CRM migration
Field-level mapping, validation, and rollback between Yardi and Microsoft Dynamics 365 Sales . We move data and schema; workflows are rebuilt natively in Microsoft Dynamics 365 Sales .
Yardi
Source
Microsoft Dynamics 365 Sales
Destination
Compatibility
11 of 11
objects map 1:1 between Yardi and Microsoft Dynamics 365 Sales .
Complexity
BStandard
Timeline
2–4 weeks
Overview
Yardi and Dynamics 365 Sales operate in fundamentally different domains — Yardi is a property management platform built around units, leases, and rent rolls, while Dynamics 365 Sales is a CRM organized around leads, opportunities, and sales pipelines. The migration challenge is extracting contact-centric data from Yardi's relational model (tenants, owners, vendors, prospects) and reshaping it into Dynamics 365's Account-Contact-Lead schema. We map Yardi contact records to Dynamics 365 Contacts for existing tenant and owner relationships, and to Leads for prospects not yet converted. Property and unit references that have no native CRM equivalent become custom fields (new_PropertyReference_c, new_UnitID_c) or a custom RealEstateAsset entity, depending on your data volume. Lease terms, rent schedules, and accounting balances cannot migrate as operational Dynamics 365 records — they require a separate reporting layer or Power BI semantic model. Workflows, automations, and rent-roll configurations built in Yardi have no equivalent in Dynamics 365 and must be documented for manual rebuild. Our migration uses Yardi's Voyager 7S API for data extraction, transforms contact and property references through field-level mapping, and loads via the Dynamics 365 Web API with Dataverse table support. A delta-pickup window captures any Yardi records modified during the cutover window so Dynamics 365 reflects the final state at go-live.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Source platform
Yardi platform overview
Scorecard, SWOT, gotchas, and pricing for Yardi.
Destination platform
Microsoft Dynamics 365 Sales platform overview
Scorecard, SWOT, gotchas, and pricing for Microsoft Dynamics 365 Sales .
Data migration guide
The complete Microsoft Dynamics 365 Sales migration guide
Data model, import mechanisms, field mapping strategy, pitfalls, and cutover — by the engineers running it.
Destination checklist
Microsoft Dynamics 365 Sales migration checklist
Pre- and post-cutover tasks for moving onto Microsoft Dynamics 365 Sales .
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a Yardi object lands in Microsoft Dynamics 365 Sales , including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
Yardi
Tenant Contact
Microsoft Dynamics 365 Sales
Contact
1:1Yardi tenant records (name, email, phone, lease start date) map directly to Dynamics 365 Contact fields. The primary AccountId is resolved by matching the tenant's property address to a corresponding owner or landlord Account in Dynamics 365. Unmatched tenants create a Contact record with no AccountId and are flagged for manual account assignment.
Yardi
Property Owner
Microsoft Dynamics 365 Sales
Account
1:1Yardi owner records (company name, contact person, mailing address, ownership percentage) map to Dynamics 365 Account records. Owner type codes (individual, LLC, corporation) map to Account Type pick-list values via value mapping. Multiple properties owned by the same entity consolidate into a single Account with property references in a custom RealEstateAsset custom entity linked via AccountId.
Yardi
Vendor
Microsoft Dynamics 365 Sales
Account
1:1Yardi vendor records map to Dynamics 365 Accounts with Account Type set to 'Vendor'. Vendor category codes (maintenance, landscaping, legal, utilities) map to a custom VendorCategory_c pick-list field created in Dataverse. Vendor contacts within Yardi become Account-level Contacts linked to the vendor Account.
Yardi
Prospect/Inquiry
Microsoft Dynamics 365 Sales
Lead
1:1Yardi prospect records from the leasing inquiry workflow map to Dynamics 365 Leads. The prospect's desired unit type, bedrooms, price range, and move-in date transform into Lead fields (leadqualitycode, estimatedamount, purchasedate_c custom fields). Lead source defaults to 'Property Inquiry' with the source property referenced in new_PropertySource_c custom field.
Yardi
Property
Microsoft Dynamics 365 Sales
Custom Entity: RealEstateAsset
1:1Yardi property records have no native equivalent in Dynamics 365 Sales. We create a custom RealEstateAsset table in Dataverse with fields for PropertyName, PropertyType, Address, UnitCount, and VacancyRate. The RealEstateAsset entity links to Account records for landlords and to Contacts for tenant assignments via a custom Lookup field.
Yardi
Lease
Microsoft Dynamics 365 Sales
Custom Entity: RealEstateLease
1:1Yardi lease records map to a custom RealEstateLease Dataverse entity since Dynamics 365 Sales has no lease entity. Fields include LeaseStartDate, LeaseEndDate, MonthlyRent, SecurityDeposit, EscalationRate, and UnitReference_c lookup to RealEstateAsset. This custom entity links Contact (tenant) to RealEstateAsset (unit) and preserves lease terms for reporting.
Yardi
Lease Payment
Microsoft Dynamics 365 Sales
Custom Entity: LeasePayment
1:1Yardi payment history maps to a custom LeasePayment entity in Dataverse linked to the RealEstateLease record. Fields include PaymentDate, AmountPaid, PaymentMethod, and LateFee_c. This data supports historical reporting but cannot populate native Dynamics 365 financial records without a separate integration to Dynamics 365 Finance or Business Central.
Yardi
Work Order
Microsoft Dynamics 365 Sales
Case
1:1Yardi maintenance work orders map to Dynamics 365 Cases (incidentid/title). The work order category (plumbing, electrical, HVAC) maps to Case Type pick-list values. Property and unit references link to RealEstateAsset and Contact records. Case priority (emergency, routine, preventive) maps to Priority field in Dynamics 365.
Yardi
Document/Attachment
Microsoft Dynamics 365 Sales
SharePoint Document Location / Note
1:1Yardi documents attached to leases, properties, or owners are downloaded and re-uploaded to SharePoint via the Dynamics 365 SharePoint integration. Document location records are created linking the SharePoint folder to the corresponding Account or Contact. Lease agreements, addendums, and owner contracts preserve their original filenames and upload timestamps.
Yardi
Owner User Account
Microsoft Dynamics 365 Sales
User
1:1Yardi owner portal users resolve by email match to existing Microsoft 365 user accounts. If a Yardi owner has no corresponding Microsoft 365 account, they are created as a Contact with OwnerPortalAccess_c set to true and flagged for Teams guest access provisioning. This enables owner-facing portal functionality within the Dynamics 365 ecosystem.
Yardi
Communication Notes
Microsoft Dynamics 365 Sales
Note
1:1Yardi tenant communication notes (lease discussions, renewal conversations, complaint logs) migrate as Dynamics 365 Notes attached to the corresponding Contact record. Original note timestamps and the Yardi user who created the note are preserved in the notetext and ownerid fields. Notes linking to a specific lease include the RealEstateLease ID in the regardingobjectid field.
| Yardi | Microsoft Dynamics 365 Sales | Compatibility | |
|---|---|---|---|
| Tenant Contact | Contact1:1 | Fully supported | |
| Property Owner | Account1:1 | Fully supported | |
| Vendor | Account1:1 | Fully supported | |
| Prospect/Inquiry | Lead1:1 | Fully supported | |
| Property | Custom Entity: RealEstateAsset1:1 | Fully supported | |
| Lease | Custom Entity: RealEstateLease1:1 | Fully supported | |
| Lease Payment | Custom Entity: LeasePayment1:1 | Fully supported | |
| Work Order | Case1:1 | Fully supported | |
| Document/Attachment | SharePoint Document Location / Note1:1 | Fully supported | |
| Owner User Account | User1:1 | Fully supported | |
| Communication Notes | Note1:1 | Fully supported |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
Yardi gotchas
Lease fine print spans multiple related tables
No public REST API for data export
Chart of Accounts migration risk on Voyager
Yardi Breeze and Voyager use incompatible export formats
Posted period locks prevent retroactive edits
Microsoft Dynamics 365 Sales gotchas
Professional tier 15-table custom table limit blocks migrations
October 2024 pricing increase applies at renewal for all customers
Custom fields must be created in the UI before API writes
Power Platform request limits apply to bulk migrations
Activity records orphaned to inactive owners fail silently
Pair-specific challenges
Migration approach
Yardi API access verification and export path confirmation
FlitStack AI begins by confirming the Yardi tenant type (Voyager vs. Breeze) and the available API access method. For Voyager tenants, we request read-only ySQL credentials scoped to the contact, owner, property, and lease tables. For Breeze tenants, we validate the REST API key and test connectivity against the /contacts, /owners, /properties, and /leases endpoints. If API access is unavailable, we work with the Yardi admin to configure custom report exports with CSV output. This step produces an export feasibility report documenting row counts per Yardi entity, any missing fields, and estimated API quota consumption for the migration volume.
Dynamics 365 schema provisioning — custom entities and fields
Before any data loads, FlitStack provisions the custom Dataverse entities required for property management data. This includes creating the RealEstateAsset table with columns for PropertyName, PropertyType, Address, UnitCount, and VacancyRate; the RealEstateLease table with LeaseStartDate, LeaseEndDate, MonthlyRent, EscalationRate, and UnitReference_c lookup; and LeasePayment for historical payment records. Custom fields on standard entities (Account, Contact, Lead, Incident) are also created during this step. We deliver a Dynamics 365 setup manifest showing every custom field created, its data type, and the corresponding Yardi source field so the Dynamics admin can review before the migration loads data.
Owner and vendor accounts loaded first to satisfy AccountId foreign keys
Dynamics 365 requires Account records to exist before Contacts can be linked via AccountId. We sequence the migration so Property Owner accounts and Vendor accounts load first, resolving the AccountId values that tenant Contacts will reference. Owner records are matched by company name and owner type code; vendor records by vendor name and category. Any duplicate Account candidates (same company name in Yardi under different owner IDs) are surfaced for manual resolution before the Contact load proceeds. Unmatched tenant Contacts that lack a valid AccountId are loaded as Leads with the Yardi contact data preserved, and flagged for account assignment post-migration.
Sample migration run with field-level diff
A representative slice of records — typically 200–500 across contacts, owners, vendors, properties, and a sample lease — is migrated first into the Dynamics 365 sandbox or production (based on the client's preference). FlitStack generates a field-level diff comparing source Yardi values against the loaded Dynamics 365 values for every mapped field. The diff report highlights any null values, truncation, pick-list mismatches, or date format discrepancies. We review the diff with the client's Dynamics admin to confirm that contact-to-account linkage, custom field values, and RealEstateAsset lookups resolve correctly before committing to the full migration run.
Full migration run with delta-pickup window and audit log
The full migration extracts all confirmed Yardi entities (contacts, owners, vendors, properties, leases, work orders, documents) and loads them into Dynamics 365 following the sequenced order established in Step 3. A delta-pickup window of 24–48 hours runs in parallel with the cutover, capturing any Yardi records modified or created during the final hours before go-live. Every load operation is logged in FlitStack's audit log with source record ID, destination record ID, timestamp, and operator. If reconciliation fails (record count discrepancy, referential integrity error), one-click rollback reverts the Dynamics 365 environment to its pre-migration state so the issue can be investigated and the run re-executed.
Platform deep dives
Yardi
Source
Strengths
Weaknesses
Microsoft Dynamics 365 Sales
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. All 8 core objects map 1:1 between Yardi and Microsoft Dynamics 365 Sales .
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across Yardi and Microsoft Dynamics 365 Sales .
Object compatibility
All 8 core objects map 1:1 between Yardi and Microsoft Dynamics 365 Sales .
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
Yardi: Not publicly documented. Yardi tunes rate limits per portfolio against the customer's licensing and usage controls and does not publish a request-per-minute figure. We confirm the throughput envelope with the customer's Yardi account team during scoping..
Data volume sensitivity
Yardi exposes a bulk API — large-volume migrations stream efficiently.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
Pick a category, then your source and destination platforms.
Category
FAQ
Answers to the questions buyers ask most during Yardi to Microsoft Dynamics 365 Sales migration scoping. Not seeing yours? Book a call.
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