CRM migration
Field-level mapping, validation, and rollback between tab32 and Odoo CRM. We move data and schema; workflows are rebuilt natively in Odoo CRM.
tab32
Source
Odoo CRM
Destination
Compatibility
8 of 10
objects map 1:1 between tab32 and Odoo CRM.
Complexity
BStandard
Timeline
7–10 business days
Overview
tab32 is a cloud dental practice management system built for dental service organizations (DSOs): it stores patient demographics, tooth-chart and perio-chart clinical records, appointment schedules, treatment plans, imaging references, billing transactions, and insurance carrier data across multiple office locations. Odoo CRM models patient data in res.partner (the equivalent of a contact/company hybrid), stores sales pipelines in crm.lead with stage-based kanban views, and tracks activities in mail.activity linked to partner records. There is no native dental clinical model in Odoo — every clinical property (Tooth_Number__c, Perio_Reading__c, Treatment_Type__c) becomes a custom field on res.partner or a related model. We map tab32 patient records to res.partner, appointment slots to mail.activity entries with scheduled_date and user_id matching the assigned doctor, treatment plans to crm.lead with stage values reflecting treatment status, and billing/payment rows to account.move records or custom fields on partner. Insurance carrier names and policy references migrate as custom char fields. The migration uses Odoo's XML-RPC API (1 request per second throttling applies) with batched writes for high-volume patient loads. Workflows, e-forms logic, and AI-voice-charting automations in tab32 have no Odoo equivalent and must be rebuilt using Odoo Studio automations or a consultant-defined action plan after go-live.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a tab32 object lands in Odoo CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
tab32
Patient
Odoo CRM
res.partner
1:1tab32 Patient maps 1:1 to Odoo res.partner. The patient name, email, phone, address, and date of birth translate directly without transformation. Clinical charting properties such as tooth charts, perio exam data, and CDT codes become custom fields on the res.partner record. These custom fields must be defined in Odoo before migration data loads to ensure all clinical properties are visible in the standard Odoo interface.
tab32
Appointment
Odoo CRM
mail.activity
1:1tab32 Appointment records map to Odoo mail.activity entries with activity_type_id set to 'scheduled', user_id matched to the assigned doctor, and date_deadline corresponding to the appointment date. Operatory identifier and chair data from tab32 migrate as custom fields on the mail.activity record since Odoo does not natively support operatory or treatment-room semantics in its activity model.
tab32
Treatment Plan
Odoo CRM
crm.lead
1:1tab32 Treatment Plans map to Odoo crm.lead (opportunity) records. Treatment status values including Proposed, Scheduled, Completed, and Cancelled map to corresponding crm.lead stage_id values in Odoo. Procedure codes (CDT) and tooth identification numbers become custom char fields on the lead to preserve clinical reference data that has no native Odoo equivalent.
tab32
Clinical Note / Charting
Odoo CRM
mail.message (on res.partner)
many:1tab32 clinical notes including tooth chart entries, perio examination results, and oral condition observations merge into mail.message records attached to the res.partner patient record. The original examination date and provider information are preserved as message metadata, maintaining the audit trail for clinical documentation across the migration.
tab32
Insurance Carrier
Odoo CRM
res.partner (type = company)
1:1tab32 insurance carrier names and policy references map to Odoo res.partner records with partner_type set to 'company' to represent the insurer entity. Patient-to-insurer relationships utilize res.partner relation fields or a dedicated custom many2one field on the patient partner record. Each unique carrier must pre-exist as a partner before patient records migrate.
tab32
Billing / Payment Record
Odoo CRM
account.move / account.payment
1:1tab32 billing rows map to Odoo account.move (invoices) and account.payment records linked to the patient res.partner. Claim status information and insurance write-off amounts become custom fields on the account.move record. Payment reconciliation uses Odoo's native reconciliation tools after migration completes.
tab32
Provider / Doctor
Odoo CRM
res.users
1:1tab32 provider records map to Odoo res.users by matching email addresses. Doctor specialty designations and NPI numbers migrate as user-level custom fields on the res.users record. Provider users must exist in Odoo before patient and appointment records can reference them via the user_id field.
tab32
Practice Location / Office
Odoo CRM
res.company / res.partner (custom)
1:1tab32 office and location data maps to res.company in multi-company Odoo configurations. Each distinct office becomes its own Odoo company so that records, users, and financial reporting are properly scoped by location. Location-specific operatory information and equipment identifiers become custom fields on the company record.
tab32
Treatment History
Odoo CRM
crm.lead (historical) / mail.activity
many:1tab32 completed treatment history maps to closed crm.lead records with stage set to Completed, plus individual mail.activity entries for each treatment visit. Original treatment dates and provider assignments are preserved in the migrated records. Historical records are appended after current active treatment plans in the migration sequence.
tab32
Imaging Reference
Odoo CRM
ir.attachment (custom link)
1:1tab32 imaging file references including X-rays, intraoral photographs, and panoramic images map as Odoo ir.attachment records linked to the corresponding res.partner patient record. Imaging metadata such as modality type, body region, and tooth region become custom fields on the attachment record. Image files are re-uploaded to Odoo's filestore during the migration process.
| tab32 | Odoo CRM | Compatibility | |
|---|---|---|---|
| Patient | res.partner1:1 | Fully supported | |
| Appointment | mail.activity1:1 | Fully supported | |
| Treatment Plan | crm.lead1:1 | Fully supported | |
| Clinical Note / Charting | mail.message (on res.partner)many:1 | Fully supported | |
| Insurance Carrier | res.partner (type = company)1:1 | Fully supported | |
| Billing / Payment Record | account.move / account.payment1:1 | Fully supported | |
| Provider / Doctor | res.users1:1 | Fully supported | |
| Practice Location / Office | res.company / res.partner (custom)1:1 | Fully supported | |
| Treatment History | crm.lead (historical) / mail.activitymany:1 | Fully supported | |
| Imaging Reference | ir.attachment (custom link)1:1 | Fully supported |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
tab32 gotchas
Data quality inheritance blocks clean migration
DSO multi-location structure requires explicit office mapping
Imaging data lives outside the standard export path
Fee schedule consolidation is a pre-migration prerequisite
Training and support model assumes daytime availability
Odoo CRM gotchas
Odoo.sh version gating blocks assisted migrations from trial
Enterprise modules fail to install on Community after database restore
Custom module view inheritance breaks between Odoo major versions
Custom fields risk losing their application context on Community
API access for Community is gated behind the Custom Plan
Pair-specific challenges
Migration approach
Audit tab32 data export and plan Odoo custom field schema
We read the tab32 data export (CSV or API) and inventory every distinct patient property, clinical field, appointment type, treatment status, and billing column. For each clinical property with no Odoo native equivalent (tooth numbers, CDT codes, perio readings, imaging modality, insurance carrier), we define an Odoo custom field with the correct type and attach it to the correct model (res.partner, crm.lead, or mail.activity). The custom field setup plan is delivered to your Odoo admin before migration data is loaded.
Create Odoo insurer partners and res.company records by location
For multi-location tab32 DSOs, we pre-create a res.company for each tab32 office location so that record scoping by company_id is active from day one. We also extract every unique insurance carrier name from tab32 patient records and create corresponding res.partner records (type=company) for each insurer before patient records migrate. Any unmatched or inconsistently named carriers are flagged and documented for data cleaning before the migration run proceeds.
Resolve providers by email match to Odoo res.users
tab32 assigned_doctor and examining_provider fields must map to Odoo res.users so mail.activity entries reference the correct user_id. We match by email address to resolve providers to their Odoo user accounts. Any tab32 provider without a corresponding Odoo user account is flagged before migration — you create the user in Odoo first, or assign their records to a fallback user. No appointment or clinical note migrates without a resolved owner to maintain data integrity in the destination system.
Run sample migration across all object types with field-level diff
A representative slice of 200–500 records spanning patients, appointments, treatment plans, clinical notes, and billing rows migrates first as a validation run. We generate a field-level diff report comparing source values against Odoo destination values for every mapped field. This report allows you to verify custom field rendering, stage mapping correctness, activity attachment integrity, and insurance carrier linking before the full production run commits data to Odoo.
Execute full migration with delta-pickup window and rollback plan
The full data load executes against Odoo with all record types migrated in dependency order. A 24–48 hour delta-pickup window after the initial load captures any tab32 records created or modified during the cutover period to ensure Odoo reflects the final state at go-live. Every operation is logged in the FlitStack audit trail for compliance and troubleshooting. If post-migration reconciliation identifies record count or field-level discrepancies beyond the agreed threshold, one-click rollback reverts the Odoo database to its pre-migration state and a corrected run is triggered.
Platform deep dives
tab32
Source
Strengths
Weaknesses
Odoo CRM
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. All 8 core objects map 1:1 between tab32 and Odoo CRM.
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across tab32 and Odoo CRM.
Object compatibility
All 8 core objects map 1:1 between tab32 and Odoo CRM.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
tab32: Not publicly documented.
Data volume sensitivity
tab32 exposes a bulk API — large-volume migrations stream efficiently.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
Pick a category, then your source and destination platforms.
Category
FAQ
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