Why people choose Mobile Worker
The signal that keeps Mobile Worker on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Mobile Worker targets small-to-medium field service businesses that need dispatcher scheduling, mobile job updates, and basic invoicing without the complexity of enterprise FSM suites.
The platform offers native iOS and Android apps so technicians can update job status, capture signatures, and log time from the job site without a browser.
Customers report the dispatcher dashboard makes it straightforward to reassign jobs when a technician calls out sick or a last-minute urgent job arrives.
The platform's integration with QuickBooks and Xero for accounting sync is cited as a key reason service businesses with simple billing needs choose it.
Subscription pricing is structured per technician rather than per dispatch, which appeals to businesses that want predictable costs as they scale their field team.
Customers report that the platform's reporting module is limited — custom reports require export to Excel and manual manipulation, which becomes burdensome at scale.
The mobile app occasionally desyncs when technicians lose cellular signal, causing time entries and status updates to be lost or duplicated when reconnecting.
Users in multi-location service companies say the platform's location management becomes unwieldy when managing more than 20 customer sites from a single account.
The platform's customer support response times have been flagged in reviews as inconsistent, with some users waiting multiple days for responses on billing or data issues.
Reasons to switch
Why people leave Mobile Worker
The recurring reasons buyers give for replacing Mobile Worker. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where Mobile Worker fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
Mobile Worker pricing overview
Mobile Worker prices per active technician per month. There is no per-dispatcher or per-dispatch fee. Annual billing provides a discount of approximately 15%.
Starter
Tier 1 of 3
$25/technician/month
What's included
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Book a free 30 minute consultationPricing is informational. FlitStack AI does not bill on Mobile Worker's schedule — see our quote-based pricing →
What gets migrated
Mobile Worker object support
Object-by-object support for Mobile Worker migrations. Per-pair details surface during scoping.
Work Orders
Fully supportedWork Orders are the primary job container in Mobile Worker. Standard fields (status, priority, scheduled date, assigned technician) map cleanly to most FSM platforms. Custom form fields require field-level mapping before import.
Technicians
Fully supportedTechnician records include contact info, skills, certifications, and availability windows. We map these to Users or Contacts in the destination based on the target platform's worker model.
Service Contracts
Mapping requiredContract records define SLA terms, billing models, and coverage periods. We migrate the record and its line items; billing formulas that reference Mobile Worker's internal IDs require manual post-migration validation.
Invoices
Mapping requiredInvoices reference Work Orders and may include line items for labor, parts, and travel. We export the invoice record and its line items; linked payment records require the destination's payment module to be active.
Customers
Fully supportedCustomer accounts hold billing addresses, site locations, and contact associations. These map to Companies/Accounts in most CRM destinations.
Locations/Sites
Fully supportedSite records store address, coordinates, and access notes for each customer location. We map these to Addresses or Location objects in the destination.
Custom Forms
Mapping requiredCustom forms attached to Work Orders store field-level data defined by the customer. We export the form schema and data but require a mapping session to align custom field names and types with the destination.
Attachments
Mapping requiredPhotos, PDFs, and signed documents attached to Work Orders or Jobs are exported as binary blobs. We preserve file names and timestamps; the destination must support equivalent attachment storage.
Time Entries
Mapping requiredTechnician time logged against a Work Order is exported. If the destination uses a separate time-tracking module, we map entries to that module; otherwise they are stored as a custom Work Order property.
Signatures
Mapping requiredCustomer and technician signatures collected via the mobile app are stored as images. We export them as attachments; display rendering depends on the destination's document viewer.
Scheduling Assignments
Mapping requiredDispatcher assignments that pair a Technician with a Work Order at a specific time slot are migrated. Conflicts with existing assignments in the destination are flagged for manual resolution.
| Object | Support | Notes |
|---|---|---|
| Work Orders | Fully supported | Work Orders are the primary job container in Mobile Worker. Standard fields (status, priority, scheduled date, assigned technician) map cleanly to most FSM platforms. Custom form fields require field-level mapping before import. |
| Technicians | Fully supported | Technician records include contact info, skills, certifications, and availability windows. We map these to Users or Contacts in the destination based on the target platform's worker model. |
| Service Contracts | Mapping required | Contract records define SLA terms, billing models, and coverage periods. We migrate the record and its line items; billing formulas that reference Mobile Worker's internal IDs require manual post-migration validation. |
| Invoices | Mapping required | Invoices reference Work Orders and may include line items for labor, parts, and travel. We export the invoice record and its line items; linked payment records require the destination's payment module to be active. |
| Customers | Fully supported | Customer accounts hold billing addresses, site locations, and contact associations. These map to Companies/Accounts in most CRM destinations. |
| Locations/Sites | Fully supported | Site records store address, coordinates, and access notes for each customer location. We map these to Addresses or Location objects in the destination. |
| Custom Forms | Mapping required | Custom forms attached to Work Orders store field-level data defined by the customer. We export the form schema and data but require a mapping session to align custom field names and types with the destination. |
| Attachments | Mapping required | Photos, PDFs, and signed documents attached to Work Orders or Jobs are exported as binary blobs. We preserve file names and timestamps; the destination must support equivalent attachment storage. |
| Time Entries | Mapping required | Technician time logged against a Work Order is exported. If the destination uses a separate time-tracking module, we map entries to that module; otherwise they are stored as a custom Work Order property. |
| Signatures | Mapping required | Customer and technician signatures collected via the mobile app are stored as images. We export them as attachments; display rendering depends on the destination's document viewer. |
| Scheduling Assignments | Mapping required | Dispatcher assignments that pair a Technician with a Work Order at a specific time slot are migrated. Conflicts with existing assignments in the destination are flagged for manual resolution. |
Gotchas
What to watch for in Mobile Worker migrations
Issues we've hit on past Mobile Worker migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
Offline mobile app data is not API-accessible
Custom form schemas vary by Work Order type
Billing integration tokens may expire mid-migration
| Severity | Issue |
|---|---|
| High | Offline mobile app data is not API-accessible |
| Medium | Custom form schemas vary by Work Order type |
| Medium | Billing integration tokens may expire mid-migration |
Leaving Mobile Worker?
Where Mobile Worker customers move next
12 destinations Mobile Worker can migrate to.
How a Mobile Worker migration works
Four steps, Mobile Worker-specific
Connect
API key (per-organization token) into Mobile Worker. Scopes limited to read-only on the data we move.
Map
We translate Mobile Worker-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate Mobile Worker quirks before production.
Migrate
Full migration with Mobile Worker rate-limit handling. Rollback available throughout.
FAQ
Mobile Worker migration FAQ
Answers to the questions buyers ask most during Mobile Worker migration scoping. Not seeing yours? Book a call.
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