Project Management

Migrate your Trigger data

Project management software built for agencies and professional services teams that need time tracking, client invoicing, and deadline management in one place.

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In its favor

Why people choose Trigger

The signal that keeps Trigger on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

Built for agencies and consultancies — Trigger combines task management, time tracking, and invoicing in one tool, reducing the need for separate subscriptions to standalone apps.

Simple project and task structure appeals to small teams that want a lightweight alternative to complex PM tools without a steep learning curve.

Time tracking is tightly integrated with invoicing, so billable hours logged against tasks automatically populate client invoices.

Client-facing project portals let teams share progress and deliverables without giving external users full platform access.

Monthly per-seat pricing is transparent and predictable compared to per-feature or per-project tiers common in enterprise PM software.

Limited reporting and analytics — Trigger lacks robust dashboards for project velocity, team utilization, or client profitability analysis.

No native resource management or capacity planning, making it difficult to balance workloads across team members.

Integrations are limited to a handful of third-party tools, and there is no public API documented for custom integrations or data exports.

Project templates are basic — teams that need recurring project structures find themselves recreating workflows manually.

Scalability concerns for larger teams: no hierarchical org structure, no role-based permissions beyond admin/member, and no multi-workspace support.

Reasons to switch

Why people leave Trigger

The recurring reasons buyers give for replacing Trigger. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where Trigger fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

Combines task management, time tracking, and client invoicing in a single subscription without requiring third-party integrations.Time entries linked to tasks flow directly into client invoices with minimal manual aggregation.Simple per-seat pricing model with no hidden fees for projects, clients, or storage.Client portal allows external stakeholders to view project status and deliverables without a full platform login.Lightweight onboarding — small teams can set up projects, add tasks, and start tracking time within minutes.

Weaknesses

No resource management or capacity planning features for balancing team workload across multiple projects.Limited API coverage — no documented public API means migrations require manual CSV exports with significant post-processing.Reporting is shallow — no built-in dashboards for utilization rates, project profitability, or forecast vs. actual hours.No hierarchical team or department structure, making it unsuitable for organizations with complex internal org charts.Custom fields are supported but lack advanced types (formula fields, conditional logic, or rollup calculations).

Where it works

Small professional services firms (5–15 people) that need task management, time tracking, and invoicing in one subscription without managing multiple standalone tools.Agencies and consultancies where client projects are the primary work unit and billable hours need to flow directly from task entries into client invoices.Teams with flat org structures who want simple per-seat pricing without tiered feature gating or per-project fees.Professional services businesses serving external clients who need a way to share project status and deliverables without granting full platform access to each client.

Where it struggles

Organizations with more than 20–30 users or any need for departmental hierarchies, role-based permissions beyond admin/member, or multi-workspace management.Teams that need visibility into utilization rates, project profitability, forecast vs actual hours, or other analytical dashboards for project health assessment.Businesses requiring integration with other platforms beyond Trigger's limited third-party app catalog or needing programmatic access via a public API for custom workflows.Companies managing multiple concurrent client engagements that require capacity planning or workload balancing across team members.

Pricing tiers

Trigger pricing overview

Trigger uses a per-seat monthly pricing model. The Free plan is limited to one user and covers basic task management and time tracking. The Pro plan at $12 per user per month adds client invoicing, project budgets, and billable hour rates.

Free

Tier 1 of 2

Free

What's included

Unlimited projects1 userBasic task managementTime tracking

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Pricing is informational. FlitStack AI does not bill on Trigger's schedule — see our quote-based pricing →

What gets migrated

Trigger object support

Object-by-object support for Trigger migrations. Per-pair details surface during scoping.

Clients

Mapping required

Client records carry name, email, billing address, and an optional currency setting. We export all active clients and map them to the destination's equivalent contact or company object, applying the billing address as a custom address block where the destination lacks a native billing address field.

Projects

Mapping required

Projects include a client association, project manager assignment, status, start/due dates, and an hourly budget cap. We preserve the client link by exporting client IDs alongside project records and performing a lookup-based remap during import.

Tasks

Mapping required

Tasks live inside projects and include assignee, priority, status, due date, and estimated hours. Subtasks are nested under tasks. We flatten the hierarchy during export and reconstruct it at the destination, mapping status values to the target system's equivalent states.

Time Entries

Mapping required

Time entries are linked to tasks, include the user who logged time, duration, date, and an optional billable flag. We export all entries including non-billable ones and remap user IDs to the destination's user pool.

Invoices

Mapping required

Invoices reference a client, a project, and a set of line items derived from billable time entries. Invoice status (draft, sent, paid, overdue) is preserved as a custom field at the destination. PDF attachments are downloaded separately and re-uploaded as files associated with the invoice record.

Users

Mapping required

User records include name, email, role (admin or member), and hourly rate. We export the full user list and map roles to equivalent permission tiers at the destination. Hourly rate is carried as a custom numeric field.

Custom Fields

Mapping required

Trigger allows custom fields on projects and tasks. We export the field definitions alongside values and handle the schema creation at the destination before populating data, since field types must match value formats.

Attachments

Not in this platform

File attachments stored within tasks or projects are not accessible via the public API in the documented scope. We do not migrate attachments for Trigger; customers should download files manually or use a separate file-transfer step after the data migration.

Gotchas

What to watch for in Trigger migrations

Issues we've hit on past Trigger migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

High

No documented public API for automated exports

Medium

Invoice line items are derived, not stored as discrete objects

Medium

Client billing address is optional and stored inconsistently

How a Trigger migration works

Four steps, Trigger-specific

Connect

Not openly documented on triggerapp.com. Integration setup is handled in-app per connector. into Trigger. Scopes limited to read-only on the data we move.

Map

We translate Trigger-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate Trigger quirks before production.

Migrate

Full migration with Trigger rate-limit handling. Rollback available throughout.

FAQ

Trigger migration FAQ

Answers to the questions buyers ask most during Trigger migration scoping. Not seeing yours? Book a call.

Can't find your answer?

Walk through your Trigger migration with a real engineer — 30 minutes, free, written quote within 24 hours.

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Most Trigger migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

Ready when you are

Migrate Trigger.
Without the rebuild.

Free scoping call with a migration engineer. Tell us about your Trigger setup and destination — written quote back within a business day.

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